New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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I was in a similar situation about a year ago - got terminated for attendance issues at my retail job due to a combination of health problems and car troubles. What really helped my case was keeping detailed records of everything. I made sure to save all text messages and emails I sent to my manager explaining why I couldn't make it in, kept receipts from car repair shops, and even got a letter from my doctor about my medical appointments. When I filed my unemployment claim, I was completely honest about being fired for attendance but provided all this documentation to show the circumstances were largely beyond my control. NYS Department of Labor approved my benefits after about 3 weeks of review. The caseworker told me that what made the difference was showing I communicated with my employer and tried to address the issues rather than just no-showing without explanation. Don't give up hope - attendance issues don't automatically disqualify you if you can demonstrate legitimate reasons!

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@Amelia Cartwright This is exactly what I needed to hear! I ve'been so stressed about this whole situation but your experience gives me hope. I do have some text messages where I explained the transportation issues to my supervisor, and I can probably get something from the transit authority about the route changes. It sounds like the key is really just being honest and showing you tried to communicate rather than hiding anything. Thanks for sharing your story - it really helps to know that people in similar situations have been successful with their claims!

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I went through something really similar last year - got fired from my office job for tardiness issues that were mainly due to my kid's daycare having inconsistent drop-off times. I was terrified about applying for unemployment because I thought attendance problems would automatically disqualify me. But I filed anyway and was completely honest about why I was terminated. I explained the daycare situation in detail and provided some emails I had sent to my boss trying to work out flexible start times. NYS Department of Labor ended up approving my claim after about 2.5 weeks of review. The adjudicator said what helped my case was showing I had tried to find solutions with my employer rather than just being unreliable without cause. My advice is definitely file the claim - the worst case scenario is they say no, but you might be surprised. And like others have said, document everything you can that shows your attendance issues weren't just you being irresponsible.

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@Dallas Villalobos Your story really resonates with me! It s'so reassuring to hear from someone who was in a similar spot with childcare complications affecting work attendance. The fact that you were proactive about trying to work with your employer definitely seems to be a key factor. I m'curious - when you provided those emails to NYS Department of Labor, did you submit them through the online portal or did you have to mail them in? I want to make sure I handle the documentation part correctly when I file my claim.

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so wat was the trick that finally worked? the claimyr thing?

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Yes, the Claimyr service got me through to an agent after weeks of trying on my own. Expensive but worth it in my situation since I was about to miss rent payments.

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Just wanted to add my experience for anyone else dealing with this - I had the exact same issue last month where my payments were stuck in "pending" for 4 weeks. Turned out there was a discrepancy between what my employer reported for my last day of work versus what I put on my application (they had me down as working one day longer than I actually did). The frustrating part is the system doesn't tell you WHY it's pending or what specific information needs to be verified. Once I got through to someone and they corrected the dates, all my back payments came through within 48 hours. The key really is just getting a human on the phone who can actually see what's flagged in your file. Keep trying different times of day - I had luck calling right at 8am on Tuesday mornings.

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This is really helpful to know! It's crazy how these tiny discrepancies can freeze everything up. Did you have to provide any additional documentation when they corrected the dates, or was the agent able to fix it just based on what you told them during the call? I'm wondering if I should gather all my employment records before calling again just in case they need me to verify specific details.

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I'm in a similar boat - my benefit year is ending next month but I still have like 8 weeks of benefits left that I haven't used yet. Do those just disappear or can I still claim them somehow?

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You can continue filing your weekly claims for those remaining 8 weeks until your benefit year ends. You don't lose unused weeks within your benefit year as long as you continue to be eligible and file your claims on time.

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Just wanted to add that you should definitely file a new claim as soon as your benefit year ends if you're still unemployed, even if you're not sure you'll qualify. The worst they can say is no, but you might be surprised - sometimes people have earned more wages than they realize from part-time work or gig work that could qualify them. Also, make sure you keep filing your weekly claims right up until your benefit year ends so you don't miss any payments you're entitled to. The transition can be seamless if you file the new claim right away.

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This is really helpful advice! I didn't know you could file a new claim even if you weren't sure about qualifying. Quick question - when you say "file a new claim as soon as your benefit year ends," do you mean like the day after it expires or can you file it a few days before? I'm worried about timing this wrong and missing out on benefits I might be entitled to.

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This entire thread has been so educational! I'm new to remote work - just started working from home in Ithaca for a company based in Portland, Oregon about a month ago. I had absolutely no idea how unemployment would work if something happened to my job, and honestly it was keeping me up at night worrying about it. Reading everyone's real experiences with NYS Department of Labor handling remote work situations has put my mind completely at ease. It's incredible how much the system has evolved to handle remote workers smoothly. I'm definitely going to start organizing all my employment documents into a dedicated folder like someone suggested, and I'll bookmark this thread for future reference. Thank you all for being so generous with sharing your knowledge and experiences - this community is amazing!

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Welcome to remote work and to this community! I totally understand that anxiety about the unknown - I had the exact same worries when I first started working remotely. It's such a relief to know that if something unexpected happens, the unemployment process is actually manageable, right? This thread really shows how much NYS Department of Labor has adapted to the new reality of remote work. The tip about organizing employment documents is brilliant - I'm going to do the same thing this weekend. It's so much better to be prepared and never need it than to be scrambling if something does happen. Thanks for sharing your experience as a newcomer - it's always helpful to know others are going through the same learning curve with remote work logistics!

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I'm new to this community and just wanted to say how incredibly helpful this entire discussion has been! I've been working remotely from Poughkeepsie for a DC-based nonprofit for about 4 months now, and like many others here, I was completely in the dark about how unemployment benefits would work if I ever needed them. Reading through everyone's real-world experiences with NYS Department of Labor has been such a relief - it sounds like the process is much more straightforward than I imagined. What really stands out to me is how well the system has adapted to remote work since the pandemic. A few years ago, this probably would have been a nightmare to navigate, but it seems like NYS has really streamlined things for people in our situation. I'm definitely taking everyone's advice about keeping employment documents organized and being clear about working from my NY home address if I ever need to file. Thanks to everyone who shared their experiences - this is exactly the kind of practical, real-world information that's so hard to find elsewhere!

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Welcome to the community! As another newcomer to remote work, I completely relate to that feeling of being in the dark about unemployment logistics. It's amazing how this one thread has answered so many questions I didn't even know I should be asking! I've been working remotely from Buffalo for a company in Austin for about 2 months now, and honestly, before reading this discussion, I would have probably tried to file in Texas if something happened to my job - which would have been completely wrong! The clarity about filing where you physically work (your home state) versus where the company is headquartered is such a crucial distinction. I'm also impressed by how many people have mentioned that NYS Department of Labor has really modernized their approach to remote workers. It gives me a lot of confidence knowing that if I ever need to use these benefits, the process won't be some bureaucratic nightmare. Thanks for adding your voice as another newcomer - it's reassuring to know others are learning alongside me!

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Yeah definitely file right away but just be prepared for potential delays in processing. My claim took 3 weeks to get approved even though I had all the right paperwork. NYS Department of Labor is still backed up from all the claims over the past few years. At least you'll be in the queue though.

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I went through this exact situation 6 months ago when I was laid off. The most important thing is to file immediately - there's no benefit to waiting and you'll lose money for every day you delay. One tip that helped me: gather all your employment documents before you start the online application. I had to stop halfway through because I couldn't find my last pay stub and had to start over. Also, if you were terminated rather than laid off, NYS Department of Labor will investigate whether it was "for cause" which could affect your eligibility, but don't let that stop you from filing - let them make that determination. Good luck!

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This is really helpful advice! I'm curious about the investigation process you mentioned - how long did that take in your case? I was terminated but it wasn't for anything serious (just not meeting performance expectations during my probation period), so I'm hoping it won't delay things too much. Did you have to provide additional documentation during the investigation?

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