Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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This is so frustrating!! Why can't they just have clear rules about this stuff? Like if you worked for almost 30 years you should be able to get something to help with the gap. The system is broken.
I understand the frustration, but the rules exist to prevent people from using UI as a bridge to retirement rather than genuine unemployment assistance. The program is designed for people who lose their jobs involuntarily and are actively seeking new employment.
I'm in a similar situation and did some research on this. From what I've learned, you might have better luck if you can frame it as being available for work rather than retirement. The NYS Department of Labor looks at whether you're genuinely seeking employment. If you file and emphasize that you're looking for work (even part-time) during this transition period, and you meet the work search requirements, you might have a shot. Just don't mention "retirement" in your application - focus on being between jobs and actively seeking employment. Document your job search efforts thoroughly in case they ask for proof.
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December??? bruh why did u wait so long fr
was trying to find work didnt think id need it 😔
we all been there no shade. hope u get it worked out
Just went through this myself! Filed my backdate request in January after losing my job in November. They approved it but I had to provide a letter from my doctor about anxiety/depression that prevented me from filing right away. The key is being honest about why you waited and having some kind of documentation to back it up. Also keep records of any job applications you submitted during those weeks - it shows you were genuinely trying to find work. Don't give up, it's definitely possible! 🙏
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ugh the whole system is so frustrating!!! why does it take so long just to verify basic information?? my old job probably threw the letter in the trash and now im stuck waiting indefinitely
I understand the frustration, but the process usually moves faster than it seems. Most non-response cases resolve within 3-4 weeks from filing.
I'm going through the exact same thing right now! Filed 3 weeks ago and it's been in adjudication the whole time. My former employer was terrible with paperwork when I worked there so I doubt they'll respond either. Thanks everyone for the info about continuing to file weekly claims - I had no idea that was so important. @Isabella hopefully both our claims get resolved soon! The waiting is the worst part when you're counting on these benefits.
@Emma I'm in the exact same boat! It's such a relief to know I'm not the only one dealing with this. The uncertainty is killing me - I keep checking the portal obsessively hoping something will change. At least now I know to keep filing those weekly claims. Fingers crossed we both hear something positive soon! Have you been able to get through to anyone on the phone or are you just waiting it out like me?
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I went thru this last week. You HAVE to talk to a human. The automated system and website both suck. After 3 days of trying I used claimyr.com to get through and had my form in 2 days.
How exactly does this claimyr thing work? The website is kinda vague
They basically call unemployment for you and stay on hold, then when they get a real person, they call your phone and connect you. Saved me like 3 hours of hold time.
I just went through this exact same situation last month! Here's what worked for me: Call the tax document line (1-877-280-4541) first thing in the morning around 8:30 AM - that's when I had the shortest wait time (only about 20 minutes). When you get through, ask them to email it to you instead of mail since you mentioned you moved recently. They can send it as a PDF same day. If that line is still busy, the Claimyr service that others mentioned really does work - I was skeptical too but it saved me hours of frustration. Also double check that your address is updated in BOTH your unemployment account AND your NY.gov ID account, sometimes they don't sync properly. Good luck with your tax appointment!
Keisha Robinson
Hey Sean, I just went through this same process about 3 weeks ago! The phone option definitely exists but honestly the website is your best bet once you get it working. I had the same timeout issues you're describing - what finally worked for me was using a different device entirely (switched from my laptop to my phone) and filing around 11 PM when hardly anyone else was online. The mobile version of their site actually seemed more stable than the desktop version. If you do end up calling, try calling right at 8 AM when they open - that's when I had the best luck getting through. Also make sure you have your W-2s or pay stubs handy regardless of which method you use, they'll need your quarterly earnings info. Good luck!
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Libby Hassan
•Thanks Keisha! That's really helpful to know about the mobile version being more stable. I actually did manage to get through the website early this morning around 6 AM and submitted my claim successfully. The early hours definitely seem to be the key - much less traffic on the system. For anyone else reading this thread, I'd definitely recommend trying the website first during off-peak hours before resorting to the phone lines. The mobile site tip is gold though, wish I had known that earlier! Appreciate everyone's help in this thread.
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NeonNova
I'm new to this whole unemployment process and this thread has been incredibly helpful! Just wanted to add that I successfully filed my NY unemployment claim by phone yesterday after reading all your advice. I called 1-888-209-8124 at exactly 8:00 AM and got through after about 45 minutes on hold. The rep was really patient and helpful - they walked me through each section and made sure I understood what documents I'd need for weekly certification. One thing they emphasized was having your direct deposit info ready when you call, as they can set that up during the initial claim process. For anyone still deciding between phone vs online, the rep told me that while online is faster for processing, phone claims get the same priority once they're in the system. Thanks to everyone who shared their experiences - it made the whole process much less stressful!
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