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Have u tried calling from a different phone number? They might be blocking ur number if u called too many times in one day (yes they actually do this 🙄
bruh they've had my back pay on hold for SIX MONTHS. everytime i call its 'we'll escalate your issue' and nothing happens. the whole system is a joke
six months?? oh god that's terrifying. i've only been waiting 4 months and i'm already at my breaking point
yep. tried everything until I finally found claimyr.com last week. finally got someone on the phone who actually helped. got my payment released next day.
Honestly the fastest way to resolve this is to physically go to a NY Dept of Labor office in person if possible. They can pull up your claim and often fix issues on the spot. Bring ID and all ur claim info.
most offices aren't taking walk-ins anymore tho, you need an appointment and those are booked like 3 months out 🙄
Some still do walk-ins but you gotta get there before they open and be prepared to wait all day. Worth it tho if ur desperate
I think there's a fraud alert on ur account. Same thing happened to me - no letter, long wait, then suddenly BYE date updated. When I finally got through to someone they said there was a fraud flag on my account that needed manual review. They removed it and I got paid that week.
How did you get through to someone to check this? I've been trying to call for weeks.
I used claimyr.com after wasting weeks trying to call myself. Got connected to an agent same day who fixed it immediately.
If u live near a career center, go in person. The one in Buffalo helped me when nobody would answer my calls. Bring ID and all your paperwork. The wait might be long but at least u talk to someone.
Anyone notice how the ny unemployment website always seems to be "down for maintenance" exactly when you need to use it? 🙄
its like they WANT us to miss deadlines so they don't have to pay us
here's a weird tip but it worked for me - try using Microsoft Edge browser instead of Chrome or Safari. something about the ID.me system works better with Edge for some reason 🤷‍♀️
If nothing else works, contact your state representative or senator's office! I was stuck in ID.me hell for THREE MONTHS until I contacted my state senator. Their office has special contacts at unemployment and fixed my issue in 48 hours. No joke.
Mei Zhang
In my experience with ny unemployment, they'll keep your claim active but reduce your weekly payment. The bigger issue is that they don't always tell you BEFORE they start taking the money. My payment suddenly dropped by 35% one week with no warning. Had to call multiple times to figure out why.
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Ravi Choudhury
•That's scary...did they eventually send you any kind of formal notice?
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Mei Zhang
•Yes but it came AFTER they already started taking the money 🤦‍♂️ The notice explained everything but by then I'd already panicked about the reduced payment
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Liam McGuire
Hi, I work as a benefits counselor. Yes, your claim will remain active while they recoup the overpayment. They typically withhold a percentage (25-50%) of your weekly benefit until the overpayment is recovered. You have the right to appeal the determination or request a waiver if repayment would cause financial hardship.
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Amara Eze
•Is this actually true? I heard they NEVER approve hardship waivers anymore.
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Liam McGuire
•They still approve them, but the standard is quite high. I've seen about 1 in 5 get approved in my experience. The key is thorough documentation and clearly showing how the repayment would affect your ability to pay for necessities.
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