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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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Congrats to everyone who finally got approved! This thread has been super helpful - I'm dealing with the same issue and filed in early February. Still stuck on pending review. Going to try the UI-578E form today and also look into Claimyr. It's ridiculous that we have to jump through all these hoops just to get benefits we're entitled to, but at least there are some workarounds. Really appreciate everyone sharing what actually worked for them instead of just complaining. Fingers crossed I'll have good news to share soon too!
Just wanted to add my experience - I filed in mid-January and was stuck on pending for 7 weeks. What finally worked for me was a combination of things: submitted the UI-578E form, contacted my state assemblyman's office, AND used Claimyr to get through to an agent. The agent discovered my claim was flagged because I had worked in both NY and NJ in the past year, which triggered their multi-state verification process. She was able to clear it up immediately once we spoke. One thing I learned - don't just submit the UI-578E form and wait. Follow up with multiple approaches because sometimes these claims get stuck for really specific technical reasons that only a human can resolve. The whole process is frustrating but there ARE ways to get through it. Keep pushing and don't give up!
@Liam Sullivan Any way you can tell me where to access that form? Im having trouble finding it. Thank you. I filed first week of May and did interview still havent received any determination.
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I went through this same calculation last year when I was laid off from my warehouse job. The key thing to remember is that NYS looks at your "base period" which is usually the first 4 of the last 5 completed quarters before you file. So if you file in January 2025, they'd look at roughly April 2023 through March 2024. With your steady work history at $400/week, you should definitely qualify. I'd estimate you'll get somewhere between $180-200 per week, but definitely use that online calculator someone mentioned - it's more accurate than guessing. Also heads up that benefits max out at 26 weeks unless there are extensions, so start looking for work right away if you do get laid off.
That's really helpful about the base period timing! I didn't realize they look back that far. So if I file in January 2025, they won't even look at my current $400/week job earnings from this year? That seems weird - wouldn't my more recent higher earnings be better for calculating benefits?
Actually @Mia Roberts, you're right that it seems backwards! NYS does have an "alternate base period" option if your regular base period doesn't give you enough credits or a high enough benefit amount. The alternate base period uses the most recent 4 completed quarters, so it would include more of your current earnings. When you apply, they automatically calculate both ways and give you whichever results in higher benefits. So @Miguel Castro, your recent $400/week earnings would likely be counted if you file soon after losing your job.
Just to add some perspective from someone who recently went through this process - I was making about $380/week when I got laid off in September. My weekly benefit ended up being $186, which was pretty close to the 50% estimate others mentioned. The application process itself wasn't too bad, but make sure you have all your employment dates and employer info ready. Also, don't wait to file if you do lose your job - there's a waiting period before benefits start, so the sooner you apply the better. One thing that surprised me was they required me to do work search activities even though I was told it was a temporary layoff. Just something to keep in mind for budgeting purposes.
That's really useful info @Olivia Martinez! I had no idea about the work search requirements even for temporary layoffs. Do you remember how many job contacts you had to make each week? And was it hard to prove you were actually looking for work? I'm hoping if I do get laid off in January it'll just be temporary since retail usually hires back for spring, but sounds like I should be prepared to actually job hunt regardless.
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I just went through this process last week! One tip that helped me - after you find the "Manage Payment Options" section that Emily mentioned, make sure to verify your address is correct too. My direct deposit got delayed because my mailing address in the system was outdated, even though the banking info was right. The system does a verification check and if anything doesn't match up it can cause delays. Also, keep your confirmation email - I screenshot mine just in case there are any issues later.
@Jibriel Kohn This is super helpful advice! I m'definitely going to double-check my address before I submit anything. Quick question - when you say verification "check, does" the system automatically cross-reference with your bank s'records, or is it just checking against what NYS has on file? I want to make sure I have everything lined up correctly before I attempt this. The last thing I need is more delays when I m'already struggling financially.
@Luca Russo From what I experienced, it seems like NYS does some kind of verification against their own records rather than directly with your bank. When I had the address mismatch, the system flagged it during processing but didn t'give me a clear error message upfront. I only found out when I called after my payment was delayed. My advice would be to log into your my.ny.gov account and update your address in your profile settings first, then wait a day or two before setting up the direct deposit. That way everything should be consistent in their system. Better safe than sorry when you re'already dealing with financial stress!
I had this same issue a few months ago! One thing that really helped me was making sure to set up direct deposit right after I certified for my weekly claim. I noticed that if I tried to update my payment method in the middle of the week, it seemed to take longer to process. Also, don't panic if you don't see the change reflected immediately in your account dashboard - it took about 24-48 hours for the system to show my updated payment method, but the actual direct deposit still worked on schedule. Just make sure to keep certifying weekly as normal while the change processes. The transition from checks to direct deposit was honestly a game changer for my budgeting!
@Mason Kaczka That s'really smart timing advice about setting it up right after certifying! I never would have thought that the timing during the week could affect processing speed. I m'going to wait until after I submit my next weekly certification to make the change. Quick question - when you say it was a game "changer for budgeting, how" much faster did you actually receive your payments compared to the paper checks? I m'hoping it ll'help me avoid those stressful weeks waiting for the mail to arrive.
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I'm currently experiencing this same issue and this entire thread has been a lifesaver! My claim went on hold 4 days ago with zero explanation and I was convinced I had messed something up badly. Reading everyone's experiences here shows me that holds are way more routine than I thought - it sounds like they happen for audits, verification checks, and all sorts of administrative reasons that aren't necessarily problems on our end. The advice about calling at exactly 8 AM seems to be the golden tip everyone swears by, so I'm definitely trying that tomorrow. Most importantly, I'm so relieved to learn about continuing the weekly certifications during the hold period - I was about to skip this week thinking it was pointless, but now I understand that's crucial for getting backpay once this resolves. Thank you to everyone who shared their stories, especially those who went weeks without answers but still got everything sorted out in the end. This community support makes dealing with the stress of unemployment holds so much more manageable!
I'm so glad this thread is helping you feel less anxious about your hold situation! As someone who's been in this community for a while, I've seen so many posts like this and it really shows how common holds are - you're definitely not alone in this experience. The collective wisdom here about the 8 AM calling strategy and continuing weekly certifications is invaluable. I haven't personally dealt with a hold yet, but reading everyone's detailed experiences gives me confidence that if it happens to me, I'll know exactly what to do. It's amazing how this community comes together to support each other through these stressful unemployment situations. Keep us updated on how your call goes tomorrow - I'm rooting for you to get some answers and peace of mind!
I just want to say how grateful I am for this entire discussion thread! I've been dealing with a hold on my claim for about a week now and was getting really worried that I had made some serious mistake in my application. Reading through everyone's experiences here has been incredibly reassuring - it's clear that holds are much more common than I realized and are often just routine administrative reviews rather than actual problems. The consistent advice about calling at exactly 8 AM and continuing to file weekly certifications even during the hold is so valuable. I was actually considering skipping my weekly filing this week thinking it was pointless while on hold, but now I understand that would be a huge mistake for getting backpay later. It's amazing how much peace of mind comes from hearing real experiences from people who've been through this exact situation and came out fine on the other side. I'm setting my alarm for 7:55 AM tomorrow to try the early morning call strategy. Thank you to everyone who took the time to share their stories - this community support makes such a difference when dealing with the stress and uncertainty of unemployment issues!
Dallas Villalobos
I've been through several unemployment claims with NYS Department of Labor over the years, and I can add that they also have access to the State Directory of New Hires database, which helps them verify if you've started working somewhere new. This is actually helpful for claimants because it means you don't have to worry about timing issues if you forget to immediately report a new job - the system will catch it and simply stop your benefits accordingly rather than treating it as fraud. The key thing I learned is that their automated systems are pretty sophisticated for matching basic employment and wage data, but they're not designed to be invasive about your personal finances unless there are serious red flags. Keep your weekly certifications honest and timely, and you should have a smooth experience with the system.
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Keisha Thompson
•That's really valuable information about the State Directory of New Hires database! I didn't know they had access to that system, but it actually makes me feel better knowing that there's some built-in protection against accidental timing issues. I was worried about what would happen if I started a new job and there was any delay in reporting it on my weekly certification. It sounds like their systems are designed more to help ensure accuracy rather than to catch people in "gotcha" moments. This whole thread has been incredibly helpful for understanding how the verification process actually works versus the horror stories you sometimes hear from people who don't know the details.
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Yuki Sato
Thanks everyone for all the detailed responses! As someone new to the unemployment system, I was really worried about overstepping somehow, but this thread has been incredibly reassuring. It sounds like the NYS Department of Labor's verification process is much more straightforward than I initially thought - they're mainly focused on making sure people report their work and earnings accurately rather than doing invasive financial monitoring. I appreciate learning about the automated wage matching systems and the State Directory of New Hires database. It's good to know that being honest and thorough with weekly certifications is really the best protection. I feel much more confident about navigating this process now!
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Mohamed Anderson
•I'm so glad this thread has been helpful for you! I'm also pretty new to unemployment benefits and was feeling overwhelmed by all the uncertainty. Reading through everyone's experiences here has really put my mind at ease too. It's reassuring to know that the system is designed to work with people who are being honest rather than trying to trip them up. I was especially relieved to learn about the automated wage matching - it takes so much pressure off knowing that small timing issues won't automatically be treated as fraud. Thanks to everyone who shared their knowledge and experiences!
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