New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

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  • DO post tips & tricks to help folks.
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Omar Zaki

I'm going through this exact same thing right now! Just started collecting unemployment last week and the uncertainty about payment timing is driving me crazy. Reading all these responses is actually really reassuring - it sounds like the 2-3 business day window after "payment released" is pretty standard. I'm definitely going to try that tip about setting up bank notifications and keeping track of the pattern. It's so helpful to know that everyone goes through this anxiety in the beginning and that it gets easier once you learn how your specific bank handles the deposits. Thanks for posting this question because I was too embarrassed to ask!

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Don't be embarrassed at all! I think most of us were too nervous to ask when we first started. The whole unemployment system feels overwhelming when you're already stressed about losing your job. I'm glad this thread exists because it really shows how common this anxiety is. The banking notification tip that Victoria mentioned is a game changer - it'll save you so much stress. And honestly, knowing that everyone here went through the same panic makes me feel way less alone in this situation. We're all just trying to figure it out together!

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I'm new to unemployment benefits and this whole thread has been incredibly helpful! I just filed my first claim last week and I'm already anxious about the payment timing. It's such a relief to see that everyone experiences this same stress in the beginning. The tips about setting up bank notifications and tracking the pattern in a phone note are brilliant - I'm definitely going to do both of those things. I had no idea that different banks process ACH deposits at different times, which explains why my friend gets hers earlier than expected while I'm still waiting. Thanks to everyone for sharing their experiences and making this less scary for those of us just starting out with the NYS Department of Labor system!

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I've been through the NY unemployment system twice (2023 and 2024) and learned the hard way about documentation. Here's my current system that's bulletproof: 1. **Weekly folder structure**: I create a new folder each week labeled "Week of [date]" with subfolders for applications, confirmations, and follow-ups. 2. **Real-time logging**: I fill out the WS5 form AS I apply, not at the end of the week. This prevents forgetting details. 3. **Activity diversification**: Monday = online applications, Wednesday = networking/LinkedIn outreach, Friday = skills development or job fair research. This ensures I hit different activity types. 4. **Screenshot everything**: Application confirmations, job posting pages, email receipts, even LinkedIn connection requests. If there's no confirmation page, I screenshot the "application submitted" message. 5. **Follow-up tracking**: I set calendar reminders to follow up on applications after 1 week, which counts as additional activity. The most important thing I learned: treat this like a part-time job. Spend 2-3 hours each day on legitimate job search activities and document EVERYTHING in real-time. It's way easier than trying to reconstruct weeks of activity later. Also, pro tip: the NY DOL considers informational interviews as networking activities. Reach out to people in your field for 15-minute coffee chats - it's great for job searching AND counts toward your requirements.

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This is exactly the kind of systematic approach I needed to see! I love the idea of diversifying activities by day of the week - that's so much smarter than my random approach. Quick question about the informational interviews: do you reach out through LinkedIn or email? And how do you document those - just screenshots of the messages and maybe notes from the conversation?

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This thread has been incredibly helpful! I just finished setting up my documentation system based on everyone's advice. I'm using the WS5 form as my primary tracker and created a Google Drive folder with weekly subfolders like Seraphina suggested. One thing I learned from calling the DOL (finally got through after 2 hours on hold): they said keeping both digital AND physical copies is ideal in case of technical issues during submission. They also confirmed that volunteer work related to your field can count as a networking activity if you're making professional connections. For anyone still worried about past weeks - the agent told me they understand people don't always know the requirements upfront. They look more favorably on claimants who show they're making genuine efforts to find work, even if early documentation is incomplete. The key is being honest and proactive. Thanks everyone for sharing your experiences - this community is a lifesaver when the official resources are so hard to navigate!

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This is such a relief to read! I've been losing sleep over this documentation issue since I realized I was doing it wrong. The fact that the DOL agent said they understand people don't know the requirements upfront gives me hope. I'm definitely going to implement the physical + digital backup system you mentioned. Quick question - when you called, did they give you any specific timeline for how far back they typically audit? I'm trying to figure out if I should focus on recreating older records or just make sure I'm perfect going forward.

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I've been through several unemployment claims with NYS Department of Labor over the years, and I can add that they also have access to the State Directory of New Hires database, which helps them verify if you've started working somewhere new. This is actually helpful for claimants because it means you don't have to worry about timing issues if you forget to immediately report a new job - the system will catch it and simply stop your benefits accordingly rather than treating it as fraud. The key thing I learned is that their automated systems are pretty sophisticated for matching basic employment and wage data, but they're not designed to be invasive about your personal finances unless there are serious red flags. Keep your weekly certifications honest and timely, and you should have a smooth experience with the system.

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That's really valuable information about the State Directory of New Hires database! I didn't know they had access to that system, but it actually makes me feel better knowing that there's some built-in protection against accidental timing issues. I was worried about what would happen if I started a new job and there was any delay in reporting it on my weekly certification. It sounds like their systems are designed more to help ensure accuracy rather than to catch people in "gotcha" moments. This whole thread has been incredibly helpful for understanding how the verification process actually works versus the horror stories you sometimes hear from people who don't know the details.

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Yuki Sato

Thanks everyone for all the detailed responses! As someone new to the unemployment system, I was really worried about overstepping somehow, but this thread has been incredibly reassuring. It sounds like the NYS Department of Labor's verification process is much more straightforward than I initially thought - they're mainly focused on making sure people report their work and earnings accurately rather than doing invasive financial monitoring. I appreciate learning about the automated wage matching systems and the State Directory of New Hires database. It's good to know that being honest and thorough with weekly certifications is really the best protection. I feel much more confident about navigating this process now!

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I'm so glad this thread has been helpful for you! I'm also pretty new to unemployment benefits and was feeling overwhelmed by all the uncertainty. Reading through everyone's experiences here has really put my mind at ease too. It's reassuring to know that the system is designed to work with people who are being honest rather than trying to trip them up. I was especially relieved to learn about the automated wage matching - it takes so much pressure off knowing that small timing issues won't automatically be treated as fraud. Thanks to everyone who shared their knowledge and experiences!

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Congrats to everyone who finally got approved! This thread has been super helpful - I'm dealing with the same issue and filed in early February. Still stuck on pending review. Going to try the UI-578E form today and also look into Claimyr. It's ridiculous that we have to jump through all these hoops just to get benefits we're entitled to, but at least there are some workarounds. Really appreciate everyone sharing what actually worked for them instead of just complaining. Fingers crossed I'll have good news to share soon too!

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Just wanted to add my experience - I filed in mid-January and was stuck on pending for 7 weeks. What finally worked for me was a combination of things: submitted the UI-578E form, contacted my state assemblyman's office, AND used Claimyr to get through to an agent. The agent discovered my claim was flagged because I had worked in both NY and NJ in the past year, which triggered their multi-state verification process. She was able to clear it up immediately once we spoke. One thing I learned - don't just submit the UI-578E form and wait. Follow up with multiple approaches because sometimes these claims get stuck for really specific technical reasons that only a human can resolve. The whole process is frustrating but there ARE ways to get through it. Keep pushing and don't give up!

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@Liam Sullivan Any way you can tell me where to access that form? Im having trouble finding it. Thank you. I filed first week of May and did interview still havent received any determination.

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I went through this same calculation last year when I was laid off from my warehouse job. The key thing to remember is that NYS looks at your "base period" which is usually the first 4 of the last 5 completed quarters before you file. So if you file in January 2025, they'd look at roughly April 2023 through March 2024. With your steady work history at $400/week, you should definitely qualify. I'd estimate you'll get somewhere between $180-200 per week, but definitely use that online calculator someone mentioned - it's more accurate than guessing. Also heads up that benefits max out at 26 weeks unless there are extensions, so start looking for work right away if you do get laid off.

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That's really helpful about the base period timing! I didn't realize they look back that far. So if I file in January 2025, they won't even look at my current $400/week job earnings from this year? That seems weird - wouldn't my more recent higher earnings be better for calculating benefits?

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Actually @Mia Roberts, you're right that it seems backwards! NYS does have an "alternate base period" option if your regular base period doesn't give you enough credits or a high enough benefit amount. The alternate base period uses the most recent 4 completed quarters, so it would include more of your current earnings. When you apply, they automatically calculate both ways and give you whichever results in higher benefits. So @Miguel Castro, your recent $400/week earnings would likely be counted if you file soon after losing your job.

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Just to add some perspective from someone who recently went through this process - I was making about $380/week when I got laid off in September. My weekly benefit ended up being $186, which was pretty close to the 50% estimate others mentioned. The application process itself wasn't too bad, but make sure you have all your employment dates and employer info ready. Also, don't wait to file if you do lose your job - there's a waiting period before benefits start, so the sooner you apply the better. One thing that surprised me was they required me to do work search activities even though I was told it was a temporary layoff. Just something to keep in mind for budgeting purposes.

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That's really useful info @Olivia Martinez! I had no idea about the work search requirements even for temporary layoffs. Do you remember how many job contacts you had to make each week? And was it hard to prove you were actually looking for work? I'm hoping if I do get laid off in January it'll just be temporary since retail usually hires back for spring, but sounds like I should be prepared to actually job hunt regardless.

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