New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Luca Ferrari

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After reading through everyone's responses, it sounds like there are three possible issues: 1) Your application is still in the queue based on your application date and region, 2) There might be a problem with your TS-375 form or employer classification, or 3) Your application is stuck somewhere in the system. Since you've been waiting 10 weeks, I'd definitely recommend trying to speak with someone directly. The regular phone lines are nearly impossible to get through on. When I used Claimyr (claimyr.com), I actually spoke to a supervisor who could see exactly where my application was in the system and what was causing the delay. The peace of mind alone was worth it after weeks of uncertainty.

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Chloe Harris

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You're right - I need to speak to someone directly. I'm going to try Claimyr tomorrow morning. At this point, I just need answers even if it means the supplement is delayed. Thanks everyone for sharing your experiences!

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Sean Flanagan

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Just a quick update that might help others: I learned that NYSDOL is sending out batch payments for the tourism supplement every other Wednesday. So if you don't see anything this week, the next batch would likely be processed next Wednesday. Also, for anyone still waiting, double-check that your direct deposit information is current in the system. I've heard some payments were delayed because people had changed bank accounts since their initial claim.

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Diego Mendoza

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thx for the info! will check my bank info tonight to make sure its current. still mad about that form noone told me about though

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Julia Hall

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update us if any of these fixes worked for u!! going thru similar thing right now 😫

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Evelyn Rivera

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I will definitely update! Going to try the tech solutions tonight and if those don't work, I'll try getting through to an agent tomorrow. This whole process is so stressful.

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Evelyn Rivera

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UPDATE: I finally got this resolved! For anyone having the same issue, here's what worked for me: 1. I tried all the tech solutions but still couldn't find any consent page 2. Used Claimyr to connect with an agent (took about 45 minutes instead of calling all day) 3. The agent confirmed what others said - the ID.me verification wasn't properly linked to my account because of the identity theft flag 4. They manually verified my ID.me status and released all my payments 5. Money was in my account this morning including all backpay! Thank you everyone for your help and suggestions! Such a relief to finally have this fixed after months of stress.

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Arjun Patel

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That's great news! Thanks for updating us. It's good to know that manual verification was needed in your case - that's becoming more common with identity theft situations. Glad you got all your backpay too!

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Julia Hall

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thx for update! gonna try the same thing since still having issues

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Connor Byrne

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My cousin waited till his BYE date and got denied anyway. whole system is a joke

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PixelPioneer

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Just to clarify for anyone reading this thread in the future: If you exhaust your benefits before your BYE date, you have two main options: 1. If you've worked since filing your original claim and earned enough in at least two quarters (typically 10x your weekly benefit amount), you can file a new claim immediately. 2. If you haven't worked enough, you need to wait until your BYE date to file a new claim, unless there are special extension programs available. Don't risk a gap in payments by waiting until the last minute. Start the process as soon as you see you only have a few weeks of benefits remaining.

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Zainab Ahmed

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Update: I used Claimyr this morning and finally got through! You were right - since I worked for about 3 months and earned enough wages, I qualify to file a new claim now. The agent said they'll process it after my current benefits exhaust next week. Such a relief! Thank you everyone for your help.

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Aria Khan

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One more important thing for your friend to know: when the company closes, he should request a letter stating the reason for separation is "lack of work due to business closure." Having this documentation will make the claims process much smoother. Also, make sure he keeps his final pay stub, which shows the employer's name, address, and NY employer registration number. These details will be needed on the unemployment application. When filing, he should be very clear that he did not quit and was not fired - the job ended specifically because the business closed.

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Hugh Intensity

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This is good advice! When my workplace closed, our HR gave everyone a standard letter explaining the closure. Made the unemployment process much easier. Your friend should definitely ask for something in writing before the company completely shuts down.

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Thanks everyone for all the helpful information! I've passed all this along to my friend. He's worked at other jobs before this temporary position, so it sounds like he should have enough wages in his base period. He's going to ask for documentation about the closure from his manager. Really appreciate all the responses!

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Melissa Lin

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Good luck to your friend! Just remind him that if he runs into ANY issues with his claim getting stuck, don't waste weeks trying to call repeatedly. Claimyr really does work for getting through to an agent quickly.

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Landon Flounder

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Wait a minute I'm confused now. Is this about NY state tax refunds or federal tax refunds? Because I thought NY was doing their own separate adjustment for unemployment taxes in addition to the federal one? Can someone clarify?

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Miranda Singer

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This is referring to the federal tax adjustment for unemployment benefits received in 2021. New York State generally conforms to federal tax treatment of unemployment benefits, but they implement these changes separately. If you're specifically looking for a NY state tax refund, you would need to check your NY state tax account, not the federal IRS transcripts we've been discussing. The NY Department of Taxation and Finance has a separate system for checking refund status.

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Myles Regis

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Thanks everyone for all the helpful information! I finally got my transcript and found the codes - looks like I'm getting a small refund (code 846) scheduled for next week. For anyone else looking, definitely check the Account Transcript and look for those transaction codes 291 and 846. And make sure you're looking at the right system depending on whether you're checking federal or NY state refunds!

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Brian Downey

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congrats on finding your refund! did u have to do anything special to get it or was it automatic?

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