Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Anyone else notice how the DOL seems to be extra strict about EVERYTHING in 2025? I swear they're looking for any reason to deny benefits. My friend just got his claim denied because he accidentally put the wrong end date for his last job (off by TWO DAYS) and they're treating it like he committed fraud! The whole appeal process is a nightmare too.
While NYSDOL does have strict verification procedures, a simple date error shouldn't result in a fraud determination. Your friend should file an appeal immediately and provide documentation showing it was an honest mistake. The hearing process allows for correcting unintentional errors. Appeals must be filed within 30 days of the determination notice, so time is critical.
Thank you all for the great advice and encouragement! This really has been such a supportive community during a tough time. I've taken notes from all your suggestions - especially about properly reporting when I do find work and looking into the 599 Training Program. Wishing everyone the best of luck, whether you're just starting unemployment or nearing the end like me!
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Update: I followed the advice to list it under 'Job Search Preparation' > 'Attended workshop' and included all the details about the virtual job fair. I also contacted one employer directly after the fair, which I listed separately as an 'Employer Contact.' Just wanted to thank everyone for their help!
Perfect! That's exactly the right way to document it. Good job following up with an employer too - that shows initiative which is exactly what NYSDOL wants to see.
Does ANYONE else find it RIDICULOUS that they make the form so CONFUSING?!? Even their own activities don't fit neatly into their categories!!! This is a PERFECT example of how BROKEN the system is!!! I spent 3 HOURS last week trying to figure out where to put my career counseling session!!
The system definitely has its issues, but for career counseling sessions, those also go under 'Job Search Preparation' > 'Career advisor meeting'. Hope that helps for next time!
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anybody else notice theres been TONS of unemployment fraud lately?? like 3 people at my job had this happen in the past 2 months. the system is broken!!
YEP its totally out of control!!! and NYSDOL doesnt do ANYTHING about it until its too late. they should have better security but they dont care about us regular people!!!
Quick update on the child support aspect: When unemployment fraud affects child support payments, you should also contact the New York Child Support Helpline at 1-888-208-4485 and request to speak with their Fraud Investigation Unit. Specifically ask for Form CSE-2025-F, which is their new specialized form for reporting benefits intercepted through identity theft. Also, have your child's mother contact them separately to verify her payment method preferences are correct in the system. Sometimes fraudsters change not only your information but recipient information as well to redirect payments.
Thanks for this! I'll ask my daughter's mom to call and check her info in the system. Didn't even think about the possibility that they could have changed her info too.
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has anyone else noticed that they NEVER send you email updates about backpay reviews?? like they'll email about regular stuff but when it comes to actually giving you YOUR money suddenly they go silent
YES!!!! i thought it was just me!! they email about literally everything else but when it comes to back pay its like they dont want to create a paper trail or something 🤔
UPDATE: I just wanted to thank everyone for your advice! I tried calling using that Claimyr service that @profile6 mentioned, and I actually got through to a claims specialist in about 15 minutes! The agent confirmed my account was flagged for fraud review due to login attempts from multiple locations (which I never did - definitely someone trying to hack my account). She escalated my case and said I should see my back pay within 7-10 business days. She also noted that they needed an additional form of ID verification which I was able to provide while on the call. Fingers crossed this finally resolves it! Will update again when/if the money comes through.
That's great news! Make sure to follow up if you don't see the payment within the timeframe they mentioned. Sometimes cases need a second push to get fully processed. Document the call details - the agent's name, ID number if provided, the call reference number, and exactly what they said would happen next. This makes follow-up much easier if needed.
Megan D'Acosta
I had a heart attack last month when my payment didn't come through on Friday. Turned out there was a "processing delay" according to the rep I finally reached on Tuesday. No explanation, no warning, nothing! The system is so frustrating sometimes. I feel your anxiety about this - living payment to payment is stressful enough without wondering if the money will actually arrive when promised.
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Victoria Stark
•This happens way too often with NYSDOL. I wish they would at least send a text alert when payments are delayed instead of leaving everyone hanging and panicking.
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Grace Durand
Update: My payment came through this morning! Thanks everyone for the help and reassurance. I was stressing for nothing.
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Hassan Khoury
•Great to hear! Always a relief when the money shows up when you need it.
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