Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Just to follow up - once you do get through to someone, make sure they check for two specific things: 1. A "partial benefits review flag" which is the automatic 16-week review others mentioned 2. A "quarterly wage consistency verification" which happens when they compare your reported earnings with what your employer has submitted Either of these can cause a payment hold without any notification to you. And yes, you will receive back pay for all weeks once resolved.
This is extremely helpful! I'll specifically ask about both of these flags when I finally reach someone. Planning to try first thing tomorrow morning.
Any luck getting through to NYSDOL? I'm curious if using that Claimyr service worked for you like it did for me. Let us know!
Yes! I tried Claimyr this morning and was able to speak with an agent within 20 minutes! You were right - it was exactly the automatic 16-week review flag. The agent removed the hold immediately and said I should receive all my back payments within 2-3 business days. Such a relief! Thanks everyone for your help and suggestions.
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I've been receiving NY unemployment benefits since February, and I've noticed that mail delivery times vary tremendously depending on your location. In NYC, checks seem to arrive within 7-10 days, but friends upstate are waiting 12-14 days consistently. If you're approaching the 14-day mark, I'd recommend two things: 1. Submit a missing check report through your online account (Payment History section > Report Missing Payment) 2. Immediately switch to direct deposit for future payments In my experience, once you report a check missing, they'll place a stop payment on it and issue a replacement within 3-5 business days. The replacement usually arrives faster than the original would have. Hope this helps!
This is really helpful, thank you! I'm in Buffalo, so maybe that's part of the problem? I'll definitely report it as missing once I hit the 14-day mark.
UPDATE: I just wanted to let everyone know that my check FINALLY arrived today! That's 12 days after the mail date. But I've already switched to direct deposit for future payments. Thank you all for your help and advice!
Great news! Glad it finally arrived. Direct deposit will definitely save you from this stress in the future.
see! it came eventually lol. still switch to direct deposit tho!
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My sister had this same problem last month and she ended up emailing [email protected] with her claim number in the subject line. She got a callback within 3 days. Maybe try that too?
Thanks for sharing! I'll definitely email them too. At this point I'm trying everything possible.
UPDATE: I wanted to share what finally worked for me in case someone else has this problem. I tried everything suggested here: 1. The secure message in my account - got no response after 4 days 2. Calling at 8am sharp - still got the vaccine hotline 3. Emailing [email protected] - no response after 3 days I finally used Claimyr that someone mentioned above and got through to an agent in about 30 minutes. The agent was able to fix my claim (there was a verification flag on it that shouldn't have been there) and my payments should resume this week. Thanks everyone for your help! The whole system is definitely broken right now, but at least I got my issue resolved.
Thank you for updating the thread with what worked! This will definitely help others facing the same issue. Glad to hear your claim is back on track.
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UPDATE for everyone: Just saw on the NYSDOL Twitter account that they're experiencing technical issues with the online account system today and yesterday. They're working on fixing it. So this is a known issue affecting multiple users right now, not just individual account problems.
Thanks for the update! That makes me feel better that it's not just my account. I'll keep an eye on their Twitter for updates.
OMG thank you for checking! I was going CRAZY trying different browsers and computers thinking it was something on my end!!
Tasia Synder
UPDATE: I finally got through! For anyone else struggling with this, here's what worked: I used Claimyr (from the suggestion above) and got connected to an agent in about 30 minutes. The agent was able to pull up my account and see that there was indeed a calculation error on my 1099-G. They're sending me a corrected version within 10 business days. The agent also explained that the error happened because I had some weeks where benefits were adjusted retroactively, but the tax system didn't properly reconcile those adjustments. For anyone with similar issues, make sure you mention "retroactive adjustments" specifically when you get through. Thanks everyone for your help!
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Selena Bautista
•wow congrats!! thx for sharing what worked!
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Aileen Rodriguez
My cousin had the same problem but with her california unemployment. She spent weeks trying to get it fixed! I told her she should move to NY because our system is actually better than most states lol. At least here you can eventually get someone on the phone! Good luck with your taxes!
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Tasia Synder
•Thanks, but I'm not sure NY is any better! I spent almost 3 weeks trying before I got this resolved. Every state's system seems equally frustrating from what I've heard.
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