Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
Update: I tried the 8am trick but still got the busy message. Then I tried that Claimyr service someone mentioned above and IT WORKED! They called me back in about 25 minutes and had an unemployment agent on the line. The agent fixed my issue in less than 10 minutes - turns out there was a verification flag on my account that was holding everything up. My payments should resume this week. Thanks everyone for the suggestions!
Great to hear! Glad it worked out for you. It saved me so much time and frustration too.
thanks for confirming it works! might try this myself cuz ive been dealing with the same issue for almost 3 weeks now
For anyone else finding this thread with similar issues, here are some additional tips for reaching NY Unemployment in 2025: 1. Use the online message system for non-urgent matters 2. Try calling at 8:00am sharp or between 2:30-3:30pm on Tuesdays or Wednesdays 3. If your issue is urgent and affecting payment, consider the Claimyr service mentioned above 4. Contact your state assembly member or state senator's office for assistance 5. Check if there's a temporary callback feature available (NYSDOL sometimes activates this during high volume periods) 6. Make sure you're calling the correct number for your specific issue (regular UI vs. specialized claims have different contact lines) Hope this helps others navigating the system!
You left out option 7: give up and live in your car because the system is BROKEN!!!
This is actually really helpful, thank you. I've been telling people about the 8am trick but the 2:30-3:30 Tuesday/Wednesday window is new info to me. Will try that next time!
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make sure ur tax guy didnt send it to the wrong department. happened to my brother and they never forwarded it to the right place, he had to start over
UPDATE: I finally got through to someone! Turns out my tax guy sent it to the general tax department email instead of uploading it through the unemployment portal. The agent was able to look it up and confirm they never received anything from him. I'm uploading my tax documents myself right now. Thanks everyone for your help!
Glad you got it sorted out! This is unfortunately common - many tax preparers aren't familiar with the specific requirements for unemployment documentation. Always good to follow up and verify yourself. Hope your claim processes quickly now!
SEE!! Exactly what happened to me! Never trust anyone else to handle this stuff correctly. At least now you know and can fix it!
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I had the exact same question last week! I got an "extra" $300 payment too and was confused. I spent hours trying to reach someone at NYSDOL by calling the regular number but couldn't get through. Eventually I used Claimyr (claimyr.com) which helped me get past the phone system and connect with an agent within about 25 minutes. They showed exactly how it works in this video: https://youtu.be/Rdqa1gKtxuE The agent confirmed that March 27 is indeed the cutoff date, so any week ending on or before that date qualifies for the supplement. Since I certified on Sunday for the week ending March 22, I got the $300. Next week will be the first one without it. Might be worth calling to confirm your specific situation if you're still confused - their online info isn't always clear.
i dont trust these servicse that say they can get u thru to unemployment faster sounds like a scam to me
I was skeptical too but it's legit - it's just a system that navigates the phone tree and waits on hold for you. Saved me a ton of time and frustration. Before that I tried calling directly for 3 days with no luck.
Thanks everyone for all the helpful responses! So it sounds like since I certified for the week ending March 22, I was still eligible for the $300, and next week will be the first one without it. Really appreciate all the clarification - the DOL communications can be so confusing sometimes!
You're welcome! And yes, that's exactly right. You'll see the difference in your payment amount after your next certification. It might be a good time to review your budget and adjust for the reduced income.
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i had this SAME EXACT PROBLEM and it took me 3 weeks to get fixed!!!! the new yorK unemployment system is such a disaster. glad you got through faster than i did!
One more update: I got my back payments today! They came through as a lump sum for the two weeks I missed. If anyone else is dealing with this issue, don't lose hope. Keep trying to reach someone who can help, and definitely be specific about the "effective date showing as 0" and "data migration error" - those were the keywords that helped the rep immediately understand my problem.
This is why I love this forum - real solutions from real people. Thanks for coming back to share what worked. Too often people get help and disappear without telling others how they resolved their issue.
Aisha Mohammed
Does anyone know if they're going to start accepting Venmo? That would be more convenient for me than PayPal.
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Yuki Watanabe
•As of February 2025, Venmo is not on NYSDOL's approved list. Since PayPal owns Venmo, they may eventually add it, but there's been no official announcement. Your best bet right now is PayPal or a traditional bank account.
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MoonlightSonata
Update: I called NYSDOL this morning and finally got through after trying for 3 days. The agent confirmed that Chime and several other online banks have been permanently removed from their approved deposit institutions list. They said it's due to an increase in fraudulent activities using these platforms. So I'll stick with PayPal for now, even though it takes longer to get my money. Thanks everyone for your help!
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Mateo Gonzalez
•Thanks for the update! At least PayPal works... better than debit cards which take forever to arrive if you lose them!
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