New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to check your wage history or get questions answered about your potential benefit amount, I used a service called Claimyr (claimyr.com) that helped me actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was worth it for me since I couldn't get through on my own after trying for days.

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Interesting, I'll keep that in mind if I do end up needing to file and can't get through the normal way.

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One more thing to consider - if you do get laid off, file your claim immediately even if you're getting severance pay. The waiting period starts from when you file, not when the severance runs out. I made the mistake of waiting until my severance ended and lost out on a week of benefits because of the mandatory waiting week. Also, severance typically won't affect your eligibility as long as you're genuinely unemployed and available for work.

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That's really helpful advice about filing immediately! I didn't know about the waiting period starting from when you file rather than when you're actually without income. So even if I'm getting severance for a few weeks, I should still file right away? And there's still a mandatory waiting week even in 2025?

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Just make sure Florida actually participates in the interstate program. Most states do but there can be weird exceptions or temporary suspensions.

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Good point! @Paolo Ricci do you know where I can verify that Florida participates? I want to double-check before we finalize our moving plans.

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Florida definitely participates in the Interstate Benefit Payment Plan! I went through this exact process when I moved from NY to Tampa last year. The key is calling NYS Department of Labor's interstate unit directly at (518) 457-2635 - they handle all out-of-state transfers. You'll need to file a change of address with NY and register with Florida's CONNECT system for job search compliance. Start this process at least 2-3 weeks before your move to avoid any payment delays. Your $420 weekly benefit amount should continue unchanged since NY remains your paying state.

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This is super helpful! @Dylan Campbell Thank you for sharing that direct phone number - that s'exactly what I needed. I m'going to call them tomorrow morning to get the process started. Did you have to provide any specific documentation when you filed the change of address with NY? And how long did it take for Florida s'CONNECT system to approve your registration?

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I'm currently facing this exact situation too! Just submitted my unemployment application three days ago and received an unexpected job offer this afternoon. Reading through everyone's experiences here has been incredibly reassuring - it's clear that calling NYS Department of Labor directly to officially withdraw the claim is the right approach. Based on all the detailed advice shared, I'm planning to call first thing tomorrow morning at 8:00 AM with my SSN, application confirmation number, and submission date ready. It's so helpful to know that the agents are understanding about these situations and that properly withdrawing won't affect future applications. The persistence with redialing seems to be key, but knowing it typically only takes 5-10 minutes once connected makes it totally worth the effort. Thanks to everyone who shared their experiences - this thread is exactly what I needed to feel confident about handling this properly!

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That's such great timing with your job offer! You're definitely taking the smart approach by planning to call tomorrow morning with all your info ready. Based on everyone's experiences shared here, it really does seem like the 8 AM calling strategy with persistence on the redials is the way to go. It's so reassuring to see how many people have successfully handled this exact situation recently - makes it clear this is totally routine for the NYS Department of Labor agents. The fact that it's typically resolved in under 10 minutes once you get through, plus you get both a confirmation number and email verification, should give you complete peace of mind. Good luck with your call tomorrow and congratulations on the job offer! Would be great to hear how it goes if you end up updating us.

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I literally just went through this exact same process this morning! Applied for unemployment benefits on Monday, got a job offer yesterday, and called NYS Department of Labor at 8:00 AM today to withdraw my application. It took about 20 redials to get through, but once I connected with an agent, the whole process was super smooth and only took about 5 minutes. They asked for my SSN, full name, and application date, then immediately processed the withdrawal and gave me a confirmation number. The agent was really professional and mentioned that they actually appreciate when people call to properly withdraw claims they don't need since it helps them manage their workload better. I also got an email confirmation a couple hours later which was great for my records. Definitely call as soon as possible rather than just ignoring it - the agents handle these requests all the time and there are zero penalties. Have your info ready and be persistent with the redialing at 8 AM! Congrats on finding work so quickly - what an awesome problem to have!

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Wow, this is so timely! I'm literally in the exact same situation right now - just submitted my application yesterday and have a promising job lead that might turn into an offer. Reading your experience from this morning is incredibly reassuring, especially knowing the whole process only took 5 minutes once you got through. The 20 redials doesn't sound too bad compared to some other experiences shared here. I love that you mentioned the agent actually appreciating these calls - that really takes the anxiety out of making it. The email confirmation afterwards is such a nice touch for peace of mind. If my job lead pans out, I'm definitely following your exact approach - calling at 8 AM with all my info ready and being persistent with the redialing. Thanks for sharing such a fresh, real-time experience!

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I went through something very similar when my company was acquired in 2023. After 12 years there, they offered me a position with 25% less pay and called it "market realignment." I was terrified about whether I'd qualify for unemployment if I turned it down. What really helped me was documenting EVERYTHING from the moment we heard about the acquisition. I kept emails, meeting notes, even wrote down conversations with my supervisor about the changes coming. When I eventually had to apply for benefits after rejecting their offer, having all that documentation made a huge difference. The key thing I learned is that NY treats these buyout situations case-by-case, but if you can show the new offer was substantially worse than your previous position (not just salary but total compensation package), you have a good chance of getting approved. It took about 6 weeks for my claim to be fully processed, but I did get approved. Your relative should start gathering their current pay stubs, benefits information, and any communications about the buyout right now, even if it's still just rumors. Being prepared ahead of time will make things so much smoother if they do end up needing to file a claim.

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This is really reassuring to hear from someone who actually went through it! I love that you started documenting everything right from the beginning - that's such smart advice. I'm definitely going to tell my relative to start doing that now, even though nothing official has happened yet. The 6-week timeline is also helpful to know so they can plan accordingly if it comes to that. Thank you for sharing your experience - it gives me hope that if the worst happens, there are still options available!

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Just wanted to add one more thing that might be helpful - if your relative does end up in this situation, they should also check if their company has any kind of retention bonus or severance package they might be entitled to. Sometimes during acquisitions, companies will offer these to long-term employees even if they're not legally required to. Also, I'd suggest they start networking and updating their resume now, just in case. With 25 years of experience, they're probably very valuable in their field, and having other options lined up can give them more confidence to reject a lowball offer if it comes to that. The unemployment benefits are definitely there as a safety net, but having multiple backup plans is always the best approach. Hopefully the new owners will recognize the value of experienced employees and not make drastic cuts!

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That's excellent advice about checking for retention bonuses or severance packages! I hadn't even thought about that possibility. With 25 years of service, there might be some benefits available that we don't know about. And you're absolutely right about starting the job search early - even if nothing comes of the buyout rumors, it's always good to know what's out there. Having options definitely makes it easier to stand firm if they do get offered something unreasonable. Thanks for the practical suggestions!

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This thread has been incredibly helpful! I'm actually going through something similar right now - my company just announced layoffs starting next month and I'm likely to be affected. Reading everyone's experiences has really clarified the key questions I need to ask HR. The distinction between "wages in lieu of notice" vs actual severance seems crucial for timing benefits. I'm also going to make sure to ask about any work restrictions during the severance period since that could affect the "available for work" requirement. One thing I'm planning to do based on the advice here is file my unemployment claim immediately when the separation happens, even before severance starts, just to get the process moving. Has anyone had experience with how long it typically takes for the initial claim to be processed in NY? I'm trying to plan out my timeline and budget accordingly. Thanks to everyone who shared their real experiences - this is exactly the kind of practical advice you can't find on official websites!

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@Emma Davis Great question about processing timelines! From what I ve'experienced and heard from others, the initial claim processing in NY can take anywhere from 1-3 weeks, but it really depends on how busy they are and whether there are any issues with your application. The key is to file as soon as you re'separated from employment, even if you re'getting severance - you can always report the severance income in your weekly certifications later. One tip I learned from this thread is to make sure you have all your employment documentation ready pay (stubs, separation letter, etc. when) you file to avoid delays. Also, even if your first payment is delayed due to severance timing, filing early establishes your claim date which can be important for your benefit year. Definitely recommend keeping detailed records of when you file and any correspondence you receive from the DOL!

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This has been such an incredibly comprehensive discussion! I'm actually in a somewhat similar situation - my company has been hinting at "restructuring" and I want to be prepared just in case. Reading through all these experiences has been like getting a crash course in severance and unemployment benefits that I never knew I needed. The key insights I'm taking away are: 1) The critical distinction between "wages in lieu of notice" vs true severance payments, 2) How payment structure (lump sum vs installments) can dramatically affect benefit timing, 3) The importance of checking for work restrictions in severance agreements, and 4) Filing unemployment claims immediately regardless of severance status. One question I have for those who've navigated this - did you find it helpful to start researching and preparing documentation before you were actually laid off, or is that just creating unnecessary stress? I'm torn between wanting to be prepared and not wanting to borrow trouble. Also really appreciate the mention of services like Claimyr for actually reaching DOL representatives - the idea of spending hours on hold during an already stressful time sounds awful. Thanks to everyone who shared their real experiences here!

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@Luca Russo I think doing some basic preparation without going overboard makes a lot of sense! From reading this thread, it seems like having a general understanding of the key questions to ask like (the wages "in lieu of notice distinction" and) knowing what documentation you might need could really help if the situation does arise. But I wouldn t'stress too much about getting into all the specifics until you know for sure what s'happening. Maybe just bookmark this thread and familiarize yourself with the main concepts so you re'not starting from scratch if you do need to have those HR conversations. The one thing that seems universally helpful is understanding that you should file for unemployment immediately when separated, regardless of severance timing - that alone could save weeks of delays. I m'also keeping that Claimyr service in my back pocket since it sounds like reaching the DOL directly can be such a nightmare. Better to have the information and not need it than to be scrambling to figure everything out while dealing with the stress of job loss!

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