New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Lindsey Fry

Does your previous employer have to approve unemployment benefits in NYS?

I got laid off from my marketing job two weeks ago and filed for unemployment right away. My friend told me that my old employer has to approve my claim before I get any money. Is this true? I'm worried because things didn't end on the best terms with my supervisor. Can they block my unemployment benefits? The NYS Department of Labor website doesn't really explain this clearly and I can't get through on the phone.

The NYS Department of Labor system is so backwards! Why should employers even have a say in this? We pay into unemployment insurance through our paychecks but then they can just lie and try to block us from getting benefits. It's ridiculous that you have to worry about this when you're already stressed about losing your job.

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I get the frustration but there has to be some process to prevent fraud. Some people do try to game the system.

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Most employers don't contest unemployment claims unless they have a really good reason. It takes time and paperwork on their end too. If you were laid off due to business reasons, you should be fine. Just make sure you keep filing your weekly claims even if your case is in adjudication.

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Good point about filing weekly claims. I was wondering if I should stop doing that if there's a problem with my claim.

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Luca Greco

What to put on NYS Department of Labor unemployment application if fired - need advice

I got terminated from my job last week and I'm filling out my unemployment application on my.ny.gov but I'm stuck on the section asking about why I'm no longer working. They fired me for what they called 'performance issues' but honestly I think it was retaliation because I complained about my supervisor. Should I put that I was fired or is there a better way to word it? I'm worried if I say fired they'll automatically deny my claim. Has anyone dealt with this before? What exactly should I write in the reason for separation box?

I had a similar situation where I couldn't get through to anyone at NYS Department of Labor to ask questions about my claim. If you need to talk to someone about your specific situation, I found this service called Claimyr at claimyr.com that actually got me connected to a real agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was super helpful when I was stuck on the application questions.

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Thanks for the suggestion! Did they help you figure out what to put for reason of separation too?

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omg this whole system is such a nightmare!! I've been waiting 3 weeks just to hear back about my application and when I call the phone number it just hangs up on me after being on hold forever. How are we supposed to survive while they take their sweet time deciding if we deserve help???

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yeah the wait times are brutal but once it goes through you get back pay for all the weeks you certified

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Carmella Fromis

NYS Department of Labor unemployment benefit calculation - how do they determine how much unemployment you get?

I just got approved for unemployment benefits after being laid off from my retail job last month, but I'm confused about how they calculated my weekly benefit amount. My payment is $320 per week which seems random to me. I made about $42,000 last year working full time but had some gaps when I switched jobs. Does anyone know exactly how NYS Department of Labor figures out your benefit amount? I can't find a clear explanation anywhere and when I try to call they just say it's based on my earnings history.

Honestly the whole system is confusing on purpose. I spent hours trying to figure out my calculation and even when I called NYS Department of Labor they couldn't explain it clearly. At least you got approved though - that's the hardest part these days with all the adjudication delays.

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I totally get the frustration with reaching them by phone. When I had questions about my calculation, I actually used this service called Claimyr (claimyr.com) that helped me get through to an actual NYS Department of Labor agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Made the whole process way less stressful than trying to call myself.

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ya mine was like $287 and i have no idea why lol. as long as the money comes in every week im not complaining

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Asher Levin

How long for NYS Department of Labor unemployment direct deposit to hit my account?

I just certified my weekly claim on Sunday and it shows as processed on my.ny.gov. This is my second week getting payments and I'm still trying to figure out the timing. My first payment took forever but I think that was because of the initial setup. Does anyone know how long it usually takes for the direct deposit to actually show up in your bank account after you certify? I'm with Chase if that makes any difference. Really need to know so I can plan when to pay my rent.

Same boat here with the timing question. My payment status shows 'issued' but nothing in my account yet. It's been 2 days since it showed issued.

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If it shows 'issued' that means NYS Department of Labor has sent the payment to your bank. Should be there within 24-48 hours max. Different banks process at different times though.

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Just want to add that if you're new to UI benefits, the first few payments can be unpredictable timing-wise. After about a month it becomes very regular. Also make sure your bank account info is exactly right in the system because even small errors can delay everything.

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Angelina Farar

What do you have to do to qualify for unemployment benefits with NYS Department of Labor?

I'm thinking about filing for unemployment but I'm not sure if I even qualify. My job at a retail store cut my hours down to basically nothing and I can't survive on 8 hours a week. What are the actual requirements to get unemployment benefits in New York? Do I need to be completely laid off or can I qualify with reduced hours? Also heard there are work search requirements - what exactly do I have to do each week to keep getting benefits?

Also make sure you understand the monetary eligibility requirements. You need sufficient wages in your base period which is usually the first 4 of the last 5 quarters before you file. If you don't have enough wages in the standard base period they might use an alternate base period. The minimum wage requirement changes but it's around $2,800 in your highest earning quarter I think.

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How do I know what my base period wages are? Is that something I can check online somewhere?

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You can see your wage history when you file your claim through the NYS Department of Labor website. They'll show you exactly what wages they have on record for each quarter and whether you meet the requirements.

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Don't forget you also have to register with the state job matching system as part of your claim. It's all done online now through the NYS Department of Labor portal. You'll need to create a complete profile with your work history, skills, and job preferences.

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