Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I feel you on this! Just went through the exact same thing last month and it was absolutely maddening. The ID.me verification loop is like being trapped in digital purgatory. What finally worked for me was getting through to a live agent who explained that there was a tiny formatting difference in how my name appeared in their different systems - something I never would have figured out on my own. The agent was able to manually sync the records and I was back in within 10 minutes. Definitely try the claimyr service that others mentioned - I was skeptical at first but they really do get you connected to someone who can actually help. Don't give up, this is totally fixable once you get the right person on the phone! Keep all your documents handy when you call.
This is so reassuring to hear! I'm new to this community and just started dealing with unemployment issues. The ID.me verification problem sounds terrifying but knowing that others have gotten through it successfully gives me hope. I haven't hit this specific issue yet but I'm bookmarking claimyr.com just in case. It's crazy how complex they've made what should be a straightforward process. Thanks for sharing your experience - it really helps newcomers like me understand what we might be dealing with!
Just joined this community after hitting the exact same ID.me verification nightmare! Been locked out for 3 days now and reading through everyone's experiences here is both terrifying and oddly comforting - at least I know I'm not alone in this mess. The loop is driving me absolutely insane and I'm already behind on bills. Going to try claimyr.com right now based on all the success stories here. It's wild that we need a third-party service just to access our own benefits, but desperate times call for desperate measures. Fingers crossed this works! Will update if I get through. Thanks everyone for sharing your solutions - this thread is a lifesaver! 🙏
Welcome to the community! I'm new here too and just went through this exact same ID.me hell last week. The loop is absolutely maddening - I felt like I was going crazy refreshing the same error page over and over. Claimyr really does work though! I was skeptical about paying for it but honestly it was worth every penny to get my sanity back. Took about 2 hours from signing up to getting connected to an agent who fixed everything in under 5 minutes. Make sure you have all your documents ready when they call you back - driver's license, social security card, etc. The verification specialist I talked to was super helpful and explained that it's usually just a tiny data mismatch between systems. Rooting for you! 🤞
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I feel your pain - this exact same thing happened to me about 8 months ago! Missing that interview call because I was literally just in the bathroom for 5 minutes completely derailed my benefits for over a month. The system is absolutely designed to trip people up. Based on all the responses here, 835-905-5682 seems to be the right number for missed interview reinstatements. I can confirm this matches what I had to call. Here's my strategy that eventually worked: 1. Call at exactly 8:00 AM - I mean have your finger ready to hit call at 7:59:59 2. If busy signal, hang up and redial immediately - sometimes takes 5-6 attempts 3. When you get through, ask for tier 2 specialist right away - don't waste time with tier 1 4. Have your documentation ready (claim number, the form you filled out explaining the missed call) I also recommend calling your state assembly person like others mentioned - that actually got my case flagged and expedited after weeks of getting nowhere on the phone. The whole thing is infuriating but don't give up! You WILL get your benefits back and hopefully the backpay too. Just prepare yourself mentally for it being a marathon, not a sprint. We're all rooting for you!
Thank you so much for all these detailed strategies! It's both comforting and absolutely maddening to see how many people have been through this exact same ordeal. The fact that missing a bathroom break can derail someone's entire financial stability is just insane. I'm definitely going to try the 7:59:59 calling strategy tomorrow morning - that level of precision seems to be key based on everyone's experiences. The assembly person tip keeps coming up so I'm definitely adding that to my action plan too. It's ridiculous that we need to become unemployment system experts just to get basic benefits, but I really appreciate this community sharing all these hard-learned lessons. Fingers crossed I can join the success stories soon! 🤞
Reading through all these responses is both eye-opening and infuriating! I had no idea so many people were dealing with this exact same issue. The NY unemployment system is clearly broken when missing a single phone call (for completely reasonable reasons like being in the bathroom!) can cut off someone's lifeline. I've been in a similar situation for the past 3 weeks - they called during my dentist appointment and even though I called back within an hour, my benefits got suspended. The stress of not knowing when your next payment is coming while bills pile up is absolutely brutal. From what everyone's shared here, it sounds like 835-905-5682 is definitely the number to try, and the strategy of calling right at 8:00 AM sharp seems crucial. I'm also going to try that assembly person contact trick - never knew that was an option! @Rami Samuels - you've got an amazing support system here with all this advice. Don't let the system wear you down. Based on everyone's success stories, persistence really does pay off. We shouldn't have to become unemployment experts just to get basic benefits we're entitled to, but at least this community has our backs! Sending good vibes that you get through tomorrow and get this sorted out quickly! 🙏
This whole thread has been such an eye-opener for me too! I'm new to this community but going through my own unemployment nightmare right now. It's honestly shocking how broken the NY system is - like they've designed it to fail people on purpose. The fact that so many of us have nearly identical stories (random unscheduled calls, immediate benefit cuts, impossible phone lines) really shows this isn't just bad luck but systemic dysfunction. I'm taking notes on all these strategies everyone has shared - the 8AM sharp calling, asking for tier 2 immediately, contacting assembly reps, using multiple phones. It's ridiculous that we need a PhD in unemployment bureaucracy just to get basic help, but I'm grateful this community exists to share these hard-won tips. @Rami Samuels hope your coffee-stained letter photo trick works and you can confirm that 835 number! We re'all in this fight together against a system that clearly doesn t'want to help us. 💪
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ugh the adjudication process is SO frustrating!! I've been waiting 4 weeks now and can't get through to anyone at NYS Department of Labor to find out what's going on. They really need to improve their communication about these delays.
I had similar issues getting through to NYS Department of Labor about my adjudication status. What finally worked for me was using Claimyr (claimyr.com) - they help you get through to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was able to talk to someone within a day and get an update on my case.
Really? I've never heard of that service. Did they actually help resolve your adjudication issue or just get you information?
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Adjudication by definition is just bureaucratic speak for 'we're taking forever to make a decision.' I've been through this twice and both times it took over a month. Keep filing your weekly claims though because if you're approved, you'll get back pay for all the weeks you certified.
A whole month?? I can't wait that long without any income. This is so frustrating.
Kai Santiago
The system is so confusing with all these overlapping rules. I think as long as you're honest about everything and report all your income you should be fine. Just document everything in case they ask questions later.
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Luca Romano
I went through this exact situation about 6 months ago. The key thing is getting proper medical documentation from your doctor stating what type of work you can perform with your limitations. NYS DOL will want to see that you're genuinely able to work within certain restrictions, not just that you want to try working. I'd also recommend keeping detailed records of your job search efforts focused specifically on positions that match your physical capabilities - this helps prove you're "available for work" within your limitations. The process took about 3 weeks for them to review my case, but I was eventually approved for both benefits simultaneously.
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Amun-Ra Azra
•This is really helpful to hear from someone who actually went through it successfully! Can you share what kind of documentation your doctor provided? I'm wondering if a simple note saying I can do light work is enough, or if they need something more detailed about specific limitations and capabilities.
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