New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been dealing with NYS Department of Labor for months trying to get through to someone about my claim status, and honestly the phone system is impossible. If you ever need to actually talk to them about unemployment stuff, I found this service called Claimyr that helps you get through their phone lines. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting disconnected.

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Never heard of that but sounds useful. The NYS Department of Labor phone system is definitely a nightmare when you actually need help.

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just fyi the whole unemployment system in this state is a mess, they take your money all year then make it impossible to actually get benefits when you need them. don't expect much if you ever have to file a claim

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Been there friend. What really helped me was treating job searching like a full time job itself. Set schedule, track everything (helps with your weekly NYS Department of Labor reporting anyway), take breaks so you don't burn out. Also don't neglect your mental health during this time - unemployment can really mess with your head even when you're getting benefits.

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You're right about the mental health aspect. Some days I feel completely worthless even though I know it's not really my fault.

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The system is rigged anyway. I've been jumping through hoops for NYS Department of Labor for months, doing their stupid job search requirements, and still nothing. Companies ghost you after interviews, the whole thing is a joke. At least the unemployment benefits keep coming but it's not enough to live on.

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I understand the frustration but staying positive and persistent is important. The job market is challenging but people do find work eventually.

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This whole economic situation is insane!!! Three of my friends got laid off this month and my company is talking about 'restructuring' which we all know means more layoffs coming. The system wasn't built to handle this many people losing jobs at once. I'm dreading having to deal with NYS Department of Labor bureaucracy if I get cut.

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I had major issues trying to reach NYS Department of Labor agents when I needed help with my adjudication. Kept getting busy signals and when I did get through, got transferred around forever. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process so much easier.

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Wait, I'm confused about something. If businesses are failing because of the recession phase, does that affect whether I can get unemployment? Like if my employer goes completely bankrupt, will NYS Department of Labor still pay benefits? I'm worried they'll say it's not the employer's fault or something weird like that.

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Business closure due to economic conditions absolutely qualifies for unemployment benefits. The reason for the layoff doesn't matter as long as it wasn't for misconduct on your part. NYS Department of Labor benefits come from a state fund, not directly from your employer, so bankruptcies don't affect your eligibility.

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Don't forget she also needs to file her weekly claims every week even if she hasn't found work yet. Missing those weekly certifications can mess up your benefits big time. I learned that the hard way when I forgot to file one week and had to call NYS Department of Labor to fix it.

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Good point! How long did it take to get that sorted out when you called?

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Honestly it was a nightmare trying to get through on the phone. Took me like 2 weeks of trying before I could talk to someone. If she runs into phone issues, I recently heard about this service called Claimyr (claimyr.com) that helps you get through to NYS Department of Labor agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if the phone lines are still crazy busy.

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Also make sure she applies ASAP because there's a waiting week and benefits don't start immediately. The sooner she gets her claim in, the sooner she can start receiving payments if she's eligible.

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I was on unemployment during the 2020 recession and let me tell you, trying to get through to NYS Department of Labor was IMPOSSIBLE back then. Millions of people filing at once completely overwhelmed their phone system. If you ever need to reach them during normal times, I had success using a service called Claimyr (claimyr.com) that helps you get through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Way better than sitting on hold for hours.

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That's really helpful! I haven't had issues yet but good to know there are options if I need to talk to someone about my claim status.

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The whole unemployment system is a joke if you ask me. 'Automatic stabilizer' - more like automatically making people jump through hoops to get benefits they paid into! I've been fighting with NYS Department of Labor for weeks over my adjudication and there's nothing automatic about getting help when you need it.

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Sorry you're having troubles with adjudication - that's definitely frustrating. The automatic stabilizer thing is more about the economic theory of how the overall system works rather than individual claim processing unfortunately.

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