IRS

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  • Connect you to a human agent at the IRS
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  • Call the correct department
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  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mateo Warren

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Something else to check - make sure your bank account info was entered correctly when you filed. My sister had a delay because she transposed two digits in her account number. The IRS tried to deposit the refund, it bounced back, and then they had to mail her a paper check which took another 3-4 weeks. Double check that your direct deposit info was entered correctly!

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Kaylee Cook

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I just double-checked all my banking info and everything looks correct. My boss was super careful when entering everything. Is there any way to confirm with the IRS that they have the right account number on file?

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Mateo Warren

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Unfortunately, you can't verify the exact account details the IRS has on file through the Where's My Refund tool. The best way to confirm would be to speak with an IRS representative directly, which goes back to the challenge of reaching someone. If your return was e-filed through H&R Block, you could also contact them to verify what banking information was submitted with your return. They should have records of exactly what was sent to the IRS.

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Sofia Price

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One thing nobody mentioned - if you file with EITC and a dependent, the IRS sometimes requires additional documentation. Check your mail regularly! They might have sent you a letter requesting more info to verify your eligibility. It happened to me last year and my refund was on hold until I responded.

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This is so true. The IRS sent me a letter asking for proof my kid lived with me, and it got lost in a pile of junk mail. I never responded and my refund was delayed for MONTHS.

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Another important thing to know: if you did a direct rollover (where the money went straight from one institution to another), you won't owe any taxes on that money. If you did an indirect rollover (where you received a check), make sure you deposited it within 60 days or you could face taxes and penalties. The 5498 form is basically just documentation of the rollover transaction - Box 2 shows your rollover contributions. You don't need to enter this info on your tax return if it was a direct rollover. If you get confused when using tax software, there's usually a section specifically about rollovers where you can indicate this was a rollover, not a contribution.

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Thank you - that's helpful! It was definitely a direct rollover, so I never actually touched the money. I was mainly confused because TurboTax kept asking me about IRA contributions and I wasn't sure if the rollover counted as one. Sounds like I don't need to enter anything about the rollover when filing?

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You're welcome! Since it was a direct rollover, you generally don't need to report it on your tax return at all. Most tax software will ask if you made any "contributions" to an IRA, but a rollover isn't considered a contribution in the tax sense. The only exception would be if your 1099-R (which you should have received from Principal showing the distribution) has a distribution code that doesn't clearly indicate it was a rollover. In that case, you might need to clarify in your tax software that it was indeed a qualified rollover. But in most direct rollover cases, everything is properly coded and you don't need to take any action.

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Quick note - make sure you're checking your 1099-R forms too, not just the 5498s. The 1099-R shows the distribution from your old 401k, while the 5498 shows the receipt into your new IRA. Both forms should have codes indicating this was a rollover (usually code G on the 1099-R). If everything was done correctly, the taxable amount on your 1099-R should be zero. Double check that to make sure you don't accidentally pay taxes on money that should remain tax-deferred!

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This is so important! I messed this up last year and accidentally reported my rollover as income. Had to file an amended return after realizing the mistake. Check that code box on the 1099-R carefully!

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Hazel Garcia

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Whatever you do, DO NOT ignore this. I made that mistake and ended up with a levy on my paycheck where they took 25% of every check for months. Super embarrassing having to explain to my employer too. Call the IRS and your state tax agency immediately. Be honest that you want to resolve this but need a payment plan. In my experience, they actually become quite reasonable once you're actively trying to resolve things.

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Laila Fury

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Did you need to provide any financial documentation to get on a payment plan? I'm worried they'll want to see all my expenses and bank statements.

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Hazel Garcia

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For my situation (owed about $7k), I didn't need to provide detailed financial documentation. They just asked about my general monthly income and expenses over the phone. If you request a larger monthly payment amount than they initially suggest, they're less likely to request detailed financial info. For larger tax debts (over $10k I think), they might ask for more detailed financial information using Form 433-F. But even then, it's not as invasive as people fear.

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I went through this last year. Quick tip: when you call the IRS, specifically ask about "first-time penalty abatement" if you haven't had tax issues before. They removed about $700 in penalties for me, but they WON'T offer this unless you specifically ask for it by name.

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Simon White

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That's a great tip! Does it work for state taxes too? My levy was from the state department of revenue.

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Omar Hassan

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Has anyone checked with the school's financial aid office? Sometimes they can explain exactly what the Box 6 adjustment is for. My son had this issue and when we called the university they told us it was because a grant that was awarded late in the year was actually meant for the previous academic period, so they had to adjust the reporting.

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Great point! I actually did this for my daughter and they were super helpful. They printed out a detailed breakdown of all her financial aid by semester and explained exactly why they had to make the adjustment. Saved me a lot of guesswork.

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Omar Hassan

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That's good to hear! Financial aid offices deal with these forms all the time, so they're usually pretty good at explaining what each box means. One thing I learned is that different schools handle these adjustments differently, so it's always worth checking with your specific school. Sometimes they can even provide documentation that explains the adjustment, which is helpful if you need to file an amended return or if you get questions from the IRS later.

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Diego Vargas

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Friendly reminder that the deadline for filing amended returns is generally within 3 years from the date you filed your original tax return. So if this Box 6 adjustment relates to a 2022 form and you filed in April 2023, you have until April 2026 to file an amended return. Don't panic about rushing to fix it immediately if you need time to figure out the correct approach!

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Thanks for mentioning this! We filed last year's return in February, so it sounds like we have plenty of time to figure this out. Would you recommend filing the amendment before working on this year's taxes, or should we finish this year's taxes first and then go back to amend last year's?

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Diego Vargas

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I'd generally recommend completing your current year's taxes first, then circling back to the amendment. This way you have a clear picture of your current situation before making changes to past returns. Just make sure to keep good notes about what you need to amend while it's fresh in your mind. Write down the exact adjustment needed and set a reminder to come back to it after tax season. Many people intend to file amendments but forget about it once the immediate tax deadline passes.

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The difference might be due to certain pre-tax deductions that don't count toward Social Security but do count for Medicare and federal income tax. Common examples include: 1. Health insurance premiums 2. Flexible spending accounts (FSA) 3. Some retirement contributions 4. Transportation benefit programs Check your final pay stub from 2018 and see if you had any significant pre-tax deductions that might explain the difference. Also, did you work for a school system or government agency? Some government employees have different Social Security withholding rules.

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I did have a pretty expensive health insurance plan that was coming out pre-tax, plus I was maxing out my 401k that year. Could those really account for almost $95k difference between box 1/5 and box 3 though? That seems like a massive gap!

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Health insurance premiums and 401(k) contributions typically reduce your Social Security wages, but $95k is an unusually large difference. Even if you maxed out your 401(k) at the 2018 limit ($18,500 plus any catch-up contributions if you were over 50), and had expensive health insurance (let's say $15,000-20,000 for a premium family plan), that would still only account for maybe $40,000 of the difference. If there's still a $55,000 gap unaccounted for, it's likely there was a reporting error. Another possibility is if you had some deferred compensation or special bonus arrangement that was treated differently for Social Security purposes. Either way, I would definitely contact your former employer for clarification.

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Emma Davis

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I just realized my 2024 W-2 has a similar issue! Box 1 and 5 are both $87,430 but box 3 is only $52,189. I never would have noticed this if not for your post. Now I'm wondering if I'm paying the right amount of Social Security tax...

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Check if you contribute to a 457(b) plan. Those reduce your Social Security wages but not your Medicare wages. My wife works for the state and has this exact situation - big difference between box 3 and boxes 1/5 because of her 457(b) contributions and healthcare FSA.

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