This is such a helpful thread! I'm bookmarking this for future reference. The name mismatch issue seems to be way more common than EDD lets on. For anyone else reading this who might be stuck - it sounds like the key takeaways are: 1) Try entering your info exactly as it appears on official docs, including removing special characters, 2) Make sure you're on the registration page not login page, 3) If all else fails, you really do need to call and ask specifically for "UI Online Technical Support." The Claimyr service seems like a legit option too if you're willing to pay to avoid the phone nightmare. Thanks Matthew for following up with the resolution - that kind of follow-through helps the whole community!

Just wanted to add another data point here - I had this exact same issue last week and it turned out to be related to how my address was entered in the system. The EDD rep I finally reached told me that sometimes the address verification can also cause the "no match found" error even when your name and SSN are correct. In my case, they had my apartment number in a different field than expected. For anyone still struggling with this, when you do get through to a rep, ask them to verify ALL the information in your file - name, DOB, SSN, AND address. Don't assume it's just a name issue. The whole system is way more finicky than it should be. Also seconding the recommendation for asking specifically for "UI Online Technical Support" - regular claims reps couldn't help me but the tech support team knew exactly what to look for.

This is such a common issue and it's ridiculous that EDD makes it so confusing! I went through the exact same thing a few months ago - got my Money Network card, activated it, and then waited weeks wondering where my payments were. Turns out they were still going to my old bank account the whole time because I didn't know I had to manually change the payment preference in UI Online. For anyone else reading this thread who might be dealing with the same problem: definitely check your old bank account first before panicking. Then log into UI Online, go to "Payment Preferences" and make sure you select "Debit Card" instead of "Direct Deposit." It's not automatic at all, which is super misleading. The whole system really needs better communication - they should include clear instructions with the card or at least send an email explaining the next steps. So many people get stuck in this exact situation!

This exact thing happened to my neighbor last year! She was so stressed thinking EDD had stopped her payments completely. Turns out she needed to call both EDD AND Money Network to make sure everything was linked properly on both ends. Sometimes there's a disconnect between the two systems even after you change your payment preference in UI Online. If your payments are still going to your old account after you switch the preference, try calling Money Network first (way easier to get through than EDD) and ask them to verify that your SSN and claim info is properly linked to your card. They can usually tell you if there's a technical issue preventing the payments from routing correctly. Also heads up - even after you properly switch everything over, it can take 1-2 certification cycles for the change to fully take effect. The system is just painfully slow with updates!

So glad to see this got resolved! The overdraft protection issue is definitely something more people should know about - it's such a random thing that causes these transfer problems. I had a similar nightmare with Money Network last year but with a different bank. For anyone else dealing with this, another tip is to make sure your bank account doesn't have any "enhanced security" features enabled that might block electronic transfers. Some banks automatically enable these after suspicious activity. Also, if you're switching to direct deposit like QuantumQuester mentioned, just be aware that it can take up to 3 weeks for the first direct deposit to hit your account, so don't close out the Money Network card until you see that first payment come through!

This thread is so helpful - I'm bookmarking it for future reference! I've been dealing with EDD payment issues on and off for months and never realized there were so many little technical things that could cause transfer problems. The overdraft protection thing is especially surprising - you'd think the systems would be compatible by now. One thing I'd add is that if you do end up having to use the ATM withdrawal method like Mei Chen mentioned, try to find a MoneyPass network ATM to avoid extra fees. There's a locator on the Money Network website. Also, for anyone switching to direct deposit, make sure your bank account has been open for at least 90 days first - I tried to switch to a newer account and it got rejected. Had to wait until the 90-day mark before EDD would accept it.

I'm new to this community but wanted to share what I learned when I went through a similar situation last year. The key thing that helped my case was getting a statement from my doctor that specifically explained why the denied accommodations were medically necessary and how the lack of those accommodations made it impossible for me to perform my job duties. When you file, be very specific about the timeline - that you requested accommodations first, they were denied, and only then did you become unable to work. EDD really focuses on whether you made reasonable efforts to preserve your employment before leaving. Also, if your employer contests your claim (which they probably will), don't get discouraged. Many employers automatically contest to try to avoid paying higher unemployment taxes. The appeals process exists for exactly these kinds of situations where the initial decision might not capture the full picture. One practical tip: when you're looking for new jobs for your work search requirement, apply to positions where you know the employer can provide the accommodations you need. This shows EDD you're genuinely available for suitable work. Good luck!

I went through something very similar about 8 months ago and wanted to share what worked for me. My employer denied my accommodation request for flexible scheduling due to my autoimmune condition, and I had to stop working when my health deteriorated without the accommodations. The most important thing I learned is to be completely honest about the sequence of events when you file. Don't try to make it sound like you were "fired" if you actually stopped showing up first - EDD will figure this out anyway when they interview your employer. I was upfront that I requested accommodations, they were denied, I couldn't continue working without them, so I stopped attending. They classified it as "good cause" separation. A few practical tips that helped my case: - Get a detailed letter from your doctor explaining how your condition requires the specific accommodations you requested - If possible, get something in writing from your employer about the denial (even if it's just an email follow-up saying "As discussed in our meeting, my accommodation request was denied") - Keep records of any other employees who received similar accommodations - shows yours weren't unreasonable My claim was approved after the initial eligibility interview, though I know that's not always the case. The EDD representative told me that having clear documentation of my accommodation request and medical need made the difference. Don't give up if you get an initial denial - the appeals process is there for exactly these situations. You've got a legitimate case here!

Just want to add my experience for anyone else waiting - I got my card 9 days after certification, so your 8-day timeline is pretty typical! The Money Network setup was super easy once I got the card, and being able to transfer funds directly to my bank account was a game changer. For your eligibility interview, I had one too and it was honestly no big deal. They just verified my job details and separation reason. Since you were laid off (not fired for cause or quit), you're in good shape. Just have your termination paperwork handy and you'll be fine. The interviewer was professional and the whole thing took maybe 15 minutes max. Don't stress too much about it!

Really appreciate you posting this timeline! I just applied last week and have been obsessively checking the mail every day wondering when my card might show up. Knowing that 8 days after certification is pretty normal helps me relax a bit. About the eligibility interview - I haven't gotten one scheduled yet but now I know to expect it might happen. It sounds like as long as you have your layoff documentation ready you should be good to go. The fact that multiple people here had quick, straightforward interviews for similar situations is really reassuring. One question - when you certified, did your payments show as "paid" in your UI Online account before the card arrived, or did it stay pending until you got the physical card?