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This entire thread has been a goldmine of information! I'm bookmarking this for when I'm ready to tackle my own Mohela closure. One thing I haven't seen mentioned yet - what happens if you're in an income-driven repayment plan? Do you need to do anything special or different when closing the account? I'm currently on IBR and wondering if that affects the process at all. Also, for those who mentioned getting everything in writing, did you request email confirmations or actual physical mail? I feel like having a digital paper trail might be easier to keep track of, but I'm not sure if that's sufficient for something this important. Thanks to everyone who's shared their experiences - you're all lifesavers! 🙌
Great question about income-driven repayment plans! I was on PAYE when I closed my account and it didn't really complicate things - you're basically just paying off the remaining balance regardless of what repayment plan you were on. The payoff amount is what it is, whether you were on IBR, PAYE, or standard repayment. As for documentation, I went with both email AND requesting physical mail to be extra safe. Email is definitely more convenient and you get it faster, but having that physical letter felt more official to me, especially for something as important as loan closure. I figured better safe than sorry! The whole process was way less scary than I thought it would be after reading threads like this. You're smart to plan ahead! 📧📮
This thread is amazing! I've been putting off dealing with my Mohela account for months because I had no idea where to start. Reading through everyone's step-by-step experiences makes me realize it's totally doable if you're prepared. I'm definitely going to follow the advice about getting the payoff statement first, asking for that zero balance letter, and making sure to get everything documented in writing. The tip about using that claimyr service to avoid hold times is genius too - my time is definitely worth $20 to skip sitting on hold for hours! Thanks everyone for sharing your real experiences, both the successes and the mistakes. This is exactly the kind of practical advice you can't get from official websites. Feeling much more confident about tackling this now! 💪
I just wanted to add from my recent experience - if you're planning to withdraw cash from ATMs, bring a backup plan! I went to three different "fee-free" ATMs last week and two of them were out of order or had daily limits lower than expected. The Money Network app isn't always updated in real-time about ATM status. Also, some ATMs (especially at grocery stores) will ask if you want to check your balance first - say NO unless you really need to, because some charge a fee just for balance inquiries even if withdrawals are free. For bank transfers, one thing I learned is that Credit Unions often take an extra day compared to big banks. My transfer to a local credit union took 4 business days while my friend's transfer to Chase only took 2 days. Good luck with your landlord situation - getting that first payment is such a relief after all the waiting!
This is such good advice about having a backup plan! I hadn't thought about ATMs being out of order or having different limits. I'm definitely going to check a few locations before settling on one, and I'll avoid the balance inquiry fees - thanks for that tip! It's crazy how many little things you have to watch out for just to access your own money. Really appreciate everyone sharing their experiences here, it's making this whole process way less stressful knowing what to expect.
I've been dealing with EDD card transfers for months now and wanted to share a few additional tips that might help: For immediate cash needs, definitely use the ATM route as others suggested. But here's something I learned - if you need more than $1000 and can't wait multiple days, you can sometimes do an "over the counter" withdrawal at banks that are part of the Money Network. I was able to get $2500 at once at a Wells Fargo branch by showing ID and my EDD card, though they charged a $5 fee. For bank transfers, the timing really varies by bank. My transfers to Capital One consistently take exactly 2 business days, but when I tried sending money to my mom's Navy Federal account it took 4 days. One thing that helped me avoid future headaches - I keep a small amount on the card (like $50) and transfer the rest. That way if there are any issues with my direct deposit or I need emergency cash, I still have the card as backup. Since you mentioned your landlord is impatient, you might also ask if they accept Zelle or Venmo - once you get the money in your bank account, those transfer instantly and might be more convenient than cash. The whole system is frustrating but you'll get through it! At least the hardest part of actually getting approved is done.
I just went through this exact same process in February after getting laid off from my tech job! Your husband will automatically receive a new Money Network card, but here's the key timeline: it only ships AFTER his first certification is processed and shows "PAID" status (not just pending). Since he certifies this Sunday, expect the payment to take 1-3 business days to process, then the card arrives 7-10 business days after that - so roughly 2 weeks total from certification. Critical steps: 1) Verify your current address in UI Online TODAY before Sunday's certification - wrong addresses cause most delays, 2) Watch for a super plain white envelope that honestly looks like junk mail - tiny "Money Network" return address is the only identifier, 3) Set up text alerts in UI Online under Contact Preferences so you know immediately when payment status changes. Also, once the card arrives, definitely set up the online account at moneynetwork.com/edd right away. You can transfer funds to your bank account for FREE (huge improvement over those old BofA cards with their ridiculous fees). The whole Money Network system is actually way better than the old setup - just requires patience for that initial card delivery!
This is such great advice, thank you! I'm a newcomer here and dealing with the exact same situation. Just got approved after being laid off from my restaurant job and I was so confused about the card situation. Your timeline breakdown is really helpful - 2 weeks total from certification makes sense. I'm definitely going to check my address right now and set up those text alerts. One quick question - when you set up the Money Network online account, did you need any special codes or just the card number and your personal info? Want to be prepared when the card finally arrives!
I'm new to this community but dealing with the exact same situation! Just got approved for unemployment after being laid off from my retail job last week. Reading through all these responses has been incredibly helpful - I had no idea about the timing being tied to the first certification payment status or how plain the envelope looks. One thing I wanted to add that I learned from my cousin who went through this last year: she said to also check your spam/junk mail folder for any EDD emails during this process, especially if your certification gets stuck in pending. Apparently some of the automated notifications can end up there, and you don't want to miss anything important about payment holds or required interviews. Thanks to everyone sharing their experiences here - this thread is a goldmine of practical info that you just can't find on the official EDD website!
Sofia, como alguien que acaba de pasar por esta experiencia hace apenas un mes, quiero compartir contigo lo que finalmente me funcionó después de semanas de frustración: **Mi estrategia exitosa:** • Llamaba al 1-800-300-5616 exactamente a las 8:00 AM usando un teléfono fijo (mejor conexión) • Secuencia rápida: 1-2-1, luego esperaba 5 segundos completos antes de hacer cualquier otra cosa • Si no pasaba, colgaba inmediatamente y remarcaba - hice esto 73 veces en un día hasta que finalmente pasé • Tenía TODOS mis documentos organizados: SSN, número de claim, fechas exactas, correspondencia previa **Lo que realmente cambió todo:** Contacté a mi asambleísta estatal el mismo día que empecé a llamar (no esperé semanas como pensé que debía hacer). Llené el formulario en su página web con detalles específicos sobre mi situación financiera. Me contactaron en 48 horas y resolvieron mi caso directamente con EDD. **Tip crucial:** Cuando finalmente hablé con alguien, pedí hablar con un representante "Tier 2" y el nombre completo + número de referencia. Esto me ahorró tiempo en futuras comunicaciones. Sofia, sé que se siente imposible ahora mismo, pero mira todos estos comentarios - cada persona aquí ha estado exactamente donde tú estás y hemos salido adelante. Con persistencia y las estrategias correctas que todos hemos compartido, tu situación SISE va a resolver. ¡No te rindas y por favor mantennos al tanto de tu progreso! Esta comunidad está contigo al 100%. 💪❤️
Sofia, siento mucho tu frustración - pasé por exactamente lo mismo hace unos meses y sé lo desesperante que es cuando necesitas resolver tu reclamo y simplemente no puedes comunicarte con nadie. Después de leer todos los consejos excelentes que han compartido aquí, quiero agregar algo que me funcionó muy bien: **Mi rutina diaria que finalmente dio resultado:** • 7:55 AM: Preparar todos los documentos (SSN, número de claim, fechas importantes) • 8:00 AM sharp: Llamar al 1-800-300-5616, secuencia 1-2-1 súper rápida • Si no pasa, colgar inmediatamente y remarcar - hice esto hasta 60 veces seguidas • 10:30 AM: Cambiar al número técnico 1-833-978-2511 si no tuve suerte • 1:00 PM: Segunda ronda de llamadas al número principal **Lo que realmente me ayudó:** Contacté a mi asambleísta estatal por su página web el mismo día que empecé a llamar. Incluí capturas de pantalla de mis intentos fallidos y detalles específicos sobre mi situación financiera. Me respondieron en 3 días y lograron resolver mi caso directamente con EDD. **Consejo importante:** Mantén un registro de cada llamada (fecha, hora, duración) en un documento. Esto me sirvió mucho cuando finalmente hablé con alguien. Sofia, mira todos estos comentarios - tienes literalmente una comunidad entera de personas que hemos estado en tu lugar exacto y TODOS salimos adelante. Tu situación se va a resolver con persistencia y la estrategia correcta. ¡Ánimo y por favor mantennos al tanto de tu progreso! Estamos todos contigo en esto. 💪
AstroExplorer
I'm new to this community and just wanted to say how incredibly helpful this entire thread has been! I'm actually dealing with a very similar situation right now - made the same mistake on my certification where I reported no work when I actually did work a few days that week. I've been absolutely terrified about potential fraud accusations, but reading everyone's experiences here has been such a huge relief. It's amazing to see how many people have gone through this exact same scenario and had it resolved smoothly by simply calling EDD and being honest about the mistake. The consistent advice about calling at 8 AM sharp (especially Tuesday/Wednesday mornings) and having your exact work dates and earnings ready seems to be the key to success. What really stands out to me is how every single person who shared their experience mentioned that the EDD reps were understanding and said "this happens all the time with new claimants." That really helps put this mistake in perspective - it's not some rare, serious error, but rather a common confusion with how benefit weeks work. I'm going to follow everyone's advice and keep trying those early morning calls with my documentation ready. Thank you to everyone who took the time to share their experiences - you've turned what felt like a disaster into something completely manageable!
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Sara Unger
•Welcome to the community, AstroExplorer! I'm so glad this thread has been helpful for you too - it's amazing how many of us have made this exact same mistake. When I first realized what I'd done, I thought I was the only person dumb enough to mess up something so basic, but clearly the EDD system is just genuinely confusing for newcomers! Reading everyone's experiences here has been such a game-changer for my stress levels. The fact that literally every person who shared their story had the same positive outcome really shows this is a routine fix rather than some major crisis. I especially love how multiple people mentioned the EDD reps actually thanking them for being proactive about fixing it. I've been doing the 8 AM calling strategy for about a week now but haven't gotten through yet. Based on all the success stories here, I'm going to focus specifically on Tuesday and Wednesday mornings. Having my May 6-9 work dates and exact earnings documented and ready to go. It's so reassuring to know there's a whole community of people who've navigated this successfully. We've definitely got this! Good luck with your calls - hopefully we'll both have positive updates to share soon. This community is truly a lifesaver during EDD stress!
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Javier Cruz
I just want to echo what everyone else has been saying - you're in such a good position to fix this since you caught it before any payment went out! I went through almost the identical situation about 4 months ago and was absolutely panicking about fraud accusations. Here's what worked for me: - Called at exactly 8:00 AM on a Thursday morning (I know most people say Tuesday/Wednesday, but Thursday worked for me!) - Got through after about 25 minutes on hold - The EDD rep was incredibly patient and understanding - she said certification mistakes are one of the most common calls they get from new claimants - Had my exact work dates and gross earnings ready, which made the whole process super smooth - She updated my certification immediately and put notes in my file that I self-reported before payment The whole call took about 15 minutes and there were zero penalties or complications afterward. My claim processed normally once the correction was made. Your "pending for review" status is actually working perfectly - it means the system flagged the wage discrepancy before issuing payment, which is exactly what should happen. Once you get through and make the correction, everything should align properly. Don't let the stress get to you - the EDD reps genuinely appreciate when people are proactive about fixing honest mistakes rather than letting them slide. Keep trying those morning calls and you'll get this resolved soon!
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