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Here's a comprehensive guide for your Paid Family Leave follow-up call: ⢠Have your claim number ready ⢠Know your last day worked and first day of leave ⢠Have your expected return-to-work date on hand ⢠Keep your doctor's contact information nearby ⢠Be prepared to explain any changes in your situation ⢠Have a pen and paper ready to take notes ⢠Stay calm and polite, even if the process is frustrating ⢠Ask for a reference number or confirmation of the call ⢠If possible, try to get the name of the representative you speak with Remember, these calls can take a while, so make sure you're in a quiet place with good phone reception. Good luck!
Wow, this is super helpful! Thanks for taking the time to write all this out. I feel way more prepared now š
Solid advice right here š Wish I had this list when I made my call!
Anyone know if theres a way to check the status of ur claim online? Seems like that would save everyone a lot of time and headaches
There is! Go to the EDD website and look for the 'Customer Account' section. You can check your claim status there.
Oh sweet, thanks! Cant believe I missed that š¤¦āāļø
Pro tip: if you're having trouble getting through on the phone, try reaching out on Twitter. Sometimes their social media team can help or at least escalate your issue.
This actually worked for me! Got a DM from them within an hour. Thanks for the tip!
Anyone else notice that the hold music is like, the most depressing thing ever? Like, we're already stressed about money and then they hit us with that sad saxophone š·š¢
LOL for real tho. I swear I hear it in my nightmares now š
Maybe its a psycological trick to make us hang up š¤
Has anyone tried faxing their documents? I know it sounds old school, but I've heard it can be faster than mail or email sometimes.
Guys, I think there might be a glitch in their system. I've heard from multiple people that claims filed in the last month are getting stuck. Might be worth mentioning if you get through to someone.
Have you checked their website? Sometimes they have forms for extension requests that you can submit online. Might be worth a shot!
unpopular opinion: maybe we should all just show up at their office enmasse. bet theyd fix the system real quick if they had to deal with us face to face š¤
Lol imagine the chaos š But for real, that might actually work...
James Martinez
Have you checked if there were any changes to the PFL program recently? Sometimes they update rules and it messes up ongoing claims.
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Olivia Harris
guys. i literaly just got off the phone with PFL. they said there's a huge backlog due to a system upgrade. might explain the delays everyone's experiencing
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Andre Laurent
ā¢Oh wow, thanks for the info! Did they give any timeline on when it might be resolved?
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Olivia Harris
ā¢they were pretty vague tbh. just said to keep checking ur account and be patient š
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