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Pro tip: keep detailed records of all your calls, emails, and submissions. It's saved my butt more than once when dealing with PFL claims. Also, don't be afraid to escalate to a supervisor if you're not getting anywhere with the first person you talk to.
Anyone know if the rules have changed recently? I applied last year and it seems like the process might be different now
Have you checked if theres any updates or letters from EDD in your online account? Sometimes they send important info there and don't bother calling.
NebulaNova
Have you tried reaching out on social media? Sometimes tweeting at them or messaging on FB can get a response.
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Mateo Hernandez
•lol good luck. their social media is a ghost town 👻
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Aisha Khan
idk if this helps, but I had a similar issue and it turned out they needed some additional medical info from my doctor. Might be worth checking if there's any paperwork they're waiting on?
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Natasha Kuznetsova
•Oh that's a good point! I'll double check all my docs. Thanks for the tip!
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