I'm dealing with the exact same situation right now - my PFL claim has been stuck on "Pending Process" for about 5 weeks now. It's so nerve-wracking when you're relying on that income and just get radio silence from them. From reading through all these responses, it sounds like the key things to check are: 1) calling early morning repeatedly until you get through, 2) verifying with HR that your employer submitted their portion correctly, and 3) double-checking that all your documentation was complete. I'm going to start making those 8 AM calls tomorrow and also reach out to my HR department. Thanks everyone for all the helpful advice - it's reassuring to know I'm not alone in this frustrating process!

I'm in a similar boat - submitted my PFL claim about 6 weeks ago and it's been stuck on "Pending Process" this whole time. The lack of communication is honestly the most frustrating part. I've tried calling multiple times but can never get through. Reading through everyone's experiences here, it sounds like the early morning calling strategy is really the way to go. I'm also going to check with my HR department like others suggested - didn't even think about potential issues on the employer side. @Jacinda Yu have you had any luck reaching out to your HR yet? It might be worth trying before doing the paid calling service thing. The waiting game is brutal but at least we're not alone in this mess!

As someone who just went through this exact same nightmare 3 months ago, I feel your pain! The SDI to PFL transition is absolutely broken. What worked for me was having my husband call EDD every morning at exactly 8:00 AM when they open - apparently that's when you have the best chance of getting through before the lines get completely jammed. Also, when you do get someone on the phone, ask them to put notes in your file about what they're doing to fix it. I had to call back twice because the first person said they fixed it but nothing actually happened. The second rep could see the notes and knew exactly what still needed to be done. Keep all your documentation handy when you call - they'll want your SDI claim number, your baby's birth certificate info, and the exact dates your disability ended. Having everything ready speeds up the process once you finally get through. Hang in there - you WILL get this resolved and they will backpay you for everything you're owed!

This whole thread is incredibly helpful! I'm dealing with the exact same issue right now - applied for PFL after my SDI ended and got hit with the "open SDI claim" denial. Been waiting on my appeal for 6 weeks with no word. Reading through everyone's experiences, it sounds like the key things are: 1) making sure there's no date gap between SDI ending and PFL starting, 2) confirming your doctor submitted the final SDI paperwork properly, and 3) actually getting through to EDD to have them manually close the SDI claim. I'm going to try the 8 AM calling strategy and also look into that Claimyr service. At this point I'm willing to try anything to get this resolved - my maternity leave is almost over and I still haven't received a single PFL payment. It's honestly criminal how broken this system is, especially when new parents are already dealing with so much stress and financial pressure. Thank you to everyone who shared their experiences and solutions!

Great news! Just to add some helpful information for anyone else reading this thread: When returning to work after disability but before using PFL, make sure to: 1. Get an official end date for your disability claim (when you were cleared to return to work) 2. File your DE2508 for PFL separately, clearly indicating your intended PFL dates 3. Keep documentation from both your employer and doctor about your leave dates 4. If using PFL intermittently throughout the year, maintain a detailed calendar of those dates The 12-month eligibility period for baby bonding PFL starts from the baby's birth date, not from when disability ends, which gives families flexibility in how they use these benefits.

This is such a common issue unfortunately! I went through something similar when my employer's HR department messed up my FMLA paperwork timing. One thing that really helped me was keeping a detailed timeline of all the dates - when the baby was born, when I should have started each benefit period, when the doctor errors happened, etc. EDD representatives seem to be more helpful when you can give them exact dates and reference numbers. Also, if your daughter does return to work before everything is sorted out, make sure she gets written confirmation from her employer about her exact return date. This documentation becomes important if there are any questions later about benefit eligibility periods. The system is frustrating but it sounds like you're on the right track now! Fingers crossed the disability payments come through quickly once they process the corrected paperwork.

have you checked your spam folder? sometimes confirmation emails end up there. also, make sure your using the correct email address. i made that mistake once and spent days trying to figure out why i wasnt getting any updates lol

Another thing to check - make sure the file name doesn't have any special characters or spaces. I had issues uploading a document called "Medical Records - January 2024.pdf" but when I renamed it to "MedicalRecords_Jan2024.pdf" it worked fine. The system can be picky about file naming conventions. Also, try uploading during off-peak hours (like early morning or late evening) when their servers aren't as busy - sometimes that helps with the upload success rate.

Pro tip: if you can, go to an EDD office in person. I know it's a hassle, but I finally got everything sorted when I did that. Bring ALL your paperwork with you!

One thing that helped me was setting up email notifications in my EDD account if that's available. Also, I started keeping a simple log with dates and confirmation numbers for everything I submit. When I had to resubmit something, I referenced my log and could tell them exactly when I first sent it. Made the conversation way more productive! The key is being super organized from day one - I learned this lesson the hard way after my first claim got delayed for months 😅