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Guys, I'm telling you, writing to your local representative can actually help. I did it last month and they got EDD to sort out my issue within a week. Worth a shot!
I might try that. Thanks for the suggestion!
So glad to see you got it resolved, Omar! That "flag on your account" thing is such a common issue - it's like EDD has these hidden tripwires that nobody tells you about. For anyone else dealing with this, it's a good reminder that sometimes the problem isn't on your end at all. The system has all these weird glitches and account flags that can mess things up. Definitely document everything when you call so you have a record of what they tell you. Hope your benefits get back on track soon! 🙏
This is so helpful to know! I'm dealing with a similar issue right now and was starting to think I did something wrong. It's crazy that these "hidden flags" can just mess up your benefits without any notice. Did Omar mention what kind of flag it was or how it got there in the first place? I'm wondering if there's a way to check for these things proactively before they cause problems.
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I'm dealing with this exact same issue! My hyphenated last name is 26 characters and the online form just cuts it off completely. It's so frustrating that their system can't handle something as basic as longer names in 2025. I submitted my paper application a few days ago and have been worried about not having online access to track my claim. Reading through all these success stories gives me so much hope! It sounds like calling with my paper confirmation number and explaining the character limit issue is definitely the right approach. I'm planning to call first thing Monday morning at 8 AM with all my documents ready. Thank you everyone for sharing your experiences - this thread has been incredibly helpful and reassuring to know I'm not the only one dealing with this technical limitation!
@QuantumQuester I completely feel your pain with the 26-character hyphenated name issue! It's absolutely ridiculous that their system is this outdated. Your Monday morning 8 AM plan sounds perfect based on everyone's advice here. Having all your documents ready is smart - definitely have that paper confirmation number at the top of your list since that seems to be the key to getting the reps to locate your application quickly. It's honestly infuriating that we have to deal with these basic technical limitations, but this thread really shows that the manual account creation does work! Wishing you the best of luck with your call - you've got this! 💪
I'm going through this exact same situation right now! My legal name is 28 characters long and the online form just completely rejects it. I've been putting off calling EDD because I wasn't sure how to explain the problem, but reading everyone's experiences here has given me so much confidence. It's incredible how many of us are dealing with this same technical limitation - you'd think they would have fixed this by now! I'm definitely going to follow the advice here and call tomorrow morning at 8 AM sharp with my paper application confirmation number ready. The fact that so many people have successfully gotten their online accounts created manually gives me hope that this will actually work. Thank you all for sharing your stories and tips - this thread has been a lifesaver! I'll update everyone on how my call goes.
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Great point about the "able to work" vs "available for work" distinction! I hadn't thought about that nuance. Since I'm only cleared for 3-4 hours twice a week due to my back injury, I'm definitely not able to perform my regular full-time job duties yet. I'll make sure to emphasize this in any communications with EDD - that I'm working within strict medical limitations, not because I've recovered. Thanks for bringing this up, it's really important context that could prevent misunderstandings about my disability status.
Exactly! That distinction is crucial and often overlooked. I went through something similar when I was on SDI for a shoulder injury - I could do light desk work for a few hours but couldn't lift anything or do my regular warehouse job. EDD initially questioned why I was working if I was disabled, but once I explained (with documentation from my doctor) that I was working within strict medical restrictions while still being unable to perform my regular job duties, they understood. It's all about framing it correctly - you're not "recovered enough to work," you're "working within the limitations of your ongoing disability." Keep that medical documentation handy because it really helps clarify your situation if any questions come up during the claims process.
As someone who recently went through this exact process, I can't stress enough how important it is to be proactive with documentation. I was on SDI for a knee injury and started part-time work after 8 weeks. Here's what worked for me: 1) Get your doctor to fill out the DE 2525XX form BEFORE you start working - don't wait like I did, 2) When certifying, I actually wrote brief notes in the comments section explaining my limited work schedule (like "worked 4 hours within medical restrictions"), 3) I kept a simple spreadsheet tracking my work days, hours, and gross pay for each shift. The extra documentation saved me when EDD called to verify my work status 3 months later. They appreciated having everything clearly documented and my case went smoothly. Also, don't panic if your first certification takes longer to process - they often review partial work cases more carefully, but that's normal. You're doing the right thing by asking questions upfront!
This is such comprehensive advice, thank you! I love the idea of adding notes in the comments section when certifying - that's a detail I hadn't thought of but makes total sense to provide context. And starting that spreadsheet right away is brilliant. I'm definitely going to implement all of these suggestions. It sounds like being overly documented is way better than being under-documented when it comes to EDD. Did you find that the phone call from EDD was stressful, or was it pretty straightforward once you had everything organized?
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Just wanted to add one more tip that helped me when I was dealing with a similar situation - make sure to take screenshots or print copies of each certification you submit, especially the pages where you report your work days and wages. I learned this the hard way when EDD claimed they never received information I was sure I had submitted. Having those records saved me from a huge headache when they did an audit of my claim six months later. Also, if your employer pays you weekly vs. bi-weekly, make sure you understand which pay periods align with your EDD certification periods - they don't always match up perfectly and it can get confusing when reporting wages.
This is such great advice about keeping records! I hadn't even thought about the potential for audits down the line. I'll definitely start taking screenshots of every certification I submit. The point about pay periods not aligning with certification periods is really helpful too - my employer pays bi-weekly so I'll need to be extra careful about which wages to report in each period. Thank you for sharing what you learned from your experience!
I'm new here but dealing with a similar situation right now! I've been on SDI for a knee injury and my physical therapist wants me to start working 3 days a week next month. Reading through all these responses has been so helpful - I had no idea about the partial disability benefits option. One question I have is about timing - if my doctor clears me to start the reduced schedule mid-way through a certification period, do I report the work for just the days I actually worked in that period, or do I need to wait until the next certification period starts? Also, has anyone had experience with EDD questioning the medical necessity of the reduced schedule? I'm worried they might think I'm trying to game the system even though it's legitimately part of my recovery plan.
Welcome to the community! Great questions. For timing, you report work for the actual days you worked during that certification period, even if it's just a few days mid-period. Don't wait for the next period - accuracy means reporting what actually happened during each specific timeframe. As for EDD questioning the medical necessity, I haven't personally experienced that, but from what others have shared here, having proper documentation from your doctor on the DE 2501 form (like @Vera Visnjic mentioned earlier seems) to be key. Make sure your PT or doctor specifically notes that the 3-day schedule is medically necessary for your recovery. Keep detailed records of everything too - it sounds like that s'saved people from headaches later on. Good luck with your recovery!
Hi @Eli Wang! Welcome! I just went through something very similar with my back injury. For your timing question - definitely report the work for the actual days you worked in that certification period, even if it's mid-period. I made the mistake of waiting once and it caused confusion with my benefits calculation. Regarding EDD questioning the medical necessity, I haven't had that issue personally, but I think having your physical therapist document the 3-day schedule as part of your treatment plan is crucial. Maybe ask them to put it in writing that this gradual return is medically necessary for preventing re-injury? I've been keeping a detailed log of my work days and any symptoms/progress notes from my doctor visits, just in case EDD ever asks for more documentation. The fact that it's coming from your PT as part of your recovery should help show it's legitimate medical guidance, not trying to game the system. Good luck with your knee recovery!
Mateo Rodriguez
As someone who just went through this exact situation 6 months ago, I want to add a few practical tips that really helped me navigate the extension process. First, when you meet with your OB tomorrow, ask them to be as detailed as possible about your complications - don't let them just write "delayed healing." Have them specify exactly what type of healing issues you're having, how it compares to normal recovery, and how it's impacting your daily activities. Second, if you're dealing with anxiety or depression from the NICU situation (which is SO normal), consider asking for a referral to a perinatal mental health specialist. They understand the unique challenges of having babies in NICU and can provide very specific documentation about how this is affecting your recovery and ability to work. Finally, I'd suggest calling your doctor's office the day after your appointment to confirm they received your request and ask for a timeline on when they'll submit the paperwork. Sometimes these requests get buried on someone's desk, and you really can't afford delays with EDD's timing requirements. Your twins are going to do great - NICU babies are fighters! And you're being such a good advocate for your family by asking these questions and planning ahead. Hang in there! 💙
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Mason Kaczka
•This is such valuable advice, thank you! I really appreciate the specific tips about what to ask the doctor to include in their documentation. You're absolutely right that "delayed healing" is probably too vague - I'll make sure to have them be very specific about the infection issues and how it's affecting my daily functioning. The suggestion about following up the day after my appointment is brilliant - I definitely don't want this getting lost in paperwork shuffles when the timing is so critical. And I hadn't thought about asking for a referral to a perinatal mental health specialist, but that makes so much sense given what we're dealing with. It's so reassuring to hear from someone who successfully navigated this same situation recently. Thank you for the encouragement about the twins too - some days it's hard to stay positive when they look so tiny and fragile, but you're right that they're fighters. Really grateful for all the support and practical advice from everyone here! 💙
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StarStrider
As a newcomer to this community, I'm really grateful to have found this thread. I'm currently 26 weeks pregnant and on bedrest due to complications, so reading everyone's experiences is both eye-opening and a bit overwhelming. I wanted to ask - for those who have been through the SDI extension process, do you know if there's a limit to how many weeks of extension you can get? From what I'm reading, it sounds like people have gotten anywhere from 2-6 additional weeks, but I'm wondering if there's an official maximum that EDD will approve for pregnancy-related disability. Also, @Philip Cowan - I really hope your OB appointment went well and that you were able to get the documentation you need for your extension. Your situation with the twins in NICU sounds incredibly stressful, and it's clear you're doing everything you can to advocate for your family. Please keep us updated on how it goes! The advice everyone has shared here about being specific with medical documentation and following up promptly is so valuable. It's making me think I should start building a relationship with a perinatal mental health provider now, just in case I need that support later. This whole process seems so much more complex than I ever imagined.
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