


Ask the community...
I had this exact same E313 error last month and it drove me crazy! What finally worked for me was logging out completely, clearing all my browser data (not just cache but cookies, saved passwords, everything), then restarting my browser entirely before trying again. Also discovered that having multiple EDD tabs open can sometimes cause conflicts - make sure you only have one tab open when applying. If you're still stuck, try using an incognito/private browsing window. The system seems super finicky about stored data. Hope this helps and you get through soon! 🤞
This is super helpful advice! I never thought about multiple tabs causing conflicts - I definitely had several EDD pages open when I got the error. Going to try the full browser reset approach you mentioned. It's crazy how temperamental these government sites can be, but at least we're all figuring out workarounds together. Thanks for taking the time to share what worked for you! 🙏
I just went through this same E313 nightmare last week! What a pain. I tried everything - different browsers, clearing cache, the whole nine yards. What actually ended up working for me was filling out the application during off-peak hours (like 2-3 AM) when the servers aren't slammed. Also, make sure you're not using any VPN or proxy - apparently the EDD system flags those as suspicious. If you absolutely can't get the online form to work, the paper DE 2501 form is your best bet. Yeah it's old school and takes longer, but at least you know it'll actually get submitted! Don't let this stupid error code derail your application - you've got this! 💪
I'm currently on day 4 of waiting for my extension approval after my doctor submitted paperwork for my rotator cuff injury. This entire thread has been such a valuable resource - I had no idea so many people were dealing with the same anxiety-inducing waiting process! It's really helpful to see that 2-4 weeks seems to be the standard timeframe, even though I know it's going to feel like forever. I definitely had never heard of that medical provider line that doctors can use - that seems like crucial information that should be shared more widely. I'm going to call my orthopedic surgeon's office tomorrow to ask if they're familiar with it and can check on my status that way. Also bookmarking that Claimyr service for future reference if I need it. The financial stress while trying to focus on healing is really tough, but reading Jason's success story and seeing all the support and practical advice in this community makes me feel much less alone. Thanks to everyone for sharing their experiences and timelines - it's making this scary process feel much more manageable!
Day 4 is really early in the process - you're barely getting started! I'm also going through my first extension wait and this thread has been absolutely invaluable for understanding what to expect. It's amazing how many people are dealing with the exact same situation right now. That medical provider line tip has come up so many times in these comments - it really seems like the key to getting better information and potentially faster processing. Your orthopedic surgeon's office probably handles these extensions regularly, so they'll likely know exactly what that line is and how to use it effectively. The 2-4 week timeline is pretty consistent across most people's stories here, which gives me hope even though I know each day will feel endless when you're worried about finances on top of recovery. This community has been such a source of comfort and practical advice - it's reassuring to know we're all supporting each other through this stressful process!
I'm currently on day 14 of waiting for my extension after my doctor submitted paperwork for my fibromyalgia flare-up. This thread has been absolutely incredible - I had no idea so many people were going through this exact same stressful waiting period! Reading everyone's experiences has been both comforting and educational. I definitely didn't know about that medical provider line that doctors can call - that seems like such a game-changer that more people should be aware of. I'm going to contact my rheumatologist's office tomorrow to see if they can use that line to check on my status. It's reassuring to see that most people are getting approved within the 2-4 week timeframe, though I know each day feels like an eternity when you're dealing with chronic pain and financial stress. Also saving that Claimyr info as my backup plan if I hit the 4-week mark. Jason, thanks so much for coming back to update us on your resolution - it gives real hope to those of us still waiting! This community support makes such a difference when navigating this frustrating system.
Just went through this process myself last month! One thing I wish someone had told me earlier - if you're close to your current benefit end date, you can actually submit the extension request up to 30 days before it expires. Don't wait until the last minute like I did! Also, make sure to keep your doctor's original note for your records and only send copies to EDD. I learned this the hard way when they asked for additional documentation later. The whole process took about 2-3 weeks for me, so plan accordingly. Hope this helps and wishing you a smooth extension process! 🤞
This is such valuable advice! I had no idea you could submit 30 days early - that's a game changer. I'm definitely going to mark my calendar to submit well before my current benefits end. And keeping the original document makes so much sense, especially if they need additional info later. Thanks for sharing these practical tips from your experience! It really helps to hear from someone who just went through this process recently. 🙏
One thing I'd recommend is also getting a backup copy of your doctor's note in case EDD needs clarification on anything. I had to go back to my doctor's office twice because EDD wanted more specific details about my limitations. Also, if you're working with a specialist, make sure they're aware of EDD's requirements - sometimes general practitioners aren't as familiar with the specific language EDD prefers. The whole process can feel overwhelming but once you get all the paperwork sorted, it's usually pretty straightforward. Hang in there!
I had a somewhat similar situation but with paid family leave (PFL), not disability. I had an overpayment from UI and they did take 25% of each PFL payment. I wish I'd known about requesting a reduction because that really hurt my finances while I was caring for my mom. Make sure you get your hardship request in early!
I'm sorry that happened with your PFL claim. I'll definitely make the hardship request right away. Did they automatically start taking the 25% from your first payment, or did it start later?
Just wanted to add my experience to help - I had SDI for 6 months last year while recovering from surgery and had an outstanding UI overpayment of about $3,200. EDD automatically started taking 25% from each disability payment without any notice. However, when I called and explained that I was the sole income for my household and couldn't afford rent with the reduced payments, they lowered it to 15%. The key is to call as soon as you notice the deduction and be very specific about your monthly expenses vs income. Also, keep detailed records of all your conversations with EDD including dates, times, and representative names. The whole process took about 2 weeks to get resolved but it made a huge difference in my ability to cover basic expenses during recovery.
This is really helpful, thank you for sharing such detailed information! I'm glad you were able to get it reduced to 15%. When you called to request the reduction, did you have to provide any documentation of your expenses or was it just based on what you told them over the phone? I want to be prepared with everything I might need when I make that call.
@Mei-Ling Chen That s'really encouraging to hear you got it reduced! I m'curious - did the 15% reduction stay in place for your entire 6 months of disability, or did they reassess it at some point? Also, when you went back to work, did they automatically resume the original payment plan amount or did the reduced rate carry over? I want to understand what to expect long-term if I m'able to get a reduction approved.
Ethan Campbell
Update: My card finally arrived today! That was 11 business days total. Everything looks correct and I was able to activate it without any issues. For anyone else waiting, hang in there - the timeline they give is pretty accurate. I've already set up direct deposit for future payments too. Thanks everyone for your help and reassurance!
0 coins
Carmen Sanchez
•nice! glad it worked out
0 coins
Maria Gonzalez
Glad to hear your card arrived safely! 11 business days is right in that normal range everyone mentioned. It's such a relief when you finally get access to your funds after all that waiting and stress. Smart move setting up direct deposit right away - that will save you so much anxiety for future payments. Thanks for updating us with the good news!
0 coins
Drake
•So happy for you @Ethan Campbell! I'm actually going through this exact same situation right now - my first SDI payment was approved last week and I've been refreshing my mailbox daily like a crazy person. Reading through this whole thread has been super reassuring. It's wild how stressful the waiting period is when you're already dealing with being out of work due to disability. Definitely taking everyone's advice here and will set up direct deposit the second my card arrives!
0 coins