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Hey OP, how long have you been waiting for your payment? Might help to know the timeline
It's been about 3 weeks now. I know some people have been waiting longer, but I'm starting to get really worried about bills piling up
Gotcha, thanks for the info. That's definitely longer than it should take. Def try calling if you haven't already
I'm dealing with the exact same thing right now! Been waiting almost 4 weeks for my SDI payment and it's honestly stressing me out so much. The uncertainty is the worst part - like, are they processing it or is there some issue I don't know about? I tried checking the online portal but it just says "pending" with no real explanation. Has anyone had luck with contacting their local EDD office directly instead of the main number? I'm wondering if that might be faster than waiting on hold for hours. Really hoping we all get our payments sorted out soon. This whole situation is just adding unnecessary stress when we're already dealing with health issues 😔
I totally feel your frustration! 4 weeks is way too long to be left hanging like that. I haven't tried contacting a local office yet, but that's actually a really good idea - might be worth a shot since the main line seems to be a black hole. The "pending" status with no details is so unhelpful too. Sending good vibes that we both get some answers soon! 🤞
anyone else notice how the first ppd extension goes thru easy but if u need a second one they make it super hard?? my doctor had to submit the paperwork 3 times for my second extension!!
That's because first extensions are reviewed regularly, while second extensions often trigger additional medical review since they exceed standard recovery periods. It's not them making it harder intentionally; the medical review team just has different documentation requirements that aren't always communicated to doctors.
UPDATE: I certified for the missed periods and got an email saying my payment was processed! Should be in my account in 1-2 days. Thanks everyone for your help - I would've been lost without this advice.
So happy to hear you got it sorted out! This thread will be really helpful for other moms going through the same confusion. The certification requirement for extensions really should be explained better when they approve them. Hope your recovery goes smoothly from here!
Thanks for posting this question! I'm actually in a similar situation right now - just got my pink letter yesterday and trying to figure out the best approach. From reading everyone's responses, it sounds like being proactive with the doctor's office is key. @Ezra Bates, your breakdown was super helpful! I'm definitely going to try the hand-delivery approach that @Sarah Ali mentioned. Has anyone had issues with doctors not understanding what they need to fill out, or do they usually know the drill with these EDD forms?
Hey @Charlee Coleman! Most doctors are pretty familiar with EDD forms since they deal with disability paperwork regularly, but it doesn't hurt to give them a heads up about what it's for. When I dropped mine off, I made sure to mention it was for state disability benefits and that it was time-sensitive. The office staff usually knows to prioritize these. Also, if your doctor seems confused about any sections, you can always call EDD's customer service line (good luck with that though 😅) or check their website for clarification. The hand-delivery approach really does work wonders!
Been there! 😊 Just went through this whole pink letter ordeal last month. One thing I'd add to all the great advice here - if your doctor's office has an online patient portal, try messaging them through that too. I sent a message explaining the urgency and attached a photo of the form, and they actually prioritized it because they could see exactly what needed to be done. Also, don't forget to check that your doctor filled out the "return to work" section correctly if that applies to your situation - mine initially missed that part and it delayed everything by another week. The whole process is frustrating but you'll get through it! Keep us posted on how it goes.
Anyone else feel like theyre drowning in paperwork? 😩 I've been dealing with this overpayment issue for months and its taking a toll on my mental health tbh
Hang in there! I know it's tough, but you'll get through this. Have you considered talking to a therapist? Some offer sliding scale fees if money's tight.
I'm going through the same thing right now! Just wanted to add that when you do get through to an agent, don't be afraid to ask them to repeat or clarify anything you don't understand. I made the mistake of just saying "yes" to everything the first time I called because I was so relieved to finally talk to someone. Ended up having to call back because I wasn't clear on the next steps. Also, if the first agent seems unhelpful or rude, politely end the call and try again - different agents can give totally different experiences. You got this! 💪
Katherine Ziminski
I'm going through this exact same situation right now - 2 weeks since my SDI application after knee surgery and it's like I exist in EDD's text system but not their website! This thread has been incredibly helpful. I'm planning to try the assembly member approach that Keisha mentioned since that seems to have the fastest turnaround time. One thing I wanted to add based on my research - if you're using a VPN or have strict privacy settings on your browser, that can sometimes cause the "no record found" error even when your claim exists. I found this buried in their technical FAQ. Try disabling any VPNs and allowing all cookies for the EDD site before logging in. It's a long shot but worth trying since it takes 30 seconds. Also, for anyone keeping track of their attempts to contact EDD - document EVERYTHING with dates and times. If you end up needing to request retroactive payments later, having a detailed log of your attempts to resolve the issue will help your case significantly.
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Ashley Adams
•Great point about the VPN and privacy settings! I hadn't thought about that but it makes sense that strict browser settings could interfere with their system. I'll definitely try disabling my VPN and allowing cookies before my next login attempt. And you're absolutely right about documenting everything - I've been keeping a detailed log of every phone call attempt, screenshot of error messages, and text confirmation I've received. It's exhausting to have to be your own detective just to access benefits you're entitled to, but clearly that's what it takes with this broken system. Thanks for the technical troubleshooting tip!
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Emma Wilson
This whole thread is like reading my own horror story! I've been stuck in this exact same EDD black hole for 3 weeks now after applying for SDI following back surgery. The "you don't exist" error while simultaneously receiving text confirmations is absolutely mind-boggling - it's like being gaslit by a government computer system. What's really struck me reading through everyone's experiences is how many different potential causes there are for this issue: browser problems, VPN interference, medical certification errors, system upgrades not syncing properly, claims stuck in verification queues... It's clear EDD's systems are held together with digital duct tape and prayers. I'm going to implement a combination approach based on all the great advice here: 1. Try the assembly member route first since Keisha had such quick success 2. Call my local EDD office using Zainab's specific terminology 3. Double-check browser settings and disable my VPN as Katherine suggested 4. Verify with my doctor that all paperwork was submitted correctly The most frustrating part is that we're all dealing with legitimate disabilities and surgeries, yet we have to become part-time detectives just to access the benefits we've paid into. Thank you everyone for sharing your experiences - this community support means more than you know when you're feeling completely lost in the system!
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Jessica Suarez
•Emma, your situation sounds identical to mine! It's so validating to see I'm not alone in this nightmare. I really appreciate how you've laid out a comprehensive action plan based on everyone's advice - I'm going to follow a similar approach. The assembly member route does seem like it could be the fastest solution since they have those direct government channels that bypass the broken phone system. I'm also planning to check my browser settings like Katherine suggested since I do use a VPN regularly. It's absolutely ridiculous that we have to become system troubleshooting experts while dealing with legitimate medical issues, but at least this community has given us actual actionable steps instead of the useless "please wait" responses from EDD. Please keep us updated on which approach works for you - your experience could help the next person who finds themselves trapped in this bureaucratic black hole!
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