One more important tip: If your claim is ending earlier than originally estimated by your doctor, it's especially important to notify EDD. While stopping certification is the primary mechanism, having documentation that you properly notified them of early return can prevent complications if there's ever an audit or review of your claim. Also, make sure to keep your doctor's release form in your personal records for at least three years.

Just went through this process myself two months ago! Here's what worked for me: I called EDD early in the morning (around 7:30 AM) on a Tuesday and actually got through after about 45 minutes on hold. The representative told me that while you CAN just stop certifying, it's much better to formally notify them. She helped me update my claim status over the phone and gave me a confirmation number. I also followed up by sending a message through SDI Online with all my details like others mentioned. Haven't had any issues since! The key is calling early and being persistent - don't give up after one try.

I'm so sorry you're dealing with this stress on top of caring for a newborn! I just went through something similar a few months ago. One thing that might help while you're waiting to call EDD - check if you received any mail from them that might have gotten lost in the shuffle. Sometimes they send important notices by mail even when you filed online, and with a new baby it's easy for mail to pile up unnoticed. Also, when you do call tomorrow, ask them to email you a confirmation of whatever they tell you or any actions they take on your account. I learned this the hard way when I had to call back multiple times and different reps gave me different information. Having that email trail saved me so much frustration later. The waiting is absolutely the worst part, but everyone here is right that you'll get your backpay once it's resolved. Try to hang in there - you're doing everything right, the system is just being difficult as usual!

I'm going through almost the exact same situation right now! Filed my DE 2501FP three weeks ago after my disability ended and haven't heard anything back. Reading through all these responses has been so helpful - I had no idea there were so many potential issues that could cause delays. One thing I wanted to add that helped me while waiting: I called my local Assembly member's office and they have a constituent services team that can sometimes help with EDD issues. They can't speed up the process, but they were able to confirm that my claim was "in the system" and being processed, which gave me some peace of mind during the waiting period. Also, if you're really struggling financially during the gap, some counties have emergency assistance programs for new parents. It's not much, but it might help cover groceries or utilities while you wait for EDD to get their act together. Hang in there - from everything I'm reading here, it sounds like most people do eventually get their benefits with full backpay, even if the wait is longer than it should be!

@Melissa Lin - I had the exact same E318 error when my license was expired! The system definitely checks license validity as part of their identity verification process. Here's what worked for me: I called the DMV and got a temporary license number/confirmation that I could use while waiting for my physical card. You can also try using your renewal confirmation receipt number in place of the new license number. If that doesn't work, you might need to wait for the physical card to arrive. In the meantime, try calling SDI directly and explaining the situation - sometimes they can manually verify your identity and help you complete the registration over the phone. Good luck!

@Melissa Lin I actually went through something very similar recently! The E318 error is almost certainly related to your expired license. The SDI system does real-time verification with DMV records, so when your license shows as expired in their database, it triggers that error even if you've already renewed it. A few things that might help while you wait for your new card: - Check if your DMV renewal receipt has a temporary license number you can try using - Some people have had luck using their old license number but updating the expiration date to match their renewal - You could also try registering with a different form of ID if you have one (passport, state ID, etc.) The frustrating part is that it can take a few days for the DMV and SDI systems to sync up even after you get your new card. I ended up having to wait about a week after getting my renewed license before the error cleared up. Hang in there - you're definitely not alone in this struggle!

I understand how difficult dealing with EDD can be. One thing that worked for me was using Claimyr to reach an EDD representative. While it's a paid service, it significantly reduced my wait times. However, it's always good to weigh the benefits against the costs and consider if it's worth the expenditure in your situation. Claimyr does offer a solution, but it is important to verify the legitimacy of third-party services and read user reviews. Also, relying solely on them might not be sustainable for everyone. Keep your official communications documented and consider additional routes like contacting local government representatives for assistance. Stay persistent and good luck!

I'm going through something similar right now and it's absolutely maddening! What I've learned is to always ask for confirmation numbers or reference numbers whenever you talk to someone on the phone. Also, try to get the rep's name and ID number if possible. When there are discrepancies, I've found it helps to specifically mention "according to my records from [date] with representative [name], you told me X, but now I'm hearing Y - can you help me understand why there's a difference?" Sometimes this approach gets them to actually look deeper into your file instead of just giving you a generic response. Hang in there - the squeaky wheel gets the grease with EDD!

word of advice: dont bother with the online chat support. I wasted 2 hours yesterday and got nowhere. Calling is your best bet

I had the exact same problem with the Money Network app last month! The app kept crashing every time I tried to check my balance or transfer money. I called the EDD customer service line and asked to switch to paper checks - it was honestly one of the best decisions I made. The representative was actually pretty helpful once I got through. Just make sure you have your account info ready when you call, and like others mentioned, be prepared for a long wait time. The switch took about 10 business days for me, and now I don't have to deal with that buggy app anymore. Hope this helps!