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I'm in a very similar situation - started my disability claim in December 2024 for a knee replacement and it runs through March 2025. My income is around $52,000 so I should definitely qualify for the 90% rate. Based on what everyone's saying here, it sounds like we should see the increase automatically starting with the first full week of January, but I'm definitely going to call EDD just to confirm my claim will be updated properly. The conflicting information about whether it's automatic or not is making me nervous! Has anyone actually received any official documentation from EDD about this change yet?
I haven't received any official documentation from EDD yet either, which is frustrating given how big of a change this is. I'm in a similar income bracket and my claim also spans the transition period. From what I've gathered here, it seems like the safest approach is to assume it will be automatic but still call to verify, especially since there's conflicting info about base periods and automatic updates. The fact that multiple people are saying different things about the implementation makes me think EDD itself might not have fully communicated the details to all their staff yet. Let me know what you find out when you call - I'm planning to try reaching them next week too!
I'm also on disability that started in late 2024 and extends into 2025, so this thread has been incredibly helpful! Based on all the information shared here, I'm planning to monitor my first few payments in January closely. It sounds like the consensus is that the 90% rate should apply automatically for those of us earning under $63k, but there might be some initial processing delays. I'm going to screenshot my current benefit amount so I can easily compare when the new payments come through. Really appreciate everyone sharing their research and experiences - this kind of major policy change deserves way better communication from EDD directly!
Guys I think I cracked the code. If you press 2, then 4, then 1, then 3 when calling, you get to a different queue. I got through in 20 minutes yesterday!
I'm in the exact same boat! Filed my extension paperwork in early September and still haven't heard anything back. It's been almost 2 months now and I'm starting to panic about my bills. I've tried calling but like everyone says, it's impossible to get through. Really hoping someone here has some good news or at least knows what the typical timeline is supposed to be. This whole process is so stressful when you're already dealing with a disability 😔
I'm going through something similar right now with a shoulder injury that's taking longer to heal than expected. Reading through all these responses has been incredibly helpful - especially the detailed advice about timing and follow-up with the doctor's office. One thing I wanted to add is that when I called EDD last week (after many attempts), the representative told me that they're currently seeing longer processing times for extensions due to high volume, so getting that DE 2525XX form submitted as early as possible is even more critical right now. She also mentioned that if there are any issues with the form (like incomplete sections or illegible handwriting), they'll send it back to the doctor which can cause significant delays. I'd recommend asking your doctor to double-check that all sections are complete and legible before they submit it. Also, if your doctor's office has the option to fax it rather than mail it, that tends to be faster. Hope your back heals up soon!
This is really valuable information about the longer processing times and potential issues with incomplete forms! I hadn't considered that they might send the form back to my doctor if there are any problems with it - that could definitely cause major delays. I'm going to call my doctor's office tomorrow and specifically ask them to: 1) double-check that all sections are filled out completely, 2) make sure everything is legible, and 3) fax it rather than mail it if possible. Thanks for sharing what the EDD rep told you - it's so hard to get through to them that hearing firsthand info from someone who actually spoke to them is gold! I hope your shoulder injury heals up quickly too. It's frustrating when these things take longer than expected, but I'm learning that it's better to be overly cautious with the paperwork than risk any gaps in payments.
I'm dealing with a similar situation right now - my physical therapist just recommended extending my disability for a torn rotator cuff. This thread has been a goldmine of information! Based on everything I've read here, I'm going to make sure my doctor submits the DE 2525XX form at least 2 weeks before my current end date, and I'll definitely follow up to confirm they actually sent it. The tip about asking for the maximum time needed upfront is brilliant - I don't want to go through this extension process multiple times. One quick question for those who've been through this: when you say "fax is faster than mail," do you know if there's a specific fax number for extensions, or is it the same general EDD fax line? Thanks to everyone who shared their experiences - it's making this whole process much less scary!
I feel your pain, OP. The EDD is like trying to nail jello to a wall. Keep at it and don't let them wear you down!
I had a similar issue last month when I missed their callback. What worked for me was logging into my EDD account online and looking for a "Contact EDD" or "Ask EDD" option where you can send a message explaining that you missed the call and need to reschedule. I also tried calling the 1-800-300-5616 number right at 8 AM when they open - it took about 30 tries but I finally got through. Don't lose hope, they will eventually connect with you again!
Sean Doyle
Honestly, I've had better luck reaching out to my state representative's office. They can sometimes cut through the red tape.
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Zara Rashid
•This! 👆 My rep's office got my issue resolved in a week after months of EDD silence.
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Chloe Martin
Just went through this process last month! Here's what really helped me: **Before the call:** - Have your Social Security card, driver's license, and any EDD correspondence handy - Write down your claim number in BIG letters (you'll need it multiple times) - Prepare a one-sentence summary of why you're calling - Clear your schedule - these calls can take forever **During the call:** - Be super patient but persistent - If the first agent can't help, politely ask to speak with a specialist - Take detailed notes with timestamps - Ask for a reference number for your call **Key questions to ask:** - What's the current status of my certification? - Are there any outstanding issues or missing documents? - What are the next steps and realistic timelines? - Can you email me a summary of what we discussed? The biggest game-changer for me was asking them to walk through my account step-by-step while I was on the phone. Found issues I never knew existed! Good luck! 🍀
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Philip Cowan
•This is incredibly helpful! The tip about asking them to walk through your account step-by-step is genius - I never would have thought of that. Definitely saving this for when I make my call. Thanks for sharing your experience! 🙏
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