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UPDATE: IT WORKED! I tried using my youngest child's DOB when calling the number, and I was able to verify and set a new PIN! Then I made sure to select \
That's amazing news, Mateo! So glad you got it working. Your experience is going to help so many other families who are dealing with the same frustrating issue. It's ridiculous that they changed the verification process without clearly communicating it to cardholders. Thanks for sharing the update - I'm sure other parents in this group will find your solution really helpful!
This is such great news! I'm a newcomer here and have been lurking while dealing with the exact same P-EBT card issues. Reading through this thread has been incredibly helpful - I had no idea about using the youngest child's DOB instead of my own. That explains why I've been stuck in verification hell for the past two weeks! Going to try this solution tonight. Thank you Mateo for sharing your update and everyone else for the troubleshooting tips. It's so frustrating when these systems change without proper notice, but at least we have this community to help each other figure it out.
Your $2400 income is well within the CalFresh limits for a 2-person household! I'm a case worker in a neighboring county and can confirm that with your high rent costs, you'll likely receive substantial benefits. One thing I'd add that others haven't mentioned - when you apply, make sure to include any utilities you pay separately from rent (electric, gas, phone, internet) as these count toward your shelter deduction too. Also, since your son is in college, ask about the Able-Bodied Adult Without Dependents (ABAWD) work requirements - students are usually exempt from the 3-month time limit. The online application really is your best bet - I've seen it cut processing time in half compared to paper applications.
Thank you so much for the professional insight! It's really reassuring to hear from someone who works in the system. I do pay electricity and gas separately from rent (about $180/month total), so I'll definitely include those. And yes, my son is a full-time college student so hopefully that exemption applies. I really appreciate everyone's help - I was so stressed about this but now I feel confident we can get some assistance. Going to start the online application tonight!
I'm in a similar situation in Kern County and just wanted to add that you should also ask about expedited processing when you apply! If your household has less than $150 in cash/checking and your monthly rent/utilities are more than your income, you might qualify for emergency CalFresh within 3 days. With your $1850 rent versus $2400 income, you're pretty close to that threshold. Even if you don't qualify for expedited service, mentioning that you're struggling with food costs can sometimes help prioritize your case. Also, don't forget to ask about other programs like WIC if anyone in your household qualifies - sometimes the offices can help you apply for multiple benefits at once.
I just wanted to follow up - how did it go with reporting your changes? Were you able to reach someone at the county office?
I'm in a similar situation - just started community college this semester while working reduced hours. One thing I learned is that you should also ask about the Student Success Grant when you report your changes. Some counties have additional food assistance specifically for students that can supplement your CalFresh benefits. Also, if your school has a food pantry, that can help bridge any gaps while your case is being processed. The combination of reporting the income decrease AND the additional childcare expenses you mentioned should actually put you in a better position benefit-wise. Good luck with school and don't stress too much - it sounds like you're doing everything right!
This is really helpful advice! I hadn't heard of the Student Success Grant before. Do you know if this is something I need to apply for separately or if they automatically consider you when you report student status? Also, my community college does have a food pantry that I've been too nervous to use, but you're right that it might help during the transition period. Thanks for the encouragement about doing everything right - I've been so worried about messing something up and losing benefits entirely.
The free/reduced lunch application is pretty straightforward. Schools typically send the forms home during the first week of school, or you can ask for one during enrollment. If you're already approved for CalFresh, your children automatically qualify for free school meals - you'll just need to provide your CalFresh case number on the form. This automatic eligibility is called "direct certification" and should make the process very simple for you next year.
Just wanted to add that some school districts in California offer "hybrid" or "independent study" programs that might be perfect for families like yours who want to homeschool but still maintain school enrollment. These programs often allow kids to do most of their work at home while being officially enrolled in the district, which would make them eligible for P-EBT and free lunch programs. It might be worth looking into for next year - you'd get the flexibility of homeschooling with the benefits of being in the system. My neighbor's kids are in one of these programs and she loves it!
This is such valuable information! I'm the original poster and I had no idea these hybrid programs existed either. @Mia Roberts could you share more details about how your neighbor found and enrolled in one of these programs? I m'definitely interested in exploring this option for my twins next year. It sounds like it would solve both my homeschool preference and the P-EBT eligibility issue. Are these programs available in most California districts or only certain ones?
I'm also really interested in learning more about these hybrid programs! As someone new to California's school system, I had no idea there were so many options available. @Mia Roberts if you could share some specifics about how your neighbor got started with their program, that would be incredibly helpful. I m'wondering things like: do you need to live in a specific district to qualify, what s'the application timeline, and are there any academic requirements? This could be a game-changer for families who want the flexibility of homeschooling but need to maintain official enrollment for benefits like P-EBT.
Lucas Turner
One more important tip: If you used your EBT card at an ATM recently or at a store with a suspicious card reader, mention that specifically in your report. In 2025, California has been cracking down on EBT skimming fraud, and cases where skimming is suspected are being processed more quickly. Make sure to get a case number from both EBT customer service and the police report - you'll need both for follow-up.
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Ella Russell
•I did use it at a small corner market last week that had one of those handheld card readers. I'll definitely mention that. I've already got my EBT case number and I'm filing the police report tonight. Thanks for the advice!
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Omar Hassan
I'm so sorry this happened to you! As someone who's been through this nightmare, I want to emphasize that you should also document EVERYTHING - take screenshots of your transaction history from the EBT app or website, write down the exact times you discovered the theft, and keep records of all your phone calls (case numbers, who you spoke with, etc.). Also, don't panic about feeding your kids while you wait - many food banks don't even require paperwork for emergency situations, just show up and explain what happened. Churches and community centers often have immediate food assistance too. You're doing all the right steps, and California has gotten much better about replacing stolen benefits in 2025. Hang in there!
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Savannah Vin
•Thank you so much for all this advice! I really needed to hear that California has gotten better about this. I've been documenting everything like you suggested - took screenshots of all the fraudulent transactions and wrote down when I last used my card legitimately. I'm going to hit up the food bank tomorrow morning before I take the kids to school. It's embarrassing but you're right that my kids need to eat while we wait for this to get sorted out. Really appreciate everyone's help on here - feeling way less panicked now that I know what steps to take.
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