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I'm having the exact same issue as of this morning! Login page just keeps refreshing with no error message - it's driving me crazy. I tried all the usual browser troubleshooting steps but nothing worked. After reading through all these comments, it's clear this is a widespread issue with ESD's backend security system silently flagging accounts. The fact that there's no user-facing error message is absolutely terrible system design - I wasted hours thinking it was a browser problem! I'm going to try calling right at 8am tomorrow with my SSN and claim ID ready as suggested. If that doesn't work out, I'll definitely look into the Claimyr service that several people mentioned. It's ridiculous that we need third-party services just to access a basic government system, but at this point I'm desperate to file my weekly claim. Thanks everyone for sharing your experiences - this thread has been way more helpful than anything on ESD's official support pages!
I just went through this exact same nightmare two weeks ago! The silent failure is absolutely infuriating - I spent an entire day thinking my browser was broken when it was actually an account flag. One thing that helped me prepare for the call: write down the exact date and time when you last successfully logged in, plus what you were doing right before the loop started (like if you updated any settings or logged in from a new location). The ESD agents always ask for this info to help identify what triggered the security flag. Also, if the 8am call strategy doesn't work, try calling around 4-5pm on Fridays - I've noticed their wait times are sometimes shorter then since fewer people think to call at the end of the week. Hope you get it sorted quickly!
This thread is incredibly helpful! I'm experiencing this exact same login loop issue as of yesterday evening. Just keeps refreshing back to the login page with blank fields and absolutely no error message - so frustrating! I've tried all the standard troubleshooting (different browsers, clearing cache, incognito mode, different devices) but nothing works. Based on everyone's experiences here, it's clearly a backend security flag issue that ESD isn't communicating properly to users. What's particularly annoying is that I haven't done anything unusual - just logged in normally last week to file my claim. No MFA changes, no new devices, nothing that should trigger a security flag. But apparently their system is being overly aggressive with these silent account locks. I'm going to try the 8am calling strategy tomorrow morning with my SSN and claim ID ready. If that doesn't work, I'll definitely look into the Claimyr service that multiple people have recommended here. It's honestly embarrassing that we need third-party services just to access basic government systems in 2025! Thanks everyone for documenting your experiences and solutions - this community support is way better than anything ESD provides officially. Will update once I get this resolved!
I'm in the exact same boat as you! This login loop started for me this morning and I've been pulling my hair out trying to figure out what's wrong. Like you, I haven't changed anything - just trying to log in normally to file my weekly claim. Reading through everyone's experiences here has been so eye-opening. It's crazy that ESD's system can silently flag accounts without any indication to the user. You'd think after all the complaints they'd at least add a basic error message like "Account under review - please contact support" instead of this silent refresh loop that makes everyone think it's a browser issue! I'm definitely going to try calling at 8am sharp tomorrow too. Really appreciate you and everyone else sharing these experiences - this thread should honestly be pinned somewhere as an unofficial troubleshooting guide since ESD's official support is so lacking. Good luck getting yours resolved!
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One thing that helped me when I started was setting up a calendar reminder for Sunday mornings to file my weekly claim. Washington ESD opens the system at 6 AM on Sundays for the new week, so I just make it part of my Sunday routine. Also, if you're worried about missing the payment timeline, you can sign up for text alerts through your account - they'll remind you when it's time to file and when payments are processed.
That's a great tip about the text alerts! I didn't know Washington ESD offered that feature. I've been manually checking my account but having automatic reminders would definitely help me stay on track. Do you know if they also send alerts when there are any issues with your claim that need attention?
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Just wanted to jump in and share my recent experience since it sounds like we're in very similar situations! I had my adjudicator call last Tuesday (March 25th) and my status changed to "paid" this morning - so exactly 4 business days. The adjudicator was really thorough, asked about my job duties, reason for leaving, and confirmed some dates, but like yours, she didn't give me any indication of which way it would go. What really helped me during the waiting period was keeping a daily log of what I saw in eServices. Like @Annabel Kimball mentioned, my Action Items disappeared yesterday (day 3), and then this morning I woke up to the beautiful word "PAID" on my summary page! Still waiting for the money to hit my account but I'm not worried anymore. The governor's office contact was genius - I'm definitely filing that away for future reference. It's crazy that it took external pressure to get them moving on your claim, but I'm so glad it worked! Based on what everyone's sharing here, it sounds like you should see movement within the next few days. Hang in there! 💪
Congratulations on getting approved! 🎉 That's such a relief to hear, especially with the 4-day timeline. I'm definitely going to start keeping a daily log like you suggested - that's really smart. It's encouraging that the Action Items disappearing seems to be a reliable early indicator across multiple people's experiences. Your timeline gives me hope that I might see something by early next week. I had my call yesterday (Friday), so if the pattern holds, maybe Tuesday or Wednesday? Either way, just knowing there's light at the end of the tunnel makes this so much more bearable. Thank you for sharing your experience and the encouragement! @Nia Thompson Did your backpay include all the weeks you had been waiting, or did they only pay from when your status changed?
Wow, what a journey you've been through! Eight weeks of waiting is absolutely brutal, and I'm so glad the governor's office contact worked for you. That's actually brilliant - I never would have thought to reach out there but it makes total sense that they might have more pull to get things moving. I'm currently on week 6 of waiting myself, so reading through all these experiences is both nerve-wracking and hopeful. The timeline seems pretty consistent - most people are seeing movement within 3-5 business days after their adjudicator call, with money hitting accounts 2-3 days after that. One thing I noticed from everyone's stories is that the adjudicators rarely give you a hint about which way the decision will go, so try not to read too much into the tone of the call. The fact that they called you so quickly after you contacted the governor's office suggests they're treating your case as a priority now. Keep us posted on your status changes! And definitely try that Action Items trick - seems like when those disappear, approval is usually right around the corner. Fingers crossed you see some movement early this week! 🤞
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Just wanted to add one more practical tip - when you're getting ready to file, make sure you have a stable internet connection and set aside at least an hour when you won't be interrupted. I made the mistake of trying to rush through it during my lunch break and the session timed out twice. Also, if you get stuck on any question, there are usually little help icons (?) next to each field that explain what they're looking for. The whole process is much smoother when you're not stressed about time. Good luck with your claim!
This is really good advice! I was planning to try filing tonight after work when I have more time and privacy. The tip about the help icons is especially useful - I tend to second-guess myself on forms like this. Having a full hour blocked out sounds smart too. Did you end up getting your claim approved without any issues once you completed it properly?
Don't forget to gather your employment documents before you start filing! I just went through this process last month and having everything organized made such a difference. You'll want your last few pay stubs, your termination letter or layoff notice, and employment information for any jobs you've held in the past 18 months (employer names, addresses, phone numbers, dates worked, and gross wages earned). Also write down your direct supervisor's name and the HR contact info if you have it. I created a simple list beforehand and it saved me from having to pause mid-application to hunt down information. The online system will walk you through each step, but being prepared definitely reduces stress. Since you mentioned bills are due soon, definitely file as soon as you can - even if your claim takes time to process, the effective date starts when you file, not when it gets approved.
Landon Flounder
Bottom line: go to secure.esd.wa.gov, create your accounts, file your claim, and then be prepared to file weekly claims every week. It's not as scary as it seems once you get started. You got this!
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Cedric Chung
•Thanks everyone! This thread has been super helpful. I'm going to file my claim this afternoon.
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Callum Savage
•Good luck! Feel free to come back and ask questions if you run into any issues.
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Amina Diop
Just wanted to add one more tip that helped me - before you start filing, write down all your employer information on a piece of paper first. Include company names, addresses, phone numbers, your start/end dates, and your supervisor's name if you remember it. Having it all written out beforehand makes the online form much faster to fill out. Also, if you moved recently, make sure your address is updated in the system since that's where they'll mail important documents. The whole process really isn't as bad as it seems when you're prepared!
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Ravi Sharma
•That's really smart advice about writing everything down first! I was just planning to wing it but you're right - having all the employer info organized beforehand will save a lot of time and prevent mistakes. I didn't think about the address thing either, so I'll double check that. This whole thread has given me so much confidence that I can actually do this process successfully.
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