Washington Unemployment

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  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I recommend focusing on two things before hiring an attorney: 1. Build your evidence file. Gather ALL documentation showing you were available for work (job search logs, application confirmations, interview emails, any correspondence with potential employers). 2. Review the exact reason for disqualification in the letter. ESD uses specific terminology, and understanding exactly what they're claiming is crucial. If you've been claiming that you were available for work but something in your weekly claims contradicted this (like saying you were out of town, had transportation issues, or couldn't work certain days), that could be the basis for their decision. Only after having this clear understanding should you consult an attorney. Knowing employment law in WA, Lisa Johnson at Employment Rights Northwest is excellent, but not cheap ($225 consultation). The Unemployment Law Project suggestion above is probably your best first step.

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Thanks for the detailed advice. My disqualification letter says I indicated "not available" on two weekly claims, but I know I didn't select that! I have screenshots of my job search activities for every week. So frustrating they can just cut you off based on what must be their error.

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My neighbor had this EXACT problem last month!!! she had to go to a hearing and everything. ended up the esd person clicked the wrong thing in their system. she didn't even use a lawyer just brought all her job search stuff and won. save ur money maybe?

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That's encouraging to hear! Did she do anything special to prepare for the hearing?

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she just organized all her job search logs and had printouts of emails from places she applied. the judge was actually pretty nice from what she said. not like on tv lol

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I'm a former case manager who worked with DV survivors on benefits issues. Here's what I recommend: 1. Contact the OAH clerk ASAP and ask about submitting additional evidence for your good cause determination - specifically your protection order and any DV services documentation. 2. For the actual appeal, Washington state law (RCW 50.20.050(2)(b)(iv)) specifically protects people who leave work due to domestic violence situations. Make sure your appeal cites this specific law. 3. As for the hostile work environment claim, that's covered under RCW 50.20.050(2)(b)(iii), but you'll need to demonstrate that the conditions were so intolerable that a reasonable person would leave. Your documentation of unpaid overtime and verbal abuse will be crucial. Hang in there - this process is frustrating but there are protections built into the law for situations exactly like yours.

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Amina Sy

Thank you so much for these specific references! I didn't know about these laws. I'll definitely call the OAH clerk tomorrow to see if I can submit my protection order. This gives me a bit more hope.

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One thing I learned from my experience - judges want to see that you made EVERY possible effort to resolve issues before quitting. For your hostile work environment claim, be prepared to answer these specific questions: 1. What specific actions did you take to report/resolve the issues? (emails, meetings, etc.) 2. What specific response did you receive? 3. Why was continuing to work there impossible/unreasonable? The more specific examples you can provide, the better. They're looking for concrete reasons, not just general statements about a hostile environment.

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Amina Sy

That's really helpful, thank you. The owner was the main problem, so reporting to him about his own behavior wasn't really an option. But I did text him several times about the overtime issues and inappropriate comments. I kept those texts and screenshots of scheduled vs. actual hours. Hopefully that will be enough to show I tried to address it before leaving.

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Sometimes this happens if your claim requires additional information. Check if you have any alerts or tasks on your account. Another possibility is that they're processing a change to your claim status that you're not aware of yet. When this happened to me, I received a letter in the mail two days AFTER the weekly filing option disappeared.

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Good point about the mail being delayed. ESD often sends physical letters that arrive days after they've already taken action on your account. So frustrating!

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UPDATE: The weekly claim option is back now! Looks like it was just temporary maintenance as some of you suggested. I was able to file my claim without any issues. Thanks everyone for your help and suggestions!

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Great to hear! For future reference, ESD sometimes does system maintenance on Sundays (which is unfortunate since that's when many people file). If you file early in the week, you can usually avoid these kinds of issues.

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The exact same thing happened to my cousin a few weeks ago. She got paid without any letter, called ESD (took forever to get through), and they told her the payment was correct but the letter generation system was backlogged. Apparently they prioritize getting people paid over sending the paperwork, which makes sense if you think about it. But they also told her to keep checking her online correspondence inbox because sometimes they only send electronic notifications now instead of paper mail.

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That's interesting - I didn't think to check my online correspondence inbox! Just checked and there's nothing new there either. The backlog explanation makes sense though.

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Quick update! After reading through everyone's experiences here, my suggestion would be to wait about 5 business days to see if the letter arrives. If it doesn't, definitely contact ESD for confirmation. What's important is that you have documentation of the decision in case there are any issues later. The fact you received payment is a very positive sign, though. In my 15+ years working with unemployment systems (as a claimant and later helping others), I've rarely seen cases where payment was issued incorrectly ahead of a decision.

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Thanks for the follow-up! I think I'll wait until next Monday, and if I still don't have anything by then, I'll contact them. Really appreciate everyone's help and sharing your experiences!

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After seeing your update about getting disconnected multiple times, I really do recommend trying Claimyr. I was in the same boat - disconnected constantly, couldn't get through for weeks. It's frustrating that we have to use a service just to reach a government agency, but it saved me so much stress. The peace of mind from actually talking to someone was worth it. Regarding collections - they typically don't start aggressive collections during an appeal, but they may send you notices. Make sure to respond to those notices by stating you have an appeal pending. Keep documentation of everything.

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I might have to try that service. I've now called 8 times today and either get disconnected or told the queue is full. I'll check out that video link you shared. At this point I'd do anything to just talk to an actual human at ESD who can explain what's happening with my claim.

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Since you mentioned childcare issues, I want to add some specific advice for your appeal: 1. Washington state actually has a "parental obligation" provision that can allow for reasonable childcare-related restrictions. Emphasize this in your hearing. 2. When explaining your situation to the judge, be very specific about your overall availability. For example: "I'm available to work 38 out of 40 standard hours in my industry. My only restriction is Sunday 9am-12pm due to temporary childcare issues." 3. Bring documentation of your efforts to secure alternative childcare for those hours. 4. Be prepared to explain why this restriction doesn't significantly impact your employability in your field. The key is showing that your restriction is both reasonable and doesn't substantially diminish your ability to accept suitable work. Given that yours is just Sunday morning and temporary, you have a good chance of winning your appeal if presented properly.

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Thank you! I didn't know about the parental obligation provision. That gives me some hope. I'll definitely prepare documentation showing I've been trying to find alternative childcare. I appreciate everyone's help with this - I was feeling completely lost when I first got that denial letter.

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