Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Carmen Ruiz

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The problem with ESD is they're so INCONSISTENT!! My friend and I had almost identical overpayment situations but she got a payment plan of $60/month and they wanted me to pay $225/month!! When I asked why, they just gave me some generic explanation about "financial assessment" but wouldn't explain the actual formula. Its just whoever you get on the phone that day and what mood theyre in!!! The whole system is broken.

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Zoe Dimitriou

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omg so true!!! my brothers repayment is way higher than mine was and we make about the same money. its like totally random sometimes

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Andre Lefebvre

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To add to my earlier comment about winning appeals - preparation is everything. The Administrative Law Judges who hear these cases have very specific procedures. A few more tips: 1. The burden of proof is on ESD, not you. They must prove you weren't eligible. 2. You can request a postponement if you need more time to gather evidence. 3. You can call witnesses (like former employers) to testify on your behalf. 4. Keep your testimony focused on the specific issue in the determination letter. Regarding repayment: if you're experiencing financial hardship, you can request a reduction or waiver of the overpayment. You'll need to complete ESD's financial statement form and provide documentation of your income and expenses. In extreme cases of hardship, I've seen ESD waive overpayments entirely.

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Ethan Brown

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This is incredibly helpful information! I didn't know I could potentially get a waiver if I can prove financial hardship. I'll start gathering all my financial records along with the documentation about my separation reason. I really appreciate everyone's help here - I was feeling completely lost before.

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Chloe Harris

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Just a quick update based on other comments - the quarterly wage review is a very likely culprit since we just finished Q1 2025. This happens automatically in their system and often creates a 1-2 week delay while they verify no unreported wages. If that's the case, it should resolve automatically, but calling to confirm is still your best option.

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Zara Khan

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this is probably it. happens to me literally every quarter like clockwork. SO ANNOYING that they dont just tell us thats whats happening instead of making us panic about money

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Ravi Kapoor

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UPDATE: Finally got through to ESD this morning! You guys were right - it was a quarterly review thing. The agent said it should be resolved within 48 hours and my payment should come through by the end of the week. She also mentioned they're supposed to be implementing a new notification system later this year that will actually tell claimants WHY their payment is pending instead of leaving us in the dark. That would be a huge improvement!

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Omar Mahmoud

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Thanks for the update! So glad you got it resolved quickly. And a notification system would be amazing - only took them forever to figure out that might be helpful 🙄

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Abigail Patel

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Another approach could be to call ESD and ask about a "standby" status for your husband's situation. Sometimes with seasonal or periodic work interruptions, standby status can be more appropriate than regular unemployment. However, I'm not sure if apprenticeship training weeks qualify under the standby rules - that's something an ESD agent would need to confirm.

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Rhett Bowman

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standby is SUPER hard to get approved now - they changed all the rules after covid and i tried to get it for a 3-week job shutdown and got denied. they said standby is only for like 4 weeks max now and has all these other requirements

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I'm confused - if he's in class during that week, isn't that considered "available for work"? I thought you had to be able and available to get unemployment? Or is there a special rule for apprenticeship classes?

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Caleb Bell

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Great question. For approved training programs (which many union apprenticeships are), ESD often waives the "available for work" requirement during required training periods. The Commissioner Approved Training (CAT) program specifically allows for this. This is why it's important for the OP's husband to clearly indicate these are required apprenticeship classes when filing.

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Harper Thompson

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Here's what most people don't know: ESD has an internal policy that hardship cases involving eviction, utility disconnection, or medical emergencies should be prioritized. However, this only happens if you specifically request hardship prioritization and provide documentation. When you call the governor's office again (which you should do Monday morning), tell them: 1. You have a formal eviction notice (and can provide it) 2. You need your case marked for "hardship prioritization" 3. You need them to transfer your request to the "ESD Executive Review Team" These specific phrases can help move your case faster. The standard adjudication time is currently running 6-8 weeks unless specifically expedited. I work with a community resource center and we've helped several people navigate this exact situation. The system is frustrating, but there are ways to move through it more efficiently if you know the right terminology and procedures.

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Angelica Smith

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Thank you so much for these specific tips! I will definitely use these exact phrases when I call on Monday. I never knew about the hardship prioritization option or the Executive Review Team. This gives me a bit more hope. I appreciate everyone's help here.

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Charlotte Jones

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One more thing to try - if you have a state representative or senator, their constituent services can sometimes be even more effective than the governor's office. They often have direct contacts with ESD leadership. You can find your representatives here: app.leg.wa.gov/districtfinder Send them an email explaining your situation and include your claim ID, contact info, and mention the eviction notice. Sometimes they can get things moving within 24-48 hours. Let us know how it goes!

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Angelica Smith

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I'll definitely try this too! I'm in the 43rd district and just looked up my representatives. I'll email them all this weekend. Thank you for this suggestion - I'm going to try everything possible at this point.

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check ur junk mail folder too! my decision actually came as an email but went to spam and i didnt know for like 2 weeks until paper copy came lol

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Jasmine Quinn

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This is incorrect information. OAH does not email decisions for unemployment insurance appeals. They are only sent by physical mail. What you likely received was a different notification or perhaps a message through your eServices secure inbox, but not the actual judicial decision. The official OAH decision document is always sent by USPS mail.

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Ryan Andre

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Former ESD employee here. The legal requirement is that OAH decisions must be mailed within 30 days of the hearing date, but in practice, most judges issue them within 5-10 business days. Complex cases involving multiple parties or extensive documentation can take longer. The decision is NOT posted to your OAH account online. This is for legal reasons - they need to ensure you actually receive the physical decision with appeal rights information. After you receive the decision, if it's favorable, ESD has 5 business days to implement it. If unfavorable, you have 30 days to file a Petition for Review. One tip: If it's been more than 15 business days, you can call OAH directly at 1-855-928-1237 to check on status. They can't tell you the decision but can confirm if it's been mailed.

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The Boss

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Thank you so much for this detailed explanation! Especially the tip about calling OAH directly if it's been over 15 days. I'm really hoping I don't need to use that, but it's good to know there's a way to check if necessary.

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Nora Bennett

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Good luck getting through on that OAH number though. Took me 7 attempts and wasted an entire morning. Their hold system is almost as bad as ESD's.

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