Washington Unemployment

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  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This is a useful tip that many claimants don't know about. A few points of clarification from someone who handles these cases: 1. The Governor's office doesn't actually process your claim faster; they submit what's called a "legislative inquiry" to ESD, which flags your claim for immediate review by a specialist. 2. This works best for claims stuck in processing limbo, not for claims with legitimate adjudication issues that need resolution. 3. The current adjudication backlog is approximately 4-6 weeks, which is actually improved from last year's 8-10 week backlog. 4. Always check your ESD portal first for any pending issues that might require your input. For those who prefer to speak directly with ESD but can't get through on the phones, state WorkSource offices can sometimes help, or services like Claimyr that help connect you with agents.

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This is super helpful info! One question: if I have an "adjudication in progress" message, does that mean someone is actually working on my claim or just that it's sitting in a queue somewhere?

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thanks for sharing!! just called them and they took all my info. hope it works for me too!!

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Hope it works out for you! Let us know if you see any movement on your claim in the next few days.

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I had a very similar issue last month. After trying unsuccessfully to reach someone by phone for days, I went to my local WorkSource office in person. They couldn't directly fix my claim issues, but the staff member was able to submit an internal message to ESD on my behalf flagging my account for urgent review. Within 3 days, I received a call from an ESD adjudicator who explained the issue and helped resolve it. Might be worth trying if you live near a WorkSource office.

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Mei Liu

That's a great idea! There's a WorkSource office about 30 minutes from us. If we still can't get through on the phone, we'll try going there in person. At this point we just need SOMEONE to tell us what's going on. I'll try Claimyr first thing tomorrow, and if that doesn't work, WorkSource is our next stop. Thank you all for the suggestions!

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One last thing to try: check if there's a new "Questionnaire" or "Fact-finding" item in his eServices account. Sometimes these don't trigger notifications but have deadlines. If you find one, complete it ASAP and call to let them know it's done. Also, even if your benefits are currently disqualified, KEEP FILING the weekly claims without interruption. If the disqualification is reversed (which happens often when it's a system error or misunderstanding), you can only get back-payments for weeks you properly filed claims for.

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Mei Liu

Yes, he's definitely continuing to file every week! We learned that lesson early on. I'll have him check for any hidden questionnaires again - the eServices site is so confusing with things buried in weird places. Really appreciate everyone's help with this!

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One more critical tip: When you get your hearing notice, it will tell you how to submit evidence. Make sure you share all evidence with both the Office of Administrative Hearings AND your former employer by the deadline (usually 1 week before). If you miss this step, the judge might not consider your evidence. Also, prepare a clear, chronological statement about what happened. Practice explaining your situation concisely - judges appreciate when you can present your case in an organized way without rambling. Focus on facts rather than emotions, even though I know this is a stressful situation. Good luck with your appeal!

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AstroAce

Thank you so much for the additional advice. I hadn't thought about practicing my statement, but that makes perfect sense. I tend to get a bit scattered when I'm nervous, so I'll definitely write out my key points and timeline to reference during the hearing.

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has anyone had their employer just not show up to the hearing? mine didn't bother coming to the call and the judge basically had to rule in my favor since they couldn't prove their case without being there lol

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Yes! This happened to me as well. My former employer made a big deal about contesting my claim but then never showed up for the hearing. The judge still asked me questions about what happened, but without the employer there to present evidence of misconduct, I won by default. It's actually pretty common from what I've heard from others.

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AstroAce

That would be amazing if they didn't show up, but knowing my former employer, they'll have their entire HR and legal team there. They're a large healthcare system and really don't want to pay unemployment claims. I'm going to prepare as if they'll be fully represented.

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Just wanted to add my experience - I had my overpayment waived last year and got back the money I'd paid, but completely forgot about two weeks that never got paid during the investigation. When I realized it months later and called about it, they told me it was too late to claim those weeks. Apparently there's some time limit (I think 30 days?) after your eligibility is confirmed to request those unpaid weeks. So definitely don't wait to contact them!

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Oh no! That's scary - I definitely need to deal with this ASAP then. Thanks for the warning!

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One more suggestion - when you do get through to ESD, ask for a claims specialist who is familiar with overpayment waivers and redeterminations. Not all agents are equally knowledgeable about this specific situation. If the first person you speak with seems unsure, politely ask to be transferred to someone who specializes in post-waiver claims processing. Also, if you run into resistance, mention RCW 50.20.190, which is the Washington state law governing unemployment overpayments and waivers. The fact that your waiver was approved establishes that you were eligible for benefits during that period, which should apply to all weeks during your eligible period.

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That's great advice, thank you! I'll definitely ask for a specialist and make note of that RCW number. Hoping this doesn't turn into another months-long battle.

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ESD demanding $22,500 repayment for approved COVID-era benefits after school employment dispute

I'm in a total nightmare with ESD right now. They're demanding I repay around $22,500 in benefits from COVID times when schools were closed. I've worked in education for years and here's what happened: When schools started reopening in 2020, my original school was extremely vague about my position. I kept asking HR what my job would look like when they reopened, but got nothing concrete. Meanwhile, I was juggling childcare issues (my daycare had multiple COVID exposures) and family health concerns. I ended up accepting a position at another school district where I'd worked before. There was maybe a 10-day gap between these jobs. I was fully transparent with ESD about everything! Fast forward to last year, and suddenly ESD claims I voluntarily quit my first school job (not laid off due to COVID). They had a hearing where the HR rep from my first school district COMPLETELY LIED about the circumstances. I provided screenshots of texts and emails proving I was given no clear return option, but the judge basically said "schools don't lie" and sided with them. The ridiculous part is that most of my benefits were from when schools were completely CLOSED, and the rest were from when I was part-time at the second district before being laid off when my assigned student moved away. I eventually returned to full-time work as soon as schools fully reopened. I worked with an unemployment law attorney who was shocked that I'm being asked to repay ALL benefits when only a week or two could possibly be disputed from that first school transition. I filed for a waiver because I followed EVERY rule, called ESD whenever I was unsure about anything, and did nothing unethical. I was finally getting back on my feet financially after the pandemic chaos, and now this bomb drops. Anyone successfully fight an overpayment case against ESD when a former employer lied? How detailed do I need to be in my waiver request?

i dont understand why ESD is doing this to so many people years later!!! its like they gave us the money when we needed it then changed the rules after the fact. my cousin had to set up a payment plan for $15,000 even though she did everything right. the system is broken!!!!!

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its because of all the fraud during covid. they got burned by scammers so now there punishing everyone even people who followed the rules. same old story, regular people pay the price while the real fraudsters got away with millions.

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One important detail to add about your waiver request: make sure you explain that you relied on the benefits in good faith and have already spent the money on necessary living expenses. The financial equity waiver is particularly strong when you can demonstrate that: 1. You had no reason to believe you were receiving benefits incorrectly 2. You used the money for basic needs, not luxury items 3. Repayment would cause significant financial hardship now 4. You've made efforts to resolve the situation Be very specific about your current financial situation - include your monthly income and expenses, any savings you have, and any debts or other financial obligations. The more concrete your hardship description, the stronger your case. Also, don't be discouraged if your initial waiver is denied. Many people succeed on appeal or reconsideration.

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This is incredibly helpful. I've been focusing so much on proving I didn't do anything wrong that I wasn't thinking enough about the financial hardship aspect. We're definitely in a tough spot financially - just paid for some major home repairs that depleted our savings, and we're still catching up on medical bills from last year. I'll make sure to detail all of this in the waiver request.

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