Washington Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

The ESD system is COMPLETELY BROKEN for trades and seasonal workers!!! I spent 6 weeks trying to get my benefits approved during my last training period and then they wanted all kinds of additional documentation that wasn't listed anywhere on their website. By the time it was approved, my training was almost over. Make sure you start this process EARLY and document EVERYTHING. Take screenshots of every page you submit, record the names of every ESD agent you talk to, and follow up constantly. The system is designed to make you give up!!

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100% THIS ⬆️ ESD will find any excuse to delay your claim. I submitted all my training documentation and they claimed they never received it, even though I had confirmation numbers. Had to resubmit everything twice!

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Thanks everyone for all the helpful advice! I'm going to: 1. File my initial claim at the start of Christmas break 2. Complete my waiting week during that time 3. Do the required job searches during the Christmas break period 4. Request the Training Benefits application for my February apprenticeship training 5. Get documentation from my training coordinator about the mandatory nature of the training 6. Keep detailed records of everything I submit I really appreciate all the insights and warnings about potential pitfalls. This community has been super helpful!

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That's a solid plan! One last tip: when you file your weekly claims during your approved training period, there's a question asking if you were available for work. If your training has been approved, you should answer "Yes" to this question, even though you're in training. This is because under approved training, you're considered available for work by ESD's definition. Good luck!

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UPDATE: I finally got through to ESD this morning! The agent confirmed this was definitely an error. Apparently there was a glitch in their system where some letters for claims filed in January 2025 had the delivery addresses mixed up. She flagged my account to make sure future communications come directly to me and said they're aware of the issue and working on fixing it systemwide. She also noted that while employers do get notified about claims and some general determination info, they shouldn't be receiving my detailed claim correspondence. She's escalating this as a privacy concern to their IT department. Thanks everyone for your help and confirming I wasn't overreacting about this!

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That's great to hear! I'm glad you got it resolved and that they acknowledged it was an error. It's also good they're tracking this as a system issue - hopefully that means they'll fix it for everyone affected. Did they say if they're going to notify you when it's resolved?

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No, they didn't mention sending any notification when it's fixed. But the agent did put detailed notes in my account about the issue and said all future correspondence will be double-checked for correct addressing. Better than nothing I guess!

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wait but did u ever get the actual info that was supposed to be in the letter?? like was it important or just general stuff?

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Yes, thankfully my former employer did forward the letter to me. It was about my adjudication decision (which was approved). I'm just uncomfortable that they saw all those details before I did.

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This timing difference is actually normal with ACH transfers. First payments are often processed differently (sometimes as a test transaction) than subsequent payments. What's happening is that ESD has initiated the payment, but it's still in the banking system pipeline. Few things to be aware of: 1. Most banks don't process ACH transfers on weekends or holidays 2. Some banks hold deposits for 24-48 hours before showing them as pending 3. ESD processes payments in batches, not individually If it's been less than 3 business days, I wouldn't worry yet. If it goes longer than that, then you should contact ESD to verify the payment was properly processed. You can check your payment history in eServices under "UI Claim" and look at the Payments tab to see the exact date it was processed.

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Thank you for such a detailed explanation! That makes me feel a lot better. I'll check the exact processing date in eServices like you suggested. If it doesn't show up by Friday I'll try calling ESD.

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Quick update - my payment from Monday just hit my account this morning. It took exactly 2 business days as others have mentioned. Hope yours comes through soon!

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That's great news! Thanks for the update. Mine just showed up too! I guess I was being impatient, but when you're counting on that money for bills it's easy to get anxious.

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My sister works for ESD (not speaking officially obvs) and she says ppl get confused about this all the time. The 6x rule is real but its actually about "requalifying" after you've already received benefits in your benefit year and had a break in your claim. For a totally new benefit year after your old one expired, its all about the 680 hrs in your base year. Also if your hours got reduced, def look into partial unemployment! You can sometimes get benefits if you're working part time depending on how much you earn compared to your weekly benefit amount.

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This isn't quite accurate. The 6x rule specifically applies when you're filing a completely new claim after having received benefits on a prior claim. It's in RCW 50.04.030. Here's what it says: "An individual who has received benefits under the unemployment compensation laws of any state during a benefit year shall not be eligible for benefits in a subsequent benefit year unless, subsequent to the beginning of the prior benefit year, they performed service and earned remuneration of not less than six times the weekly benefit amount determined for their new benefit year." So it does apply to the OP's situation of filing after a benefit year expiration.

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Thanks everyone for the responses! Just to update - I called ESD (used that Claimyr service someone mentioned and got through in about 35 minutes). The agent confirmed I need BOTH the 680 hours AND earnings of at least 6x my previous weekly benefit amount. She checked my records and said I've earned enough to meet the 6x requirement but I'm still about 120 hours short of the 680 hours. So I'll need to keep working for another month or so before I can file a new claim. She also said I might qualify for partial unemployment now since my hours were cut significantly, but I'd need to file a new claim to find out for sure. I'm going to stick it out a bit longer to hit that 680 hour mark first.

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Glad you got a clear answer! Keep in mind that when you do file, your benefit amount will be based on your highest-earning quarters in your base year. So if you were earning less at this part-time job than you were before, your weekly benefit amount might be lower than your previous claim. Just something to prepare for.

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Don't forget that you CAN appeal if they end up denying your claim! I had to appeal my adjudication decision and won at the hearing. The Office of Administrative Hearings (OAH) is separate from ESD and actually gives you a fair shot.

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Good to know there's an appeals process if it comes to that. Hoping it doesn't get that far though! I'm going to try all these suggestions first.

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Update from my previous comment: I checked with a colleague who works directly with ESD, and there's currently a backlog in construction industry claims specifically. There were several large layoffs in the sector this quarter, and they're reviewing employer tax compliance more carefully for construction companies. This likely explains your extended wait time compared to claims from other industries.

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That actually makes a lot of sense - several major projects got cancelled around the same time mine did. At least now I understand why it's taking so long. I appreciate the insider info!

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