congrats on getting your issue fixed! my claim was stuck for like 3 months last year and i wish i knew about calling the governors office. i just kept calling esd over and over again til i finally got someone helpful. what a waste of time

WHY isn't this information on the ESD website?? They deliberately hide these options because they DON'T WANT TO PAY US. I've been stuck in adjudication for 7 weeks and my car was already repossessed. I'm calling the Governor's office TOMORROW MORNING!!!

Something I forgot to mention earlier - if your appeal is successful, make sure to check your payment history once payments resume. Sometimes ESD misses paying certain weeks or calculates the wrong benefit amount for some weeks. I had to call them to fix two weeks they somehow skipped even though I had filed claims for them. Also, interest does NOT accrue on back payments owed to you, in case you were wondering.

Thanks everyone for the helpful info. I'll definitely keep filing my weekly claims, and I'll plan to contact ESD about 10 business days after the hearing if I don't see any movement. I've been documenting everything carefully, so hopefully that helps if there are any issues. Still worried about making January rent, but at least I have a better idea of the timeline now. I'm going to look into those emergency rental assistance programs just as a backup plan.

I used Claimyr last week when I was in a similar situation (not disqualified but stuck in adjudication forever) and got through to ESD in about 15 minutes. The agent was able to see that there was a flag on my account that needed to be removed. Much better than spending days trying to call them directly.

UPDATE: I managed to get through to ESD today (after trying Claimyr - totally worth it). The agent confirmed my employer incorrectly reported that I quit. She put notes on my account and advised me to continue with my appeal. She said the appeal should be successful since I have documentation, but it will still take several weeks to process. For anyone facing similar issues - KEEP FILING YOUR WEEKLY CLAIMS even while disqualified! The agent emphasized this multiple times. Also, check your correspondence tab regularly for any letters requiring action. Thanks everyone for your help and advice. I'll update when my appeal is resolved.

also btw they ask if ur job is permanent when u file each week so make sure u mark YES since u got hired full time even if its not 40 hrs. my friend marked NO cuz she was on probation period and got flagged for review!!

One more important thing - if your hours increase to 40+ per week or your pay increases, make sure you still report that for your weekly claims. Technically, your claim stays open for a year from when you first applied, but once you have those 4 consecutive weeks over your WBA, it goes inactive. You can always reactivate it within that year if your hours get cut or something changes with your job.

For anyone else experiencing this situation, here's what's happening: When ESD approves an overpayment waiver, two things occur: 1. The remaining balance of your overpayment is forgiven (reduced to zero) 2. Any money you already paid toward that overpayment is refunded to you The refund typically processes through ESD's payment system before the determination letter is generated by their notification system. This creates a situation where claimants often receive money before they receive an explanation. If you can't access your online account, it's likely because your claim status has changed, which sometimes triggers a security protocol requiring re-verification. You can request a new access code by mail through the SAW (Secure Access Washington) system. To confirm your waiver status without waiting for the letter, call ESD at 800-318-6022. Current wait times are extremely long (1-3 hours), so call early in the morning right when they open at 8:00 AM.

I forgot to mention - check your spam/junk mail folder! My determination letter got caught in my email spam filter. Also, after I finally got through to ESD, my online account started working again about 48 hours later. Apparently they have to manually reset something after a waiver approval.