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i got this message to but didnt even notice til i saw your post lol. i just file anyway and got paid like normal so i think its fine.
When I first started on unemployment last year I got so confused about when weeks begin and end! I remember submitting for the wrong week and having to call and sort it all out. Such a pain! But yeah, this is definitely just an error in their messaging. The actual claim period should be correct when you go to file.
my cousin works at esd and says their whole computer system is a mess since the 2025 upgrade. apparently the verification system and the payment system aren't talking to each other properly. lots of claims are getting stuck in this weird limbo where the docs are verified but the payment release doesn't happen automatically like it should. she says they're totally overwhelmed with these cases.
This matches what we've been hearing too. The system upgrade in January created numerous integration problems between their different databases. What's frustrating is that ESD hasn't publicly acknowledged these technical issues, so claimants think they've done something wrong when it's actually a system problem. Thanks for sharing this insider perspective.
I had the exact same problem last month - stuck in ID verification for 7 weeks despite uploading crystal clear documents. The regular phone line was completely useless (when I could even get through). One thing I discovered is that if you go to your nearest WorkSource office in person, they sometimes have direct lines to ESD specialists who can help with these identity verification issues. I went to the one in Tacoma and the staff person there made a call on my behalf to someone who could actually see what was happening with my claim. Turned out my verification had passed weeks ago but was stuck in what they called a "technical exception queue" waiting for manual review. The in-person WorkSource staff escalated it for me, and my claim was paid three days later. Might be worth trying if the Governor's Office approach doesn't work for anyone.
Here's a strategy that often works for pending claims: 1. Contact your state representative or senator's office - they have liaisons who can contact ESD directly 2. Provide your claim ID, contact info, and a brief explanation of the delay 3. Sign their privacy release form so they can inquire on your behalf I was an ESD adjudicator before switching careers, and legislative inquiries always got fast-tracked. It's not ideal that it works this way, but it often gets results within 7-10 days versus months of waiting.
I never thought of contacting my state rep! That's brilliant. Do I just call their office directly? This sounds like it might actually work.
Yes, call their office directly. Just google "[your city] state representative" to find yours. Explain that you've been waiting 4 months for unemployment benefits with no resolution. They'll have you fill out a privacy release form (usually by email) and then they'll contact ESD's legislative liaison. I've seen this resolve even complicated claims many times.
I waited like 5 months last year lol. Then got all the backpay at once which was nice but still had to max out credit cards waiting. The system is broken but they do pay eventually if you're eligible.
btw those emails are good sometimes tho,, I actually got a decent job lead from 1 of the hiring events last month so dont ignore them completely maybe
Quick tip about WorkSource emails - they typically use this format for different communications: - "INFORMATION ONLY" emails = optional events, resources - "ACTION REQUIRED" emails = mandatory stuff that affects benefits - "REMINDER" emails = could be either type Always check the subject line and first paragraph to determine if it's mandatory. And remember, you can always count event attendance as one of your three weekly activities, so they can be useful even though they're optional.
Alfredo Lugo
Pro tip: document EVERYTHING. Take screenshots of all confirmations when you submit documents. Write down dates, times and names when you talk to anyone. Keep copies of EVERYTHING you send them. The system is a mess right now and I had to prove multiple times that I had already submitted certain documents.
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Gianna Scott
•That's great advice - just took screenshots of my submission confirmations and saved them to a folder. Wish I'd known to do this from the start!
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Daniel White
When I had my baby last year I went from regular UI to PFML and it actually only took 2 weeks!!! But my coworker who did the same thing a month later waited for almost 7 weeks. I think it's totally random and depends on who processes your claim. Just bad luck sometimes.
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Caleb Bell
•TOTALLY RANDOM is exactly right!!! They shouldn't be allowed to take so long when people have BABIES to feed and bills to pay! The whole system is broken and nobody cares about us regular working people.
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