Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Pro tip: document EVERYTHING. Take screenshots of all confirmations when you submit documents. Write down dates, times and names when you talk to anyone. Keep copies of EVERYTHING you send them. The system is a mess right now and I had to prove multiple times that I had already submitted certain documents.

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That's great advice - just took screenshots of my submission confirmations and saved them to a folder. Wish I'd known to do this from the start!

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When I had my baby last year I went from regular UI to PFML and it actually only took 2 weeks!!! But my coworker who did the same thing a month later waited for almost 7 weeks. I think it's totally random and depends on who processes your claim. Just bad luck sometimes.

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TOTALLY RANDOM is exactly right!!! They shouldn't be allowed to take so long when people have BABIES to feed and bills to pay! The whole system is broken and nobody cares about us regular working people.

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i got this message to but didnt even notice til i saw your post lol. i just file anyway and got paid like normal so i think its fine.

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When I first started on unemployment last year I got so confused about when weeks begin and end! I remember submitting for the wrong week and having to call and sort it all out. Such a pain! But yeah, this is definitely just an error in their messaging. The actual claim period should be correct when you go to file.

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The whole system is just needlessly complicated. Why can't they just say "file for January 26-February 1" instead of "the week beginning/ending on" language? Would make it so much clearer for everyone.

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my cousin works at esd and says their whole computer system is a mess since the 2025 upgrade. apparently the verification system and the payment system aren't talking to each other properly. lots of claims are getting stuck in this weird limbo where the docs are verified but the payment release doesn't happen automatically like it should. she says they're totally overwhelmed with these cases.

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This matches what we've been hearing too. The system upgrade in January created numerous integration problems between their different databases. What's frustrating is that ESD hasn't publicly acknowledged these technical issues, so claimants think they've done something wrong when it's actually a system problem. Thanks for sharing this insider perspective.

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I had the exact same problem last month - stuck in ID verification for 7 weeks despite uploading crystal clear documents. The regular phone line was completely useless (when I could even get through). One thing I discovered is that if you go to your nearest WorkSource office in person, they sometimes have direct lines to ESD specialists who can help with these identity verification issues. I went to the one in Tacoma and the staff person there made a call on my behalf to someone who could actually see what was happening with my claim. Turned out my verification had passed weeks ago but was stuck in what they called a "technical exception queue" waiting for manual review. The in-person WorkSource staff escalated it for me, and my claim was paid three days later. Might be worth trying if the Governor's Office approach doesn't work for anyone.

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do u need an appointment for worksource or can u just walk in??

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Most WorkSource locations take walk-ins, but it's better to book an appointment through their website if possible. They get really busy, especially in the mornings. Make sure to bring all your claim information and ID documents with you when you go!

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Here's a strategy that often works for pending claims: 1. Contact your state representative or senator's office - they have liaisons who can contact ESD directly 2. Provide your claim ID, contact info, and a brief explanation of the delay 3. Sign their privacy release form so they can inquire on your behalf I was an ESD adjudicator before switching careers, and legislative inquiries always got fast-tracked. It's not ideal that it works this way, but it often gets results within 7-10 days versus months of waiting.

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I never thought of contacting my state rep! That's brilliant. Do I just call their office directly? This sounds like it might actually work.

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Yes, call their office directly. Just google "[your city] state representative" to find yours. Explain that you've been waiting 4 months for unemployment benefits with no resolution. They'll have you fill out a privacy release form (usually by email) and then they'll contact ESD's legislative liaison. I've seen this resolve even complicated claims many times.

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I waited like 5 months last year lol. Then got all the backpay at once which was nice but still had to max out credit cards waiting. The system is broken but they do pay eventually if you're eligible.

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5 MONTHS?! That's insane... though the backpay would be nice if/when it finally comes through. I'm definitely going to try the state rep approach mentioned above because I can't wait that long.

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btw those emails are good sometimes tho,, I actually got a decent job lead from 1 of the hiring events last month so dont ignore them completely maybe

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Quick tip about WorkSource emails - they typically use this format for different communications: - "INFORMATION ONLY" emails = optional events, resources - "ACTION REQUIRED" emails = mandatory stuff that affects benefits - "REMINDER" emails = could be either type Always check the subject line and first paragraph to determine if it's mandatory. And remember, you can always count event attendance as one of your three weekly activities, so they can be useful even though they're optional.

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This is super helpful! I'll start paying more attention to those specific headings in the emails. Makes much more sense now why some seem more urgent than others.

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