Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

i tried claimyr after seeing it mentioned here. just wanted to say it actually worked for getting through to esd. waited like 15 min instead of never getting through at all. agent fixed my issue with missing work history that was holding up payment. the chat works for some people but if you need actual esd this was faster

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How much did they charge you??? Seems WRONG that we have to PAY to access a government service our taxes already fund!!!!

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forgot to say in my last comment - my issue was similar to yours, needed to submit verification documents. the worksource chat told me what docs i needed but couldnt actually fix my claim status, needed ESD for that part

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That makes sense - I'm uploading my verification docs today, so fingers crossed it resolves my issue! If not I might need to try getting through to actual ESD too.

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Yes, call your district's state representatives directly. You can find who represents you by entering your address on the legislature website. Explain your situation, the timeline, and the financial hardship you're facing. Be specific about how long you've been waiting and what steps you've already taken. They typically have staff dedicated to helping constituents with state agencies. In King County, they're very familiar with ESD issues.

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I did this last year and my rep's office actually called ESD on my behalf! My claim was processed within a week after that. Definitely worth trying.

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Update: I took several pieces of advice from this thread. I used Claimyr to get through to ESD (it actually worked!) and spoke with a tier 2 agent who explained my claim was flagged because my former employer contested it. The agent helped me understand what additional documentation I needed to provide. I also contacted my state representative's office, who said they'd follow up with ESD if it's not resolved in the next week. Thanks everyone for the advice - I feel like I'm finally making progress instead of just waiting helplessly.

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To address your specific situation: When you have an employer information error that's causing an eligibility issue, you have several options: 1. Continue trying to call ESD at 833-572-8400 during less busy times (early morning is best) 2. Use the Legislative Hotline as suggested (1-800-562-6000) 3. Consider a service like Claimyr if the above doesn't work 4. Submit a formal appeal of the ineligibility determination Regarding the last option - you'll receive a formal determination letter explaining why you're ineligible. You have the right to appeal this determination within 30 days. In your appeal, clearly explain that there was an error in the employer information you provided and specify what the correct information should be. Appeals are reviewed by a different department and can sometimes be a faster way to get errors corrected. In the meantime, continue filing your weekly claims even while showing as ineligible. Once the employer information is corrected, you'll be eligible for back payments for weeks you claimed properly.

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Thank you so much for this detailed response! I actually just got my determination letter yesterday but wasn't sure if I should appeal since I know it's just because of my mistake. But filing an appeal makes sense if it gets someone to look at my claim. I'll definitely keep submitting my weekly claims too - I almost stopped because I thought it was pointless while showing ineligible.

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One more important thing - make sure you're thoroughly documenting every attempt to contact ESD. Keep a log with dates, times, and method of contact (phone, message, etc.). If you end up needing to file an appeal for any benefit delays, this documentation will help show you were making good faith efforts to correct the problem. Also, when you do speak with someone, get their name and ID number if possible, and ask them to note in your file that you've been trying to contact ESD about this issue for [however many] days.

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That's excellent advice, thank you! I'll start a log right away with all my previous attempts too. Hopefully I can get this resolved soon - I'll try some of these suggestions and update here if anything works. Really appreciate all the help!

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I know this doesn't help with your current situation but my brother has been roofing for 12 years and he got tired of the winter layoffs so he now works for a company that does interior renovations during winter months. Maybe look into something like that for next year so you don't have to deal with ESD's ridiculous standby rules? Just a thought... good luck either way!

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That's actually really smart. I love roofing but these winter gaps are killer. I'll definitely look into companies that might have interior work during the off-season. Thanks for the suggestion.

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Just wanted to check back - did you get any resolution to your issues? Were you able to get the standby extended or get your identity verification processed?

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A bit of good news actually! My boss submitted the proper paperwork with a projected return date (he just estimated 6 weeks from now), and my standby got approved yesterday. Still waiting on the identity verification though. I'm going to try that Claimyr service someone mentioned to see if I can get through to a human who might be able to expedite it. Thanks for checking back!

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Something else to consider is taxes! Even though your income won't affect his benefits, remember that unemployment is taxable income. So when you file taxes next year, your combined income might put you in a higher tax bracket. Not saying don't take the job! Just something to be aware of so you're not surprised at tax time.

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That's a really good point I hadn't considered! I'll make sure we set aside some money for taxes if I take this position. Definitely don't want a surprise tax bill!

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Demi Hall

Just to follow up on what others have correctly stated - Washington ESD only looks at the individual claimant's income when determining eligibility and weekly benefit amounts. Your employment status and income have no direct impact on your husband's unemployment benefits. The system is designed this way specifically to encourage families to maintain or increase household income during periods of partial employment. Taking the job will simply add to your total household income rather than replacing his benefits. One additional note: if your husband finds part-time work, he may still qualify for partial unemployment benefits if he earns less than his weekly benefit amount. In that case, ESD would deduct a portion of his earnings from his benefit (not your earnings).

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Thank you for the follow-up! I think I'm going to accept the job offer tomorrow. It's such a relief knowing we can have both income sources while he continues looking for something in his field. I really appreciate everyone's help clarifying this!

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