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I reopened my claim last month after a 6-week job didn't work out. The online process was pretty easy, but I got stuck in adjudication right away. For me, adjudication took 3 weeks, which isn't great but better than the 8+ weeks I've heard from others. One thing that helped me: I submitted a detailed letter through my eServices messages explaining exactly what happened with dates, specifics about misrepresentations, etc. I think being proactive with that information helped speed things up a bit. And definitely keep doing your job search activities while you wait! They're super strict about that now.
That's a smart idea about sending a detailed explanation through eServices messages. I'll definitely do that after I submit the reopening request. Did you get payments while in adjudication or only after they made a decision?
You don't get any payments during adjudication - they hold everything until they make a decision. That's why it's so stressful! But if they approve you, you'll get all the back payments for the weeks you claimed during adjudication. Just make sure you're answering the weekly claim questions accurately about why you're not working.
this happened to me too!!! the job market is crazy right now, companies lie about EVERYTHING just to get desperate people in the door. my situation was different bc I got laid off after 3 weeks (not quit) so I didn't have to deal with the "good cause" thing but I was able to reopen my old claim no problem. good luck!!!!
Thanks! It's so frustrating how common this seems to be. Glad you were able to reopen your claim without issues!
Once I got through to a real person, they were able to see exactly what was going on with my claim and fixed the issue while I was on the phone. The whole thing took about 15 minutes once I was connected to an agent. Sometimes you just need someone to look at your specific situation rather than trying to figure it out through their automated systems.
Update: I just found a notice in my eServices account about the change! It was buried in the "Important Messages" section that I rarely check. It explains that they've simplified the weekly claim process but emphasizes that we still need to keep detailed records. Thought I'd share in case anyone else missed it too!
Typical ESD making major changes and barely communicating them 🙄 Thanks for pointing this out! I never check that section either
Unfortunately you can't technically backfill job search activities, but you can document anything you actually did in those weeks (applications, resume submissions, networking, etc.). When you finally speak with an agent, explain your misunderstanding about the requirements. Sometimes they'll give you a one-time exemption if you can show you were actively looking but just not documenting properly. If you already have a job lined up at your new location with a future start date, you might qualify for "standby" status which would exempt you from job search requirements temporarily. But you'd need to apply for that specifically.
One additional thing to check - log into your eServices account and look for any alerts or questionnaires they might have sent. Sometimes they need additional information but the notification gets filtered to spam. Also, military spouse claims sometimes require an additional Military Spouse Declaration form that's separate from your initial application. If all else fails, you can also try contacting the WorkSource office in your new location - sometimes they have direct channels to ESD staff and can help move things along. Good luck!
I just checked and don't see any pending questionnaires, but I'll keep checking daily. I submitted the Military Spouse Declaration with my initial claim, but maybe I should resubmit it just to be safe? I'll also reach out to the local WorkSource office tomorrow. Thank you everyone for all your helpful suggestions!
Leo Simmons
UPDATE: Finally got through to ESD this morning! Used the Claimyr service that someone mentioned above and was connected to an agent in about 30 minutes. Turns out my claim was flagged for identity verification because I had worked in two states last year. The agent was able to clear it while I was on the phone, and she said my payments should process within 48 hours. Such a relief to finally know what was happening! Thanks everyone for your help and suggestions.
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James Maki
That's awesome! I'm going to try Claimyr too. This waiting game is killing me and my bank account!
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