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when i had this problem i just kept uploading my documents every few days and eventually it cleared. i think sometimes they just miss seeing them the first time because of how many they're processing
Yes, finally! I used the Claimyr service that someone recommended above to get through to ESD yesterday. The agent I spoke with said my documents were fine, but there was a system flag because I recently moved. She cleared it manually while I was on the phone, and this morning my account shows as verified! Payments are being processed now. Such a relief!
Update: I finally got through to ESD this morning! The representative explained that my claim was flagged because my previous employer filed some quarterly tax documents late, which made it look like I was working during weeks I claimed benefits (I wasn't). She said this is happening to a lot of people right now. I've uploaded my final paystub showing my last day of work, my termination letter, and my ID documents. They said it could take 3-4 weeks to review everything but she put a note in my file that I've responded to the letter. Such a relief to know what's actually going on! Thank you everyone for your help and suggestions. This community is amazing!
I got through too, finally!! In my case they said my employer reported different quarterly wages than what I had reported on my weekly claims. I explained that I had reported everything correctly based on when I was actually paid, not when the employer processed their quarterly reports. The agent said that's a common issue and told me exactly what to send in. They also put a hold on any collection activity while my case is being reviewed. Feeling so much better now!
my freind called our state rep's office insted of governor and got his claim fixed in like 2 days! find your rep here https://app.leg.wa.gov/districtfinder/ mabye try both?
I had success with the governor's office after my claim was stuck for 9 weeks. The number is 360-902-4111. They took my information and within a week, ESD called me to resolve my issue. Just be prepared with your claim ID and a clear explanation of the problem. They can't work miracles, but they definitely can get someone at ESD to actually look at your claim instead of letting it sit in the system forever.
Thanks - I'll definitely call them tomorrow. It's good to hear that it actually worked for you! Did they ask for any other information besides your claim ID?
I can't believe ESD is STILL doing this in 2025! This exact same thing happened to thousands of people back in 2022-2023 after the pandemic benefits ended. You'd think they would have fixed their system by now. But no, still sending out incorrect tax forms and causing massive headaches for people. This is why nobody trusts government agencies to do anything right. 🤦♀️
Just checking back - were you able to get through to ESD about the corrected 1099-G? Any progress on your situation?
I tried calling every day this week but couldn't get through - always get the "high call volume" message and then it hangs up. I did submit a message through eServices yesterday, but no response yet. Starting to get worried about tax filing deadlines...
That's exactly why I ended up using Claimyr - the regular phone lines are impossible this time of year. If you're running up against tax deadlines, it might be worth trying. Whatever you do, don't just file with the incorrect 1099-G information - that will cause bigger headaches later.
Andre Rousseau
Anyone know if this delay affects standby status too? I'm on standby with my employer and worried this might mess up my return to work date somehow.
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Carmen Ortiz
•No, the processing delay only affects payment timing, not your standby status. Your standby end date is set separately in the system and won't be affected by payment processing times.
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Nia Davis
UPDATE: Mine finally changed to 'paid' status this morning! So it took about 48 hours instead of the usual 24. Just wanted to let everyone know in case you're still waiting on yours.
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Mateo Perez
•Thanks for the update! Mine changed too. Phew!
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CosmicCrusader
•still waiting on mine 😭 going on day 3 now
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