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After reading all this im so glad I used Claimyr instead of calling myself. it saved me HOURS. Just google it. after 2 weeks of trying myself i paid them and got through to ESD in an hour.
Ya they call and wait on hold then call u when they get someone. Not sketchy at all they dont even ask for any personal info just ur phone number to call u back. saved my sanity for real
To directly answer your original question, here are ALL the ESD phone numbers that might help: - Main Claims Center: 800-318-6022 (best chance, but hardest to reach) - Technical Support: 855-682-0785 (limited help with claim status) - Office of Special Investigations: 800-246-9763 (only for fraud issues) - Employer Line: 877-504-5607 (not for claimants, but sometimes agents will help) If your claim has been pending more than 3 weeks, you can also try contacting your state representative's office. They often have ESD liaisons who can look into delayed claims.
When I was having trouble reaching ESD about my claim status, I used a service called Claimyr (claimyr.com) that got me through to an actual agent in about 25 minutes instead of trying for days. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Might be helpful once you do file your claim, since these good cause quit situations often need to be discussed with an actual person.
Does that actually work? I've been trying to reach someone at ESD for 3 weeks about my adjudication and keep getting disconnected!
Thanks everyone for the clarification and advice. To recap what I've learned: 1. I meant "good cause quit" not bonding claim (oops) 2. I can't get pre-approved for benefits - have to actually quit first 3. Need to formally report issues to HR/management before quitting 4. Document EVERYTHING with dates/times/witnesses 5. Look into using my PTO while job hunting I'll start putting together my documentation and make a formal complaint to HR tomorrow. Really appreciate all the help!
Smart approach! One more tip: when you do talk to HR, follow up with an email summarizing what was discussed. Something like "As we discussed today regarding the hostile work environment..." This creates another paper trail showing you tried to resolve things properly. Good luck!
wait do we still need to do the 3 job search activities even if our claims are stuck? i haven't been doing them cuz i thought my claim was denied or something
oh no!!!! i missed like 2 weeks of job searches thinking it didn't matter. am i totally screwed now????
Don't panic - document your activities for this week and moving forward. When you speak with ESD, explain the situation honestly. Sometimes they can work with you if you had a good-faith misunderstanding, especially with all the system confusion happening. But you need to start doing and recording your activities immediately.
UPDATE: My claim finally processed! It took almost 3 weeks but the money showed up in my account this morning. I never did get through to anyone at ESD, but I kept filing my weekly claims like you all suggested. For anyone else dealing with this - hang in there, it seems they are working through the backlog gradually.
That's great to hear! Mine's still showing as processing but hopefully it'll clear soon too. Did you get any notification that it was going to be paid or did the money just appear?
No notification at all - it just changed from "Processing" to "Paid" in my account overnight and the money showed up in my bank account this morning. The ESD website still shows no explanation for the delay.
Wait so you've been waiting 2 months in adjudication and JUST NOW contacted the governor's office? I would have done that after 3 weeks max! For what it's worth, when I had an issue last year and went through the governor's office route, it took exactly 2 weeks from my contact with them until my claim was resolved. They told me 10-15 business days was their typical timeframe for these escalations.
I kept calling ESD directly hoping to get through. I didn't even know contacting the governor was an option until I found this forum! Lesson learned for sure.
Ella Cofer
Just checking back - were you able to get through to ESD? What did they say about the $5 payment?
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Oliver Cheng
•Yes! I used that Claimyr service and got through to ESD this afternoon. The agent told me there was a calculation error in their system that affected about 230 claims this week! They're manually correcting all of them and said I should see the remaining $168 deposited within 48 hours. Thanks everyone for your help and suggestions!
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Kevin Bell
THE SYSTEM IS BROKEN!!! This is the third post I've seen this week about payment errors. How are people supposed to survive when ESD can't even pay the right amounts?? And you can never reach anyone there! I'm still waiting for backpay from FEBRUARY!!!! 😡😡😡
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Felicity Bud
•While frustrating, it's important to note that these system errors affect a small percentage of claims. When you do encounter issues, document everything carefully and be persistent in reaching out. For backpay issues specifically, you may want to contact your state representative as they can sometimes help expedite resolution of long-standing claims.
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