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When i was in adjudication for 5 weeks last year I finally got through to someone who told me they needed additional income verification that they never bothered to request from me! Check your notices tab on eServices and see if there's anything there you missed. Sometimes they send requests for info but don't make it obvious.
One thing I learned the hard way: even though your employer has 10 days to respond to ESD about your claim, they can actually contest it MUCH later, which can trigger adjudication weeks after you start receiving benefits. Make sure you're carefully tracking your available balance in case you suddenly get disqualified and have to pay everything back. I've seen it happen to coworkers.
Well that's terrifying. I hadn't even thought about the possibility of getting benefits and then having to pay them back. This whole system feels designed to stress people out when they're already dealing with job loss. I'm definitely going to try that Claimyr service tomorrow.
The same thing is happening to me right now but my letter said I'm approved starting November 1st. I've been trying to call ESD but it's impossible to get through! I've been hung up on 8 times already this week. Did you get this resolved yet? Did you have to do anything special to get someone on the phone?
UPDATE: I finally got through to ESD this morning! The agent confirmed exactly what you all said - the approval went through in their system but the disqualification flag wasn't removed. She fixed it while I was on the phone and said all my weekly claims should update to 'paid' status within 2-3 business days. She also said I should receive all the back payments for the weeks that were showing as disqualified (but that I had filed for) in one lump sum. Such a relief! For anyone else dealing with this issue, definitely call and specifically mention the 'disqualification flag' - that seemed to help the agent understand exactly what needed to be fixed.
Thank you for these practical suggestions. I'm definitely going to call all my creditors tomorrow and explain the situation. I didn't think about keeping screenshots - that's a really good idea. And I'll look into legal aid if this drags on much longer. It helps to know I'm not alone in dealing with this nightmare.
yah this happens sometimes. the phone system is actually more reliable than the website ime. wait til tomorrow and check again before u do anything else
Update: You all were right! I checked this morning and now the website is showing my claim as "Processing" with yesterday's date. Looks like it just needed some time for the systems to sync up. Thank you everyone for the advice and keeping me from panicking or filing twice!
CaptainAwesome
If it's been 5 weeks with no movement, I would definitely try to speak to someone at ESD directly. After using the service that was mentioned earlier (Claimyr), I got through to ESD in about 45 minutes. The agent told me my claim was sitting in a queue waiting for an adjudicator to review it, but she was able to expedite it since it had been pending so long. Two days later, my claim was approved. If you do get through, specifically ask if your claim is in adjudication, and if so, why. Also ask if your former employer has responded to their request for information - sometimes claims are delayed simply because the employer hasn't responded yet.
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Amara Okafor
•This is really helpful, thank you. I'm going to try calling again tomorrow morning. I'll specifically ask about adjudication status and whether my employer has responded. Knowing what questions to ask is half the battle! I appreciate everyone's advice so much - this has been such a stressful situation.
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Esmeralda Gómez
Based on what you've described - being terminated due to "restructuring" with no prior warnings or disciplinary actions - your claim should eventually be approved. Restructuring is considered a lack of work situation, which is not disqualifying for unemployment benefits. The delay is frustrating but unfortunately common in 2025 with the current backlog at ESD. Keep documenting everything - save any emails or messages from your employer about the termination, any performance reviews that show you were meeting expectations, etc. This documentation will be crucial if they try to contest your claim. And definitely keep filing those weekly claims while you wait!
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Gabrielle Dubois
•I second this! Document EVERYTHING. My brother had his former employer try to change their story 3 weeks into his claim, saying he was fired for attendance issues when originally they told him it was budget cuts. Luckily he had emails proving their original statement.
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