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That's awesome that your senator's office responded so quickly! I've been reading through all these responses and it sounds like the state representatives really are the way to go. I'm going to follow your lead and contact both my rep and senator today. For anyone else reading this - it seems like the key is being super detailed about your situation and including all your claim info. I'm keeping my fingers crossed that this finally breaks through the ESD wall. Please keep us updated on how it goes!
Thanks for the encouragement! I'll definitely keep everyone posted on the progress. It's so helpful having all these different experiences shared here - gives me hope that there actually are ways to break through this system. I'm going to make sure I have all my documentation organized before I contact my reps so I can give them everything they need right away. Hopefully we can all get our claims moving soon!
Just want to add my experience since I went through this exact same nightmare last year. After 8 weeks in adjudication hell, I contacted my state representative AND filed a complaint with the Washington State Ombuds (ombuds.wa.gov). The Ombuds office was actually really helpful - they have a specific process for ESD complaints and can investigate when agencies aren't following proper procedures. They don't resolve claims directly, but they can pressure ESD to follow up on cases that have been sitting too long. I submitted my complaint online and got a response within a week. Between my rep's inquiry and the Ombuds investigation, my claim finally moved forward. The Ombuds route might be worth trying alongside contacting your legislators - gives you multiple avenues of escalation.
Quick update on timeframes since you asked: Once your employer submits the standby request properly, ESD typically processes it within 5-7 business days. Make sure your employer marks it as "Construction Industry" in the industry classification section - this is crucial for the 8-week approval. While waiting for approval, continue completing your job search activities. If approved, you'll receive a message in your ESD portal, and future weeks won't require job search activities. For previous weeks, they may waive the job search requirements retroactively, but don't count on it - better to have completed and logged them.
Just went through something similar myself! The key thing everyone's mentioning is absolutely right - your employer HAS to be the one to submit the standby request through their portal. I made the same mistake thinking a letter would be enough. Once my employer submitted it properly (took them about 10 minutes once they figured out where to go in their account), it got approved in about a week. The construction industry classification is super important for getting the full 8 weeks. Don't skip your job searches while waiting though - I learned that the hard way when they initially denied some of my weekly claims for incomplete activities. Good luck!
Thanks for sharing your experience! It's reassuring to hear from someone who went through the exact same thing. I'm definitely going to keep up with the job search activities while waiting - sounds like ESD doesn't mess around with that requirement. Did you have any issues with the retroactive approval for the weeks before your employer submitted the request, or did they cover everything once it was approved?
I've been using handwritten logs for about 6 months now and haven't had any issues! One tip that's helped me a lot is to use a black pen (not blue) when filling out the forms - it scans and photographs much better if you ever need to submit digital copies. Also, I keep mine in a dedicated folder and number each page in case they get mixed up. The ESD website actually has a downloadable PDF version of their job search log that's designed to be printed and filled out by hand, so you're definitely good to go with that approach!
Thanks for the tip about using black pen! I never thought about how that would affect photo quality. I'll definitely look for that PDF version on the ESD website too - having an official form designed for handwriting sounds perfect. The numbering pages idea is really smart in case they ever get out of order.
Just want to add that I've been doing a combination approach for the past few months - I keep a handwritten backup log in addition to using the online system when it's working. This way if the website crashes or times out (which happens way too often), I already have everything written down and don't have to scramble to remember what I applied for. I use one of those composition notebooks so the pages can't fall out and get lost. It's a bit of extra work but gives me peace of mind knowing I'm covered either way!
I went through this exact same confusion a few months ago! The key thing to remember is that PFMLA is handled through a completely separate portal from regular unemployment. Once you log into your SAW account, look for "Paid Family and Medical Leave" (not unemployment services). The weekly certifications are much simpler - they mainly just ask if you were still on leave and if you received any other income. No job search requirements at all! I'd recommend setting a weekly reminder on your phone to file since it's easy to forget when you're recovering from surgery. Hope your recovery goes smoothly!
Thank you so much for the encouragement and the reminder tip! I really appreciate everyone's help in this thread. It's such a relief to know that the PFMLA weekly certifications are simpler than unemployment claims. Setting a weekly reminder is a great idea - I'll do that right after I get caught up on my missed weeks. Thanks again for the well wishes on my recovery!
Just wanted to add my experience - I also got confused about this when I first started my PFMLA claim after knee surgery. The key thing that helped me was realizing that when you log into SAW, you'll actually see TWO different account options if you've used both systems: one for "Unemployment Services" and another for "Paid Family and Medical Leave." Make sure you click on the PFMLA one! Also, unlike unemployment where you have to file by a certain day of the week, PFMLA gives you more flexibility on when during the week you submit your certification. The whole process is definitely more user-friendly once you find the right place. Good luck with your recovery!
This is really helpful! I think the confusion about having two separate account options in SAW is what threw me off initially. I was probably clicking on the unemployment services out of habit since that's what I used last year. Thanks for clarifying that PFMLA gives more flexibility on filing timing too - that takes some pressure off. I really appreciate everyone sharing their experiences here, it's made this whole process so much less stressful!
Dylan Cooper
sooo what was the workshop actually like? i have one next week for job search strategies and im wondering if its gonna be a waste of time. did they just read off slides or was it interactive??
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Liam O'Donnell
•It was better than I expected honestly. Some slide reading but also breakout rooms where we practiced answering interview questions. The facilitator seemed to actually care. Just make sure you participate when they ask questions - they definitely noticed who was engaged vs who was just logging in to check the box.
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Pedro Sawyer
This whole thread is so relatable! I just went through the same panic attack last week waiting for my WorkSource link. Mine came literally 3 minutes before start time and I was frantically trying to get Zoom to work. @Liam glad you made it in! For anyone else dealing with this - I found out you can actually log into the WorkSourceWA website and sometimes find a backup link under your appointments section. Doesn't always work but worth checking. Also if you're on mobile, download the Zoom app ahead of time because the browser version can be glitchy. The system is definitely designed to stress us out but at least the workshops aren't completely useless once you actually get in!
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Victoria Charity
•Thanks for the tips! I'm definitely going to download the Zoom app before my next workshop. The mobile browser thing is good to know - I would have probably tried to use Safari and gotten frustrated. It's crazy how many hoops we have to jump through just to keep our benefits. At least it sounds like the workshops themselves aren't terrible once you actually get access to them.
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