Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

As someone who went through this exact situation two years ago, I feel your pain! The SSA phone wait times are absolutely brutal. Here's what finally worked for me: I called my local SSA office directly (not the main 1-800 number) and was able to schedule a phone appointment for later that week. Many local offices offer scheduled phone consultations where they call YOU at the appointed time - no waiting on hold! You can find your local office number on the SSA website using your zip code. When I had my scheduled call, the representative was able to calculate my ex-spouse benefit estimate in about 10 minutes. Just make sure you have your ex's full name, date of birth, and SSN ready (which you mentioned you have from old tax returns). The estimate they gave me was spot-on when I actually filed. This approach saved me hours of frustration and I got accurate information from someone who had time to explain everything properly.

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This is exactly what I needed to hear! I had no idea local SSA offices could schedule phone appointments - that sounds so much better than the endless hold times on the main number. I'm going to look up my local office right now and try to schedule one of these phone consultations. Having someone call me back at a set time would be perfect since I can plan around it instead of being stuck on hold indefinitely. Thanks for sharing what worked for you - this gives me hope that I can actually get this sorted out without losing my sanity!

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I just discovered another option that might help - some SSA offices have self-service kiosks where you can pull certain benefit information without waiting in line. However, I'm not sure if they show ex-spouse benefit estimates specifically. You might also want to check if your local library has a SSA outreach program - mine has a volunteer AARP tax counselor who comes in twice a month and is really knowledgeable about Social Security benefits. She helped my neighbor figure out her widow's benefits without having to deal with SSA directly. It's worth asking your librarian if they have any similar programs. The volunteer couldn't give official estimates, but she walked through the calculation method so my neighbor knew roughly what to expect before making the SSA appointment.

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That's a really interesting suggestion about the library programs! I hadn't thought about AARP volunteers helping with Social Security questions. Even if they can't give official estimates, having someone walk through the calculation method would be super helpful for understanding what to expect. I'm definitely going to call my local library to see if they have any similar outreach programs. Sometimes these community resources are hidden gems that can save you so much time and frustration compared to dealing with government agencies directly.

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my payment just came thru today! check your accounts everyone

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Just checked - mine arrived too! What a relief. Thanks everyone for your help and sharing your experiences.

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This whole thread has me worried about my upcoming move abroad. Does anyone know if receiving payments on a US bank account and then transferring internationally is more reliable than direct international deposit? I'm on SSDI and absolutely cannot handle payment delays when I move.

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Thats what i do! Keep my US bank and use wise to send money to Thailand when exchange rates are good. Much less stress than depending on direct deposit internationally.

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I can add some perspective as someone who's been receiving SSDI internationally for 4 years. I initially tried direct international deposit to my German bank, but after experiencing 2-3 delays per year, I switched to keeping a US account with Navy Federal and using their international ATMs. Haven't had a single issue since making that change. The peace of mind is worth the small ATM fees, especially when you're on a fixed disability income and can't afford delays.

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This thread has been so useful. I had no idea there were so many options with survivor benefits. Has anyone used a financial advisor who specializes in Social Security planning? Worth it?

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Thank you everyone for the helpful information! I feel much better knowing that my husband's early claiming won't permanently reduce what I might receive as a survivor benefit if I wait until my FRA. I'm also intrigued by the strategy of possibly taking survivor benefits at FRA and then switching to my own benefit at 70 if it would be higher with the delayed retirement credits. I've been trying to call SSA to confirm all this for my specific situation but haven't been able to get through. I'll try that Claimyr service someone mentioned. It's such a relief to understand this better - these decisions affect the rest of our lives and it's so hard to find clear information sometimes.

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Has anyone else noticed they keep changing these rules every few years?? My mom got benefits from her ex husband but they were only married 8 years I think... but that was back in the 90s so maybe rules were different then???

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The 10-year duration requirement for ex-spouse benefits has actually been in place since 1977, so your mom may be mistaken about either the length of the marriage or the type of benefit she received. Perhaps she received survivor benefits after he passed away, which follow different rules, or she may have received benefits based on her own record.

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Just wanted to add that if you're still worried about any of this, you can create a my Social Security account online at ssa.gov to see your earnings record and get benefit estimates. It's really helpful for planning purposes and you can see exactly what your projected benefits would be based on your current earnings history. Plus, if there are any errors in your record, you can spot them early and get them corrected. The online account also shows you what documents SSA has on file for you, including marriage and divorce records that affect benefit eligibility.

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That's really good advice! I hadn't thought about checking my earnings record online. I should probably do that to make sure everything looks accurate, especially since I've had a few different jobs over the years. It would be nice to see those benefit estimates too so I can better plan for retirement. Thanks for mentioning that!

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just wanted to say im sorry for your loss. please make sure you also apply for the lump sum death payment from social security. its only $255 but its something. you have to call them about it though they dont just give it to you automatically

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Thank you - I didn't know about this payment. Every little bit helps right now.

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I'm so deeply sorry for your loss, Chloe. What you're going through is incredibly difficult, and having to navigate these complex Social Security decisions while grieving is overwhelming. Based on what everyone has shared, I'd strongly encourage you to withdraw your current retirement application using Form SSA-521 before benefits begin. As a widow, you now have strategic options that weren't available before - you can potentially optimize between your own retirement benefits and survivor benefits. A few additional points to consider: 1. **Timing flexibility**: Since you're 63, you have time to make the optimal choice rather than rushing into the first available option. 2. **Work considerations**: The earnings test ($23,520 annual limit for 2025) applies equally to both retirement and survivor benefits, so your work income will impact either choice the same way until you reach FRA. 3. **Professional guidance**: Given the complexity and long-term financial impact (potentially tens of thousands over your lifetime), consider consulting with a fee-only financial planner who specializes in Social Security strategies, in addition to speaking with SSA directly. Take your time with this decision - there's no rush once you withdraw your current application. Your financial security is important, but so is your emotional well-being during this difficult time.

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