Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just wanted to add one more thing that helped me when I went through this - make sure to keep detailed records of your last day of work and any final payments. I created a simple spreadsheet tracking my earnings by month for 2025, which made it much easier when SSA asked for documentation later. Also, if you do decide to move your retirement date up to May 31st like you mentioned, double-check that you won't lose any employer benefits (like health insurance coverage) by leaving a few weeks earlier. Sometimes there are month-end cutoffs for benefits that could affect your transition to Medicare eligibility. One last tip: when you call SSA to discuss your situation, ask them to put notes in your file about the conversation. This creates a paper trail that can help if there are any issues later with the earnings test calculation.

0 coins

Mei Lin

This is such great advice about keeping detailed records! I'm definitely going to create that spreadsheet you mentioned. Quick question - when you say "final payments," does that include things like unused PTO payout? I'm wondering if that would count toward the monthly earnings limit since technically it's for time I already worked but getting paid after I retire. Also, the tip about asking SSA to put notes in the file is brilliant. I never would have thought of that but it makes total sense given how many people mentioned having issues with their calculations later on.

0 coins

Great question about PTO payout! From what I understand, unused vacation/PTO that gets paid out after you retire typically doesn't count toward the monthly earnings limit because it's considered payment for work performed in previous periods, not current earnings. However, SSA can be picky about this - they'll want to see documentation showing the PTO was accrued from prior work periods. I'd recommend getting a letter from HR that specifically breaks down any final payments (PTO, unused sick leave, etc.) and shows they're for previously earned time off. This helped me avoid any confusion when I had a similar payout. And yes, absolutely create that paper trail with SSA! I actually started a small notebook where I wrote down the date, time, and name of every SSA representative I spoke with, plus what we discussed. It saved me so much headache when there was a discrepancy in my file later.

0 coins

I'm in a very similar situation - turning 64 next month and planning to retire in August after earning about $38K so far this year. This thread has been incredibly helpful! One thing I wanted to add that I learned from my local SSA office: if you're planning to do ANY contract or freelance work after retiring (even just occasional consulting), make sure you understand how that income gets counted. They told me that self-employment income is handled differently and there's something called "substantial services" that could affect your eligibility for the monthly test. Also, for anyone else reading this - I called the SSA customer service line three times before I got someone who actually understood the first-year rule. Don't give up if the first person you talk to seems confused about it. Ask to speak with someone who specializes in earnings test calculations. Thanks to everyone who shared their experiences here. It's so much more helpful than the confusing official publications!

0 coins

I work at a Social Security field office and can tell you that situations like your husband's are more common than you might think. The fact that you have the court order for the name change puts you in a good position. A few things that might help: 1. When filling out the application, be very specific about the dates - when he started using the stepfather's name and when the legal change occurred in 2008. 2. In the remarks section, briefly explain that he used an assumed name (stepfather's surname) from childhood until getting a court-ordered name change in 2008, and that all his earnings are properly recorded under the SSN. 3. Since his entire earnings record is already under the assumed name until 2008, and you've verified it's accurate on the SSA website, that actually works in your favor - it shows continuity. For your adoption situation - yes, list your pre-adoption name. Even with an amended birth certificate, there may still be early records under your original name depending on when you got your SSN. The key is documentation and clear explanation. Your husband's case sounds straightforward with the court order you have.

0 coins

Thank you so much for the insider perspective! It's really reassuring to hear from someone who actually works at a field office and sees these cases regularly. Your specific advice about being detailed with dates and explaining the continuity in the remarks section is exactly what I needed to hear. I feel much more confident about the process now knowing that these situations are actually pretty common. Really appreciate you taking the time to share your professional insights!

0 coins

I went through something very similar with my mother's Social Security application last year. She had used her stepfather's surname informally for decades before getting a legal name change in the 1990s. The process was actually smoother than we expected once we had all the right documentation organized. Here's what worked for us: We created a simple timeline document that we attached to her application showing when she used which name, along with copies of her birth certificate and the court order. The SSA representative we worked with said this kind of proactive documentation really helps speed things up. One thing I'd add - if your husband has any old employment records or tax documents from before 2008 showing the stepfather's name, those can be helpful backup documentation too, though not strictly necessary since his earnings record is already accurate. The whole process took about the same time as a regular application. Good luck with everything!

0 coins

has your husband looked into Extra Help for his Medicare costs? with his kidney disease and low income he might qualify. they could cover his premiums and maybe even the copays for his meds. my mom got on that program last year and it saved her over $200/month!

0 coins

That's a great suggestion I hadn't thought about! I'll definitely look into the Extra Help program. If that could cover his Medicare premiums, it might solve our immediate financial concerns without me having to file early. Thank you so much for mentioning this!

0 coins

I'm so sorry to hear about your husband's health struggles. As someone who works in benefits advocacy, I wanted to add a few things that might help your situation: 1. **Medicare Secondary Payer for ESRD**: Since your husband has kidney disease and you're still working with employer insurance, make sure Medicare is coordinating properly with your work coverage. This could reduce some out-of-pocket costs. 2. **State Kidney Programs**: Many states have kidney disease programs that provide additional financial assistance for dialysis patients. Contact your state's health department to see what's available. 3. **Medicaid Spend-Down**: Even though his income might be slightly above Medicaid limits, some states have "spend-down" programs where high medical expenses can qualify someone for Medicaid coverage of costs that Medicare doesn't cover. 4. **Contact your local Area Agency on Aging**: They often have benefits counselors who can do a complete review of all programs he might qualify for - sometimes there are programs people don't even know exist. The spousal benefits question is complex, but don't overlook these other potential sources of help while you're deciding on the Social Security strategy. Sometimes combining multiple smaller programs can provide significant relief.

0 coins

tell him good luck!!! my aunt says to make sure he brings his doctors phone numbers and addresses to the application. they ask for ALL that stuff and it slows things down if you dont have it ready

0 coins

Great tip, thank you! He's been treated at multiple hospitals so I'll help him compile a complete list of all his healthcare providers.

0 coins

I went through this exact situation with my husband two years ago when he developed ESRD. One thing I'd add that hasn't been mentioned - make sure your brother keeps detailed records of his dialysis appointments and any work days he's missed due to treatment or complications. Even though ESRD is on the compassionate allowance list, having a clear paper trail showing how the treatment schedule interferes with normal work hours really strengthened our case. Also, his nephrologist should be willing to write a letter specifically stating that the dialysis schedule and associated fatigue make regular employment impossible - this was crucial for us. The whole process took about 6 weeks from application to approval, and having his employer's support during that time was invaluable. Wishing your brother the best with his treatment and application!

0 coins

This is such valuable advice, thank you! I hadn't thought about keeping detailed records of missed work days and treatment complications. My brother has been pretty tired after his dialysis sessions, so documenting that fatigue pattern could definitely help his case. I'll also make sure he asks his nephrologist for that letter you mentioned - it sounds like having the doctor explicitly state that the treatment schedule makes regular work impossible was really important for your husband's approval. It's encouraging to hear about the 6-week timeline too. We're feeling much more confident about moving forward with the application now.

0 coins

This is such a stressful situation but you're getting great advice here! I wanted to add that when my disabled son transitioned from SSI to DAC benefits on my husband's record, we discovered a few things that might help you prepare: 1. The interview will likely take 45-60 minutes, so block out plenty of time 2. They'll ask detailed questions about her daily living activities and work capacity, even though she's already been approved for SSI 3. Have her Social Security card, birth certificate, and current benefit letter handy 4. Write down questions beforehand because it's easy to forget important things during the call The transition ended up being worth it financially for us - my son went from $914/month SSI to $1,247/month on DAC benefits. The temporary Medicaid gap was stressful but we got it sorted out. Don't let the bureaucracy overwhelm you - advocate for your daughter and keep pushing for clear answers!

0 coins

Thank you so much for sharing your experience and the detailed preparation tips! It's really encouraging to hear that your son's benefits increased that much - that would make such a difference for us. I'm definitely going to write down all my questions beforehand because I know I'll get nervous during the call. Did you find that having all those documents ready made the interview go more smoothly? And how long did it take from the interview to actually receiving the new benefit amount?

0 coins

I'm going through almost the exact same situation right now! My husband is 63 and just filed for his Social Security, and we have a 27-year-old disabled son who's been on SSI since he was 19. We got the same letter and phone call from SSA about scheduling an interview. From what I've learned talking to our local SSA office, this is actually a good thing - they're checking if your daughter qualifies for higher benefits on your husband's work record. The interview is just to verify her disability status continues and to gather information for the benefit calculation. One thing that really helped me prepare was calling our daughter's current doctors ahead of time to let them know SSA might be contacting them. Some medical offices take forever to respond to SSA requests, so giving them a heads up can speed things up. Also, if you have any recent medical records or evaluations, have copies ready to fax if they ask. The waiting is nerve-wracking, but from everything I've read here and been told by SSA, this usually works out in the disabled adult child's favor financially. Hang in there - you're doing everything right by asking questions and preparing ahead of time!

0 coins

Prev1...544545546547548...836Next