Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

UPDATE: I called my company's payroll department first and they confirmed there might have been a reporting error on their end. They're going to check their records and get back to me. If they did make a mistake, they said they can submit a correction to the SSA directly. Fingers crossed this resolves it without me having to deal with the SSA phone maze!

0 coins

That's excellent! Going through your employer first is actually the right approach. If they confirm they made an error, they can file a corrected W-2 (W-2c) which will update the information with SSA. Smart move checking with them first!

0 coins

Great job checking with your employer first! That's definitely the most efficient route. If they did make a reporting error, the W-2c correction should automatically update your SSA records within a few weeks. Just make sure to follow up and check your online statement in a month or two to confirm the correction went through. It's so much easier when the employer can handle it directly rather than you having to navigate the SSA phone system. Hope it gets resolved quickly for you!

0 coins

That's really smart thinking to go to the employer first! I had no idea they could file a W-2c correction directly. This gives me hope that when I eventually need to deal with SSA issues, there might be simpler routes than the dreaded phone wait. Thanks for sharing your process - it's helpful to see how others navigate these bureaucratic challenges!

0 coins

If you want to be absolutely certain, you can request a formal determination from SSA. Ask specifically about how your OPERS lump sum distribution impacts the earnings test. Get the response in writing. This protects you if there's ever a question later, as SSA is bound by their formal determination even if it was incorrect (assuming you provided accurate information). For what it's worth, I've handled dozens of cases like yours, and pension distributions are NOT counted as earned income for the earnings test.

0 coins

That's excellent advice. I'll definitely request a formal determination when I speak with them. Having something in writing would be such a relief. Thank you for your experienced perspective!

0 coins

I went through something very similar with my state pension system (PERS) a few years ago. The key thing to understand is that OPERS distributions are NOT wages - they're pension payments from contributions you and your employer made during your working years. SSA is very clear that only wages and self-employment income count toward the earnings test. Since you're so close to FRA (congratulations on almost making it!), even in the unlikely event there was some confusion, you'd only be looking at a potential issue for about 3 weeks. But honestly, based on everything I've seen and experienced, you have nothing to worry about. One tip: when you do get through to SSA, ask them specifically about "pension distributions vs. wages for earnings test purposes" - using their exact terminology helps ensure you get the right answer. Keep records of your OPERS statement showing it was a pension distribution, not wages. You've got this! Just a few more weeks until that earnings test is behind you forever!

0 coins

This is such helpful reassurance! I really appreciate you sharing your experience with a similar state pension system. You're right that using their exact terminology will be important - "pension distributions vs. wages for earnings test purposes" is perfect phrasing. I've been saving all the documentation from OPERS showing it as a pension distribution. It's so comforting to hear from someone who's been through this exact situation. Just knowing I only have about 3 weeks left until FRA makes this so much more manageable. Thank you!

0 coins

As someone who went through a similar earnings limit situation last year, I want to reassure you that this is more common than you think and SSA has processes in place to handle it. The key is persistence and documentation. A few practical suggestions: Try calling the SSA number at exactly 8:00 AM when they open - I found Tuesday and Wednesday mornings tend to have slightly lower call volumes. If you still can't get through, consider sending a certified letter to your local office with your SSN, explanation of the situation, and copies of your pay stubs showing the increased earnings. You mentioned setting aside benefit payments - that's actually smart. While they likely won't demand everything back at once, having some funds available gives you peace of mind. Based on your $5,800 overage, expect roughly a $241/month reduction in future benefits rather than a complete stoppage. Most importantly, the fact that you're proactively trying to report this works heavily in your favor. SSA agents appreciate when beneficiaries are upfront about changes rather than waiting for them to discover it during their annual wage matching process. Keep that documentation log you're creating - it will be invaluable if any issues arise later!

0 coins

This is incredibly helpful advice, thank you! I never thought about sending a certified letter - that's actually a great backup plan. I've been so focused on trying to get through by phone that I didn't consider other ways to create a paper trail. The timing tips are really useful too. I'm definitely going to try calling right at 8 AM Tuesday morning and if that doesn't work, I'll send that certified letter with all my documentation. It's reassuring to hear from someone who actually went through this successfully!

0 coins

I went through something very similar last year when my part-time work income unexpectedly increased. The anxiety is completely understandable, but try not to panic! A few things that helped me: First, I had success getting through to SSA by calling right at 8:00 AM on a Tuesday - the wait was still about 45 minutes but much better than the 2+ hours later in the day. Second, while waiting to get through, I documented everything - dates I called, screenshots of my online messages, copies of my pay stubs showing the increased earnings. When I finally spoke to an agent, they were actually very helpful and understanding. They calculated that my benefits would be reduced by about $200/month for the remainder of the year rather than stopping them completely. Since you're $5,800 over the $23,400 limit, your situation sounds very similar to mine. The agent also told me that proactive reporting (which you're doing) always works in your favor if there are any complications later. Keep trying to reach them, but know that this is a manageable situation that happens to thousands of people every year. You're doing everything right by trying to report it promptly!

0 coins

I'm so sorry for your loss, Selena. I went through this exact situation 3 years ago when my ex-husband passed away. You absolutely need to contact SSA immediately - they will NOT automatically switch your benefits, even though you're already in their system as his ex-spouse. I was receiving about $1,100/month in divorced spouse benefits, and after applying for survivor benefits, it increased to $1,750/month. The process took about 5 weeks once I submitted all the paperwork. Make sure you have his death certificate, your marriage certificate, and divorce decree ready when you call. Most importantly, document the exact date you first report his death to SSA - they backdate the increased payments to that date, not when they finish processing your application. Don't delay on this - every month you wait potentially means losing money you're entitled to. The 22-year marriage definitely qualifies you, and the survivor benefit should be significantly higher than your current payment even with the early filing reduction.

0 coins

Thank you so much, Amina. Your experience mirrors exactly what I'm going through, and it's incredibly helpful to hear from someone who's been in this exact situation. The increase from $1,100 to $1,750 gives me a real sense of what I might expect, which helps so much with planning. I really appreciate the emphasis on documenting when I first report the death - that seems to be a crucial detail that could save me from losing months of payments. I've got all my paperwork gathered and I'm calling SSA first thing Monday morning. It's reassuring to know that the 22-year marriage definitely qualifies me and that others have successfully navigated this process. Thank you for taking the time to share such detailed and encouraging guidance during this difficult time.

0 coins

I'm so sorry for your loss, Selena. I went through this exact situation when my ex-husband passed away in 2021. You definitely need to contact SSA immediately - they won't automatically switch your benefits even though you're already receiving divorced spouse benefits on his record. When I called to report his death and apply for survivor benefits, my monthly payment increased from about $1,300 to $2,100. The process took roughly 6 weeks, but they backdated the increase to the month I first reported his death. Make sure you have his death certificate (certified copy is fine), your marriage certificate, and divorce decree ready when you call. Document the exact date you contact them about his death - this is crucial for the backdating. Since you were married for 22 years, you definitely qualify for survivor benefits. Even with the reduction for taking benefits early at 62, the survivor benefit should still be substantially higher than your current divorced spouse benefit. Don't wait - call them as soon as possible to start the process!

0 coins

Perfect, thanks again! I feel much better understanding how this works now. I appreciate everyone taking time to explain.

0 coins

One thing that might help your ex-wife plan ahead is knowing that she can get an estimate of her potential benefits through her my Social Security account on ssa.gov. The system will show her both her own retirement benefit estimate and what she could potentially receive as a divorced spouse benefit based on your record (once you're eligible). This can help her make an informed decision about when to claim. Also, if she does remarry in the future, she would lose the ability to claim on your record, but she could then potentially claim on her new spouse's record instead if that marriage lasts at least 10 years.

0 coins

That's really helpful information about the online account! I didn't know she could see estimates for both types of benefits. Quick question though - you mentioned she'd lose the divorced spouse benefit if she remarries, but could claim on a new spouse's record after 10 years. What happens during those first 10 years of a new marriage if her own benefit is still low? Would she just be stuck with only her own smaller benefit during that time?

0 coins

Prev1...348349350351352...836Next