Texas Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Liam Brown

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As a newcomer to this community, I'm really amazed by how this thread evolved from Sofia's initial panic about benefit exhaustion to finding a concrete solution through the Skills Development program. Reading through all the responses has been like getting a comprehensive guide to Texas unemployment benefits that you just can't find anywhere else. The distinction between benefit years and benefit amounts that was explained here completely changed my understanding of how the system works. And the practical advice - like using Claimyr to actually reach TWC and continuing to file even with a $0 balance - seems invaluable for anyone navigating this process. Sofia, your persistence really paid off, and it's inspiring to see how community knowledge helped you find a path forward when things seemed hopeless. This thread is a perfect example of why communities like this matter so much during difficult times. Thank you to everyone who shared their experiences and expertise!

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I'm also completely new to this community and just wanted to add my voice to everyone else's amazement at how helpful this thread has been! Sofia, congratulations on getting approved for the Skills Development program - what an incredible turnaround from your initial worry about benefits running out. As someone who's never dealt with unemployment before, reading through all these responses has been like getting a crash course in how the Texas system actually works. I had no idea about things like the difference between benefit years and benefit amounts, or that you should keep filing even when your balance hits zero. The Claimyr tip seems like it could be a real lifesaver for actually getting through to a human at TWC. What really strikes me is how generous everyone has been with sharing their real-world knowledge and experiences. This is exactly the kind of community support that can make all the difference when people are going through tough times. Thank you to everyone who took the time to contribute - this thread will definitely be a go-to resource for anyone facing similar challenges!

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Emma Thompson

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As someone who's brand new to this community, I'm absolutely amazed by how this thread has become such a comprehensive resource on Texas unemployment benefits! Sofia, huge congratulations on getting approved for the Skills Development program - what an incredible relief that must be after all the stress you were going through. Reading through everyone's contributions has been like taking a masterclass in navigating the TWC system. I had no idea about so many of these details - the distinction between benefit years and benefit amounts, the importance of continuing to file payment requests even with zero balance, or that training programs could potentially extend benefits. The Claimyr recommendation seems like a game-changer for actually reaching a human at TWC given all the horror stories about busy phone lines. What really stands out to me is how willing everyone has been to share their real experiences and practical knowledge to help a fellow community member. This is exactly why communities like this are so valuable - when people are facing stressful situations, having access to others who've been there and know the system inside and out can literally be life-changing. Thank you to everyone who took the time to share their expertise - this thread should be bookmarked as essential reading for anyone dealing with benefit exhaustion in Texas!

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Wesley Hallow

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I'm also completely new here and just wanted to echo what Emma said - this thread has been absolutely incredible to read! Sofia, congratulations on getting into the Skills Development program - what amazing news after such a stressful journey! As a newcomer who's never had to deal with unemployment benefits, I've learned so much from everyone's shared experiences here. The technical explanations about benefit years vs. amounts, the practical tips about Claimyr and continuing to file with zero balance, and especially the emphasis on exploring training programs before exhaustion - all of this knowledge is invaluable. What really impresses me about this community is how people genuinely care about helping each other succeed through difficult times. This thread perfectly demonstrates why peer support and shared knowledge can make such a huge difference when navigating complex systems like TWC. Thank you to everyone who contributed their time and expertise - this will definitely be my go-to reference if I ever face similar challenges!

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StellarSurfer

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Based on everything you've shared, this sounds like a standard earnings verification hold. The good news is that if you're still eligible for partial benefits after they account for your part-time earnings, you'll receive back payments for any weeks that were delayed. In the meantime, continue to request payments on your regular schedule (every two weeks) and keep documenting your work search activities. If you don't see resolution within two weeks, getting through to a representative should be your priority. The earnings verification process typically shouldn't take more than 10-14 days.

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CosmosCaptain

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Thank you all for your help! I'm going to keep filing my payment requests and documenting my work searches while I wait for this verification to process. If it's not resolved by next week, I'll try calling TWC directly (or use that Claimyr service if I can't get through). It's a relief to know I'm not alone in dealing with these frustrating delays.

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Yara Nassar

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I had almost the exact same experience! Filed in September, got my first two payments, then radio silence. Turns out TWC flagged my account for "identity verification" even though I'd already provided all my documents during the initial application. The worst part? They never sent me any notification about it - I only found out by digging through every section of their website. Check under "Correspondence" and "Account Maintenance" sections too, not just your inbox. Sometimes they hide important notices in weird places. Also try logging out completely and logging back in - their system is so buggy that sometimes pending issues don't show up until you refresh your session. If you find an identity verification hold (which is super common for new claimants), you'll need to upload documents again even if you already did during your initial claim. It's frustrating but usually resolves within a week once you resubmit everything.

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Nolan Carter

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I'm in a similar boat - just filed my claim after being laid off from my retail job. Reading through these responses, it sounds like the timeline is pretty variable but generally 7-12 business days for the first paper check. The direct deposit switch tip is really helpful! One thing I'd add is to make sure you keep checking your TWC account online for any status updates or additional requirements they might need. Sometimes they'll flag your account for identity verification or other issues that can delay payment, and you won't know unless you log in regularly. Also heard from a friend that setting up text alerts through the TWC system can help you stay on top of payment status. Hope your check arrives soon!

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Connor Murphy

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Thanks for the additional tips! I didn't know about the text alerts - that sounds really useful. I'll definitely set those up and keep checking my account regularly. The identity verification thing is something I hadn't thought about either, so I'll keep an eye out for that. Appreciate all the helpful info from everyone here!

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Mason Kaczka

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Based on my experience, first paper checks from TWC typically take 7-10 business days after your payment request is processed. Since you submitted yours last night, you're probably looking at receiving it sometime next week or the week after. I'd recommend tracking it through the TWC Tele-Serv system at 800-558-8321 (option 2, then 1) to check if your payment has been processed yet. Also, while you're waiting, make sure you're staying on top of your work search requirements - Texas requires 3 work search activities per week and you need to document them properly. If this timeline is too tight for rent, you might want to reach out to your landlord about the situation - many are understanding about unemployment delays. Good luck!

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This is really comprehensive advice, thanks! I hadn't thought about calling my landlord proactively about the potential delay. That's actually a really good idea since most people understand unemployment situations. I'll definitely use that Tele-Serv number to track the payment status too. Just to clarify on the work search requirements - do online applications through company websites count, or does it need to be more formal like going to job fairs or contacting employers directly?

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NebulaNomad

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Just went through this same exact situation last month! That determination letter is SO confusing - they really need to make it clearer for people. But sounds like you're all set with that $520 weekly amount showing up. One thing I wish someone had told me earlier is to set up direct deposit if you haven't already - it speeds up getting your payments once they start processing. You can do it through your TWC account online. Also, if you're in a bigger city, check if your local workforce center offers any free resume workshops or job search seminars - those count toward your work search requirements and can actually be pretty helpful. The waiting is the worst part but hang in there!

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Savannah Vin

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Thank you for the direct deposit tip! I actually haven't set that up yet - I was wondering why they were sending checks. I'll log into my TWC account right now and get that sorted out. The resume workshop idea is brilliant too - I hadn't thought about those counting toward work search requirements while actually being useful. Do you know if the workshops at the workforce centers are drop-in or do you need to register ahead of time? I'm in Austin so hopefully there are some good options here.

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Oliver Brown

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Welcome to the club of confusing TWC letters! 😅 I just went through this exact same thing a few months ago and it's such a relief once you figure out what it all means. Since you've got that $520 weekly benefit amount listed, you're definitely approved - that's the key number to look for. One thing I learned the hard way is to screenshot or print EVERYTHING when you do your payment requests online. The TWC system can be glitchy and sometimes doesn't save your submissions properly. Also, if you're doing a lot of job applications online, consider mixing in some in-person visits to companies or attending virtual job fairs - those count toward your work search requirements too and sometimes stand out more to employers. The waiting for that first payment is absolutely nerve-wracking when you've got bills piling up, but it sounds like you're doing everything right. Keep up with those payment requests every two weeks and you should see the money start flowing soon. Hang in there!

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Mateo Lopez

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Thanks for the encouragement! It really helps to hear from someone who went through the same confusing process. I'm definitely going to start taking screenshots of everything - seems like that's a common issue with their system. The mix of online applications and in-person visits is a great suggestion too. I've been so focused on just applying online that I forgot about actually walking into places. Do you remember roughly how long it took for your first payment to come through after you got your determination letter?

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Noah Irving

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I'm dealing with this exact same issue right now and this thread has been incredibly helpful! I got approved for benefits two weeks ago but the TeleServ system keeps saying I need to speak with a representative before any payments can be released. I've been calling obsessively with zero luck getting through. What's particularly frustrating is that TWC doesn't give you ANY indication of what the issue might be - no error codes, no explanation, just "you must speak with a representative." It's maddening when you're already stressed about finances and then get stuck in this bureaucratic nightmare. I'm going to try both the Claimyr service mentioned here and visiting my local Workforce office. It's ridiculous that we have to jump through these hoops for what's likely a simple verification issue, but I'm willing to try anything at this point. Thanks to everyone who shared their experiences - at least now I know I'm not alone in this mess!

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@Noah Irving You re'absolutely right about how frustrating it is to get zero explanation from TWC about what s'holding up your payments! I went through this exact nightmare about 6 months ago and it was the most stressful two weeks of my life. Like everyone else here, it turned out to be something incredibly simple - they just needed to verify my employment history because I had worked for multiple employers in the base period. The Claimyr service really is a game changer if you can afford the small fee. I was skeptical too but it saved my sanity. Also definitely try the Workforce office route - some people have had luck getting a direct callback scheduled that way. One thing I d'add that helped me stay sane during the wait: I made a spreadsheet tracking every time I called, what time, what happened, etc. It made me feel like I was doing something productive instead of just sitting around anxious. Keep requesting your payments every two weeks like clockwork even though you re'not getting them yet - you ll'get all the back pay once this gets sorted out. Hang in there!

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Dana Doyle

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This whole situation is unfortunately way too common with TWC. I went through something similar about 8 months ago - got approved but then hit this mysterious wall where I couldn't request payments without talking to someone. Like others have mentioned, it's usually something really simple like identity verification or clarifying employment details. A few tips that helped me: First, try calling at exactly 7:58am - not 8:00am when everyone else calls. I had better luck getting into the queue before it gets completely overwhelmed. Second, if you have any old pay stubs or employment documentation, gather it now so you're ready if they need wage verification. Third, definitely keep doing your biweekly payment requests even while this is pending - you'll get all back payments once it's resolved. The lack of transparency from TWC about what specifically is flagged on your account is really the worst part. You're left guessing what could be wrong while your bills pile up. But based on everyone's experiences here, it's almost always something that gets resolved in a few minutes once you actually reach someone. Hang in there - you're not alone in this frustrating process!

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