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UPDATE: I wanted to let everyone know what ended up working. I found the dropdown for "Other state-issued ID" and entered my Oklahoma license. Submitted the claim and got an email confirmation right away. The TWC status page shows my claim is now pending with a message saying it's being processed as an interstate claim. Thank you all for the help!
Great to hear! Just be aware that interstate claims do take longer to process - typically 21-30 days instead of the usual 14-21 days. Make sure you continue to request payment on your regular schedule even if your claim is still pending. Your first payment request would be due 2 weeks after your initial claim filing date.
This thread is so helpful! I'm dealing with a similar situation but in reverse - I live in Texas and worked in New Mexico. The TWC system kept rejecting my NM employer information. After reading through all these responses, I realized I need to look more carefully for the interstate options. Question though - has anyone had issues with TWC not recognizing out-of-state employers in their system? My company shows up when I search but then gives an error when I try to select it.
I had a similar issue with an out-of-state employer not being recognized properly in the TWC system. What worked for me was manually entering the employer information instead of using the search function. When you get to the employer section, look for a link that says "Can't find your employer?" or "Add employer manually" - it's usually in small text below the search box. You'll need to enter the company name, address, and federal employer ID number exactly as it appears on your W-2 or pay stubs. The system sometimes has trouble matching employers across state databases, especially smaller companies. If you're still having issues after that, definitely call that interstate claims number that @CyberNinja mentioned earlier - they're specifically trained to handle these cross-border employment situations.
I'm currently in a similar situation - started classes while on unemployment about 3 months ago. Here's what I wish someone had told me from the beginning: 1. Report it immediately when you start school - don't wait. The delay only makes things more complicated. 2. When you get the student questionnaire, be brutally honest about your availability. I wrote out exactly which days/times I could work and even included that I was willing to adjust my class schedule if needed for the right job opportunity. 3. Keep applying for jobs during your available hours. I know it seems pointless when you're focused on school, but it shows TWC you're genuinely available for work. 4. The Training Benefits program is absolutely worth applying for, but don't count on it being approved quickly. Mine took almost a month to process, so keep doing regular payment requests in the meantime. 5. If you get any kind of review or hold on your benefits, call immediately. Don't wait for them to figure it out - the squeaky wheel gets the grease with TWC. Your nursing program should definitely qualify for Training Benefits since healthcare is such a high-demand field in Texas. Just make sure all your paperwork is complete when you submit it. Good luck!
This is incredibly helpful advice! As someone just starting this process, it's really reassuring to hear from someone who's actually been through it recently. I especially appreciate the tip about being "brutally honest" on the questionnaire - I was worried about how to word my availability without sounding like I'm not serious about finding work. Quick question: when you were applying for jobs during your available hours, did you have any issues with employers being understanding about your class schedule? I'm a bit nervous about how potential employers might react when I explain my availability is limited due to school. Also, did you end up getting approved for Training Benefits eventually, or are you still going through the regular unemployment process?
@Emma Anderson Your advice is spot-on! I m'actually in my second semester now and got approved for Training Benefits after that month-long wait I mentioned. It s'been a game-changer - no more work search requirements so I can focus completely on my studies. Regarding employers and class schedules - honestly, most part-time employers in retail, food service, and healthcare support roles are pretty used to working around student schedules. I found that being upfront about my availability from the start actually worked better than trying to hide it. Places like hospitals, nursing homes, and clinics especially understand since they know you re'working toward joining their field. The key is framing it positively: I "m'available Monday, Wednesday, Friday afternoons and all weekend rather" than I "can t'work Tuesday/Thursday mornings because of school. Focus" on what you CAN do, not what you can t.'@Jasmine Quinn - definitely apply for any healthcare-related jobs during your search period. Even if it s just'a CNA position or medical office assistant, it shows TWC you re genuinely'seeking work in your field of study. Plus the experience will help with your nursing program!
I went through this exact situation two years ago when I started my LVN program! Here's what worked for me: First, definitely apply for the Training Benefits program ASAP - nursing programs almost always qualify since healthcare is a critical need occupation in Texas. The application takes a few weeks to process, but it's so worth it because you won't have to do work searches while in school. While waiting for Training Benefits approval, make sure to report starting school on your payment request and complete the student questionnaire honestly. I was upfront that I was available for work Tuesday/Thursday all day, Monday/Wednesday/Friday after 2pm, and weekends. Never had any issues. Pro tip: If you do have to job search while waiting, focus on healthcare facilities like hospitals, nursing homes, or clinics. Many are happy to work with nursing students and the experience looks great on your resume. I actually got hired as a patient care tech at a local hospital and they were super flexible with my class schedule. The whole process was way less scary than I expected. TWC seems to understand that healthcare education benefits everyone. Just be honest, report everything promptly, and definitely pursue that Training Benefits approval. You've got this!
I'm in a very similar situation right now - my temp agency (Staffmark) told me last week that my assignment ended and they'd "keep me in mind for future opportunities." Reading through all these responses has been incredibly helpful! I'm definitely going to file this week based on everyone's advice. One question though - for those who successfully got benefits, how long did it typically take from filing to receiving your first payment? I know @Emma Garcia mentioned 3 weeks to process, but I'm wondering about the timeline from approval to actually getting paid. I'm trying to budget accordingly since my last paycheck was already pretty small due to reduced hours in my final week. Also, has anyone dealt with Staffmark specifically? I'm curious if they're one of the agencies that typically contests claims or if they're more reasonable about it.
I haven't dealt with Staffmark specifically, but based on what I've seen with other agencies, they'll probably contest your claim - most temp agencies do because it affects their unemployment insurance rates. The good news is that if you have documentation showing they told you the assignment ended and have no immediate replacement work, you should be fine. As for timing, once your claim is approved, you usually get your first payment within 2-3 business days after you file your first payment request. But the tricky part is getting to that approval stage - if they contest it, you might be waiting weeks for a hearing. That's why documenting everything now is so important. Save any texts, emails, or voicemails where they told you the assignment was over or that they don't have work available. One tip: when you file, be very clear about your last day worked and that you're available for full-time work with any schedule. Good luck!
I actually dealt with Staffmark about 8 months ago! They did contest my claim initially, but it wasn't too bad compared to some horror stories I've heard. They basically just verified with TWC that my assignment had ended and they didn't have immediate replacement work. The whole process took about 2 weeks from filing to getting approved. For the payment timeline, once I was approved I got my first payment about 4 days later. But here's something important - make sure you file your weekly payment requests on time even while your claim is being reviewed. I almost missed doing that and it would have delayed everything. Also, keep checking in with Staffmark periodically (maybe once a week) to show you're still interested in work. Document those calls too - it helps show TWC that you're maintaining contact with your "employer" but they just don't have assignments available. Good luck with your claim!
I'm currently going through this exact situation with a different temp agency! Reading everyone's experiences has been so reassuring - I was really worried I wouldn't qualify for benefits. One thing I wanted to add that I learned the hard way: make sure you keep detailed records of not just when they told you "no work available," but also any previous assignments you completed through them. TWC asked me for a complete work history with the agency during my phone interview, including dates, locations, and why each assignment ended. Having that information ready made the process much smoother. Also, @Isabella Brown, don't stress too much about the agency potentially offering you a "bad" assignment after you file. From what I've learned, TWC considers whether the work is "suitable" based on your recent work history with the agency. So if you were making $15/hour at a warehouse 10 minutes from home, they can't force you to take a $10/hour job an hour away just to deny your claim. The most important thing is to file sooner rather than later. Every day you wait is potentially money you're losing, and it gets harder to document the exact timeline of when work became unavailable. Good luck with your claim!
I'm dealing with this exact same frustrating situation! My unemployment claim was approved 3 weeks ago but I still haven't received any payments - just that maddening "pending" status with absolutely no explanation. I've been calling the main TWC number religiously but can never get through to a real person. Reading through everyone's experiences here has been incredibly eye-opening though. I had no idea about that employer response unit number at (512) 463-2222 that @ed15ee67065b mentioned - that sounds like exactly what I need to try! The fact that there can be "invisible" flags or employer responses that don't show up in our online portals but completely block payments is so messed up. I'm definitely going to call that number tomorrow morning at 7am sharp and ask specifically about any hidden issues, pending employer responses, or system flags on my account. It's ridiculous that we have to become unemployment claim detectives just to access benefits we were already approved for, but at least this community is sharing actual solutions that work. Thanks to everyone for the real advice and phone numbers - you're all lifesavers when the official system seems designed to keep us in the dark! Will update if I make any progress.
I'm in the exact same boat and this thread has been a godsend! I've been approved for almost a month now with zero payments - just that infuriating "pending" status. Like you, I've called the main number dozens of times with no luck. The (512) 463-2222 employer response unit number that @ed15ee67065b shared seems to be the real solution here based on all these success stories. I'm planning to call at 7am tomorrow too and ask about any hidden flags or employer issues. It's crazy that we have to hunt down secret phone numbers just to get our approved benefits! Let's both update here with our results - we've got to help each other navigate this broken system. Good luck tomorrow morning!
I'm so sorry you're going through this stress! I went through almost the identical situation last year - claim approved but payments stuck in "pending" hell for over a month. What finally worked for me was a combination of the strategies people have mentioned here. First, I called that employer response unit number (512) 463-2222 at exactly 7:02am on a Wednesday (thanks to whoever shared that gem!). They found a "system flag" that had been triggered by my employer submitting some late paperwork that contradicted my original claim info. The crazy part is this flag was completely invisible in my online portal but was blocking all payments. Second tip: when you do get through to someone, ask them to read your "case notes" out loud to you. Sometimes there are cryptic codes or comments in there that explain the delay but aren't shown anywhere else. In my case, there was a note about needing "manual wage verification" that required a supervisor to review. The whole ordeal took about 5 weeks total, but once they cleared the flag, I got all my back payments within 48 hours. Keep submitting your payment requests on time even while this is happening - don't let them use missed requests as another excuse to delay you. Hang in there - I know how terrifying it is when rent is due and you're counting on money that should already be there!
Nia Davis
I went through something similar last year and managed to get part of my overpayment waived. Here's what worked for me: 1. Be very detailed in your hardship waiver application - don't just say you're struggling financially, show exactly how losing this money affects your ability to pay for basic necessities like rent, utilities, food, and transportation. 2. When you submit your Request to Reopen Appeal, focus heavily on the fact that TWC failed in their duty to properly inform you. The law requires them to provide clear, understandable notices about ongoing requirements. 3. Keep detailed records of every interaction with TWC from now on - dates, times, who you spoke with, what was discussed. The workforce registration trap gets SO many people because TWC doesn't explain it clearly upfront and then acts like it's obvious. You have a legitimate case here, especially since you found work and stopped claiming benefits in good faith. Don't let them intimidate you into thinking this is your fault - their communication system is broken and you're paying the price for their failure. Stay persistent and don't give up. The system is designed to wear people down, but you have rights and options.
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Ella Russell
•This is such valuable advice, thank you! I'm definitely going to be super detailed in my hardship application. You're absolutely right about their communication being terrible - I've been beating myself up thinking this was somehow my fault, but reading everyone's experiences here makes it clear this is a systemic problem with how TWC handles these requirements. I'm going to start documenting everything from here on out and push back hard on their failure to properly inform me. Really appreciate you sharing what worked for you - it gives me hope that I can actually fight this successfully!
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Dylan Campbell
I'm sorry you're going through this - the workforce registration requirement has caught so many people off guard. I had a similar issue earlier this year where TWC claimed I didn't meet some obscure requirement that was buried in fine print. One thing that helped me was keeping a detailed timeline of exactly when I applied, what information I received (or didn't receive), and when I stopped claiming benefits. TWC representatives sometimes have different interpretations of the rules, so having everything documented made a huge difference. Also, when you're preparing your appeal paperwork, consider mentioning that you acted in good faith by finding employment and voluntarily stopping your claims. This shows you weren't trying to abuse the system - you just weren't properly informed about ongoing obligations. The appeals process can be frustrating, but don't let them bully you into accepting this without a fight. Many people in similar situations have successfully gotten their overpayments reduced or waived entirely. Keep pushing and document everything!
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