Just wanted to chime in as someone who recently went through this! I got the same ID.me verification email about 2 weeks ago and was super suspicious at first too. But it's definitely legit - TWC really does use ID.me now for identity verification. A few things that helped me: Make sure you have good wifi connection before starting, have your driver's license ready, and do it when you have about 30 minutes of uninterrupted time. The facial recognition part was actually kind of fun once I got over being nervous about it! My verification was approved within a few hours and my TWC account updated the next day. Don't let the horror stories scare you too much - most people get through it just fine, they just don't post about smooth experiences as much as the problematic ones. You've got this!

I went through the ID.me verification process about a month ago and wanted to share my experience since I see you got some great advice already! The whole thing took me about 25 minutes from start to finish. One thing that really helped was making sure I was in a well-lit room - I tried doing it initially in my dim kitchen and the facial recognition kept failing. Once I moved to a room with better lighting, it worked perfectly on the first try. Also, don't panic if the system seems to hang for a minute or two during processing - that's normal. I thought it had crashed but it was just working through the verification. My TWC account showed the update within about 36 hours after completing ID.me. The key is just being patient with the process and having all your documents ready before you start. Good luck!

" Null typically appears when'there s missing or incomplete information in your unemployment claim system. This could mean your payment request is pending review,'there s missing documentation, or the system'hasn t processed your latest information yet.'I d recommend checking your TWC account for any required actions or outstanding issues that need to be resolved. If everything looks complete on your end, definitely call TWC for clarification as Felicia suggested - they can see exactly'what s causing the null status in your specificcase.

I experienced the "null" status last month and it was frustrating! In my case, it turned out TWC needed me to verify my identity through their ID.me system even though I thought I had already done that during initial registration. Once I completed the additional verification, the null status cleared within 2-3 business days and my payments resumed normally. I'd also suggest checking if there are any work search requirements you might have missed - sometimes a null status can indicate incomplete weekly certifications. The key is logging into your TWC account and looking for any red flags or notifications in your dashboard before calling.

For anyone still struggling with ID.me email issues, another workaround I discovered is to temporarily disable any email filtering or security software you might have running. Sometimes antivirus programs or email security filters block automated emails from services like ID.me without sending them to spam - they just disappear completely. I had to pause my email security for about 10 minutes, then request the password reset, and the email came through immediately. Just remember to turn your security back on afterward! Also worth checking if your email provider has any "block suspicious emails" settings that might be interfering.

Just want to add another potential solution for anyone still having this issue - if you're using a custom domain email (like [email protected]), that might be part of the problem too. I had the same issue with ID.me emails not coming through on my business email, but they worked fine when I switched to a mainstream provider like Gmail or Yahoo. Something about how ID.me's email system interacts with smaller mail servers seems to cause delivery problems. If you absolutely need to use your custom domain email, try reaching out to your email hosting provider - sometimes they can whitelist specific sending domains on their end. But honestly, the path of least resistance is just using Gmail or Yahoo for government stuff like this. Frustrating that we have to jump through these hoops, but at least there are workarounds!

I just went through this exact situation last month in Mesquite (Dallas area) and wanted to share my experience to hopefully help ease your stress! My ReliaCard took exactly 6 business days from when my first payment was processed to when it arrived in my mailbox. Here's what I learned that might help you: - The card comes in a completely plain white envelope that honestly looks like junk mail - just tiny "US Bank" text in the corner - You can call US Bank at 1-800-657-6343 to check on shipping status, they're way more helpful than TWC - Once it arrives, you can use it immediately at ATMs even while still doing the phone activation - USPS Informed Delivery is a lifesaver for tracking what mail is coming each day Since your first payment processed yesterday and you're in Dallas, you'll likely get it by early next week. That should work for your rent deadline! I'd definitely recommend calling your landlord now rather than waiting - I did this and they were totally understanding about the delay. The waiting is nerve-wracking but Dallas area mail delivery is pretty reliable. You've got this! Keep checking every piece of mail carefully and don't throw away those plain white envelopes. Good luck! 🤞

I'm currently in the exact same boat as you! Just got my TWC approval 4 days ago and my first payment was processed yesterday too. The timing stress is so real when you have rent due - I've been reading through all these responses and it's both comforting and nerve-wracking to see the range from 5 days to 3 weeks! Based on everyone's Dallas area experiences here, it sounds like 6-8 business days is pretty typical for our metro area, which would put us right around next Tuesday/Wednesday. I just called US Bank at that 1-800-657-6343 number that everyone mentioned and they confirmed my card was mailed today - way more helpful than trying to get through to TWC! Also signed up for USPS Informed Delivery after seeing it recommended so many times in this thread. Already feeling less anxious knowing I can track what's coming each day instead of obsessively checking my mailbox. The proactive landlord call advice is spot on too - just got off the phone with my property manager and they were totally understanding about a potential few-day delay. Such a relief to get that conversation over with! Fingers crossed we both get our cards on the faster end of that timeline. Keep us posted when yours arrives - it'll be a good indicator for the rest of us waiting! 🤞

I'm in week 23 of my claim and this whole discussion has been incredibly enlightening! Like so many others here, I was completely confused by the TWC website about what happens with the waiting week when you exhaust benefits. Reading through everyone's real experiences has been such a relief - it's clear that you just submit your regular payment request and the system automatically recognizes when you're eligible for the waiting week upon exhaustion. The consistent 5-7 business day processing timeline that everyone mentions is really helpful to know. It's amazing how much clearer this community makes things compared to the official TWC documentation. For anyone else approaching benefit exhaustion, it sounds like the key is just to treat it like any other payment request - same portal, same work search requirements, and let the system handle the rest. Thanks to everyone who shared their experiences, especially those who recently went through this process. It's such a weight off my shoulders knowing that waiting week payment will still be there!

I'm currently in week 21 of my claim and have been absolutely dreading this exact situation! This thread has been such a lifesaver - I was starting to panic thinking I might lose out on that waiting week payment when my benefits run out in a few weeks. The TWC website is so unclear about what happens when you exhaust benefits versus returning to work. Reading through everyone's experiences here has given me so much confidence that the process is actually straightforward. It's reassuring to know that multiple people have successfully received their waiting week payments just by submitting the regular payment request when exhausting benefits. The 5-7 business day processing timeline that everyone consistently mentions is really helpful to know too - I would have been checking my account obsessively after 2-3 days otherwise! Thank you to everyone who took the time to share their real experiences. This community is so much more helpful than trying to decipher the confusing official TWC information alone. I feel so much more prepared now knowing exactly what to expect when I reach that final payment request!