Just wanted to update everyone - I finally got through to TWC this morning using the Claimyr service that was recommended. They fixed my account in about 5 minutes! The rep said there's been a widespread issue with the work search log page causing security flags on accounts. Apparently when the page times out or gives errors, some security algorithm flags it as suspicious activity. I was able to submit my work search logs and complete my payment request. They also put a note on my account about the technical issue so I won't be penalized for the delay. Thanks for all the help and suggestions everyone!

I'm dealing with something similar right now! My account got locked yesterday when I was trying to submit my work search activities. The website kept timing out and then suddenly I couldn't log in at all. It's so stressful when you're depending on these benefits and the system just fails like this. I'm going to try calling first thing in the morning like Romeo suggested, but if that doesn't work I'll definitely look into that Claimyr service. Thanks for sharing your experience everyone - it helps to know I'm not the only one dealing with this mess!

Hey Giovanni! I just wanted to jump in and say don't let that $0 disbursement get you down too much - I know it's scary when you're already stressed about finances, but it's honestly SO common for new claims. I filed my claim about 3 months ago and went through the exact same thing. What really helped me was creating a simple checklist to stay organized: - Check TWC account daily (set a phone reminder!) - Keep all confirmation numbers and screenshots - Certify every two weeks NO MATTER WHAT (even with $0) - Log work search activities consistently The waiting is absolutely brutal, but I eventually got 4 weeks of backpay once everything processed. The key is just staying consistent with all the requirements even when it feels pointless. One thing I haven't seen mentioned yet - make sure you're checking both the desktop website AND the mobile app. Sometimes one shows information that the other doesn't (weird, I know, but the system has quirks). You're being really smart by asking questions early instead of just hoping everything works out. This community saved my sanity during the waiting period! Keep us posted on how things develop - we're all rooting for you! 🤞✨

Hey Giovanni! I just wanted to add one more perspective since I see you're getting tons of great advice here. I went through this exact situation about 8 months ago and that $0 disbursement had me questioning everything I'd entered on my application! One thing that really helped me was understanding that TWC has different "phases" of review for new claims: 1. Initial application review (1-2 weeks) 2. Wage verification with employers (1-3 weeks) 3. Eligibility determination (few days to a week) The $0 you're seeing is most likely because you're still in phase 1 or 2. Since you just filed last week, you're right on track timing-wise. Here's something specific I wish I'd known: check your "Payment Request" history page (not just the current status). Sometimes it shows more detailed information about why payments are pending, like "Under Review" or "Wage Verification in Progress." Also, if you haven't already, make sure you've got your TWC account set to send you text AND email notifications. I missed an important identity verification request because I was only checking one method. The system really is designed poorly and creates way more anxiety than necessary, but you're doing everything right by staying proactive and asking questions. Keep that momentum going and don't let the waiting period discourage you from staying consistent with everything! You've got this! 💪

This thread has been absolutely invaluable! I'm currently dealing with a similar situation - filed my claim about a month ago and still waiting for approval. After reading through everyone's experiences, I now know to start requesting payments immediately once I get approved rather than waiting around confused like I probably would have. It's really disappointing that TWC doesn't make this process clearer in their communications. So many people seem to fall into this same trap of assuming you need to wait for full approval before doing anything. The system seems designed to confuse people rather than help them access the benefits they're entitled to. I'm bookmarking this thread for when I hopefully get my approval soon. The early morning calling strategy and having work search documentation organized seem to be the keys to success based on all these stories. It's amazing how supportive everyone has been in sharing their experiences - this is exactly the kind of information that should be readily available on the TWC website but unfortunately isn't. Thanks to everyone who took the time to share their success stories and practical tips. You're helping so many people navigate this frustrating system!

Wow, this thread has become such an amazing resource for people dealing with TWC payment request issues! I'm a newcomer here but have been lurking and reading through all these experiences. I just wanted to say thank you to everyone who took the time to share their stories - both the struggles and the successes. I'm currently in my second week of waiting for claim approval and after reading all of this, I now understand that I should start requesting payments as soon as I get approved rather than waiting around confused. The fact that so many experienced people have confirmed that TWC will process backdated payments when you were waiting for approval gives me a lot of confidence. The tips about calling at 7am, having work search documentation ready, and using services like Claimyr seem to be the winning combination. It's frustrating that TWC doesn't make this process clearer upfront, but at least we have communities like this where people actually help each other figure it out. For anyone still struggling with this issue - don't give up! Based on all these success stories, those benefits are definitely recoverable. This thread is proof that persistence and knowing the right approach really pays off.

I'm currently in day 5 of waiting for my first TWC payment and this thread has been incredibly reassuring! Based on everyone's experiences here, it seems like I'm right in that normal 4-7 day window. I followed a lot of the advice shared - triple-checked my direct deposit info, set up bank alerts, and I'm only checking my account twice a day to preserve my sanity. Called the Tele-Serv line yesterday and it shows my payment as "processing" with no issues, which is encouraging. The waiting is absolutely nerve-wracking when you're watching every penny, but seeing all these success stories gives me hope that mine should hit soon. This community has been such a source of comfort during this stressful time - knowing you're not alone in this anxiety makes all the difference! Will definitely update when mine comes through to add to the timeline data for future folks going through this same experience.

I'm currently on day 2 of waiting for my first payment and honestly, this entire thread has been like finding gold during such a stressful time! It's amazing how much better I feel just knowing that 4-7 days is completely normal and that I'm not the only one going through this anxiety spiral. I made sure to follow all the great advice here - screenshotted my confirmation, double-checked my direct deposit info by copy-pasting from my bank instead of typing, and set up those text alerts. The hardest part really is that uncertainty when you're looking at upcoming bills, but reading everyone's actual timelines gives me realistic hope instead of just generic "allow 7-10 business days" responses. Planning to call that Tele-Serv automated line tomorrow to check my status - sounds so much better than the nightmare of trying to reach a human agent. This community support has been incredible for managing expectations and staying sane during the wait. Will definitely report back with my timeline to help the next person going through this same stress!

I went through this exact situation in November after being "restructured" out of my position. Here's what finally worked for me after days of frustration: 1. Try calling TWC at 7:59 AM and hitting redial repeatedly until exactly 8:00 AM. Sometimes you can get in the queue before it gets slammed. 2. For the PIN reset specifically, I had success using the online "Forgot PIN" feature between 11 PM - 6 AM when fewer people are trying to access the system. It took me 3 tries on different nights but eventually went through. 3. If you get completely locked out online, try clearing your browser cache and cookies, then use a different browser entirely. Sometimes the system gets confused with stored login attempts. 4. Document everything - screenshot error messages, write down call times and what happened. This helped when I finally got through to an agent because I could explain exactly what I'd tried. The restructuring reason should definitely qualify you for benefits since it's lack of work, not misconduct. Just be honest about what your manager told you. TWC has been pretty backed up lately but once you get past this initial hurdle, the weekly filing process is much easier. Hang in there!

I've been helping people navigate TWC issues for years and want to add a few more options that haven't been mentioned yet: 1. If you have a smartphone, try downloading the TWC mobile app - sometimes the mobile version handles PIN resets better than the desktop site, especially during peak hours. 2. For immediate assistance, many local One-Stop Career Centers (part of Workforce Solutions) can help you file your initial claim in person. They have direct access to TWC systems and can often bypass the PIN issue entirely by creating a new account for you. 3. Keep in mind that if you were let go due to "restructuring," that's typically coded as a layoff/lack of work, which means you should qualify for benefits without any waiting period for misconduct review. 4. Start your work search activities immediately even before your claim is approved - you'll need to report 3 qualifying activities per week once benefits begin, and having a head start helps. 5. Consider setting up direct deposit when you file - the debit card option can sometimes have delays or fees. The system is definitely frustrating, but restructuring situations like yours usually process pretty smoothly once you get past the initial PIN hurdle. Best of luck!