Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the TWC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the TWC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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mine just posted!!!! check ur account maybe
OMG THANK YOU for letting me know! Just checked and mine posted too! Such a relief. Thanks everyone for your help!
I'm going through this exact same situation right now! Got laid off in January and this is my first holiday delay too. Really appreciate everyone sharing their experiences - it's so stressful when you're budgeting down to the dollar and suddenly your expected payment doesn't show up. The TWC website really should have a clear holiday schedule posted somewhere. Going to bookmark that holiday list Paolo shared so I can plan ahead for the rest of the year. Fingers crossed mine posts tonight like yours did!
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Xan Dae
So what happened?? Did you go back? Did you quit officially? Did the agency find you a new job?? I'm invested in this story now lol
Ana Rusula
•Update: My recruiter FINALLY called me back this afternoon. She apologized and admitted they've had 3 other people leave that placement in the last month! She's looking for a new assignment for me and said I don't need to go back to that workplace. I'm relieved I don't have to deal with filing for unemployment now, but I'm still shocked a company this dysfunctional is even operating. Fingers crossed the next placement is better!
Fidel Carson
•wow thats great news!! glad u dont have to go back there!!
That's such a relief! I'm so glad your recruiter finally got back to you and that you won't have to deal with that toxic environment anymore. The fact that 3 other people left that same placement in just one month says everything about how bad it really was. You definitely made the right call not going back - no job is worth your mental health and safety. Hope your next assignment is much better!
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I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/V-IMvH88P1U
I know it sounds sketchy, but I swear it worked for me. Saved me hours of frustration. Worth every penny imho.
Paolo Conti
•I tried Claimyr too, and I was pleasantly surprised. It's unfortunate that we have to resort to third-party services, but when you're desperate, anything that works is worth a shot.
Jamal Harris
This is such a mess! I've been dealing with TWC for weeks now and it's like they don't want to help anyone. The fact that people are having to pay $20 just to talk to someone shows how broken this system really is. I'm going to try the fax method someone mentioned - if TWC wants to live in the stone age, I guess we have to meet them there! Has anyone had luck with visiting the local offices in person? I'm thinking of taking a day off work just to camp out there until someone helps me.
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Freya Larsen
The whole system is broken af. They need to hire more bilingual staff and fix their janky website. We're all just stuck in this hellscape together ðŸ˜
Preach! 🙌 It's like they're trying to make it as difficult as possible
Omar Zaki
•fr fr. its a clown show 🤡
Chloe Taylor
Have you tried contacting your state representative? Sometimes they can help push things through faster.
Ruby Knight
Update on the specific process: After you call the TWC Collections department at 512-936-3338, they'll verify your payment history and TOP offset amount. If they confirm you've overpaid, they'll create an "Excess Offset Refund Request." This goes to their accounting department for review, which typically takes 15-20 business days. If approved, they issue a check - not a direct deposit, even if you normally receive benefits via direct deposit. The check will come from the Texas Comptroller's office, not TWC directly. Keep following up weekly if you don't receive confirmation within 3 weeks.
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Maya Diaz
•This is incredibly helpful, thank you! I'll definitely keep following up weekly - I know how these things can fall through the cracks.
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Evelyn Martinez
I'm dealing with a similar situation right now! TWC took my $1,850 refund through TOP even though I've been making payments on my overpayment since December. It's so frustrating because I specifically set up the payment plan to avoid this exact scenario. The lack of communication between their systems is ridiculous - you'd think they'd flag accounts that already have active payment arrangements before sending debts to TOP. I'm going to try calling that Collections number someone mentioned. Thanks everyone for sharing your experiences and advice - at least now I know I'm not alone in this mess!
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