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I'm in a similar situation - applied for DUA on July 15th and still waiting with no updates. Reading through all these responses is actually really helpful! I had no idea I should still be requesting payments while pending. I've been afraid to request anything without approval. Going to log in right now and submit my payment request that's due this week. Also going to check that correspondence section someone mentioned to see if there's anything I missed. It's frustrating but sounds like 3-4 weeks is pretty normal for DUA processing right now. Thanks everyone for sharing your experiences!
Final update: After following the advice here about requesting a Tier 2 specialist and an adjudication escalation, I received my determination letter today! My claim was approved and they're releasing 8 weeks of back payments. For anyone else stuck in this situation, the combination of calling early (7:01am), asking specifically for a Tier 2 specialist, and requesting an "adjudication escalation" with a confirmation number was what finally worked. Thank you all for your help - this forum literally saved me from eviction.
Excellent news! Make sure you continue submitting your payment requests on your assigned filing days even after receiving this initial payment. Also, double-check that your payment method (direct deposit or debit card) is set up correctly in the system to avoid further delays.
I'm dealing with a similar situation right now - my claim has been stuck for 6 weeks and I'm getting the same runaround from TWC. Reading through all these responses gives me hope that there are actually specific steps I can take. I'm going to try the Tier 2 specialist approach tomorrow morning at 7:01am and request an adjudication escalation. It's frustrating that we have to navigate this system like detectives just to get basic information about our own claims. Has anyone had success with contacting their state representative's office? I'm wondering if that's worth trying if the escalation doesn't work.
Connor Byrne
I might try that service if I can't get through tomorrow morning. Between figuring out the application and trying to call TWC, this is turning into a full-time job itself!
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Vanessa Figueroa
I went through this exact process as a 1099 contractor after a hailstorm damaged my equipment last year. Here's what I learned that might help you: 1. Apply for regular UI first (you'll get denied) - this creates the paper trail needed for DUA 2. For Hurricane Beryl, you're still within the 30-day window since the federal declaration on July 19th 3. Focus your DUA application on Beryl since it's the federally declared disaster 4. Keep EVERYTHING documented - photos of damage, lost contracts, invoices showing pre-disaster income The most important thing is having your 2024 tax return ready to prove self-employment income. Also, don't get discouraged by the initial UI denial - that's actually a required step in the process for self-employed folks. One tip that saved me time: when you fill out the work search requirements, applying for both 1099 gigs AND regular W-2 jobs counts. Cast a wide net and document everything. Good luck!
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