Texas Unemployment

Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the TWC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I might try that service if I can't get through tomorrow morning. Between figuring out the application and trying to call TWC, this is turning into a full-time job itself!

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I went through this exact process as a 1099 contractor after a hailstorm damaged my equipment last year. Here's what I learned that might help you: 1. Apply for regular UI first (you'll get denied) - this creates the paper trail needed for DUA 2. For Hurricane Beryl, you're still within the 30-day window since the federal declaration on July 19th 3. Focus your DUA application on Beryl since it's the federally declared disaster 4. Keep EVERYTHING documented - photos of damage, lost contracts, invoices showing pre-disaster income The most important thing is having your 2024 tax return ready to prove self-employment income. Also, don't get discouraged by the initial UI denial - that's actually a required step in the process for self-employed folks. One tip that saved me time: when you fill out the work search requirements, applying for both 1099 gigs AND regular W-2 jobs counts. Cast a wide net and document everything. Good luck!

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my DUA just got approved yesterday!!!! applied July 8, so almost 4 weeks. hang in there!

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That's encouraging! Did you get any notification or did you just check your account and see it was approved?

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i got a determination letter in my twc correspondence inbox and then 2 days later the money hit my account for all the back weeks! def keep checking ur correspondence tab daily

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I'm in a similar situation - applied for DUA on July 15th and still waiting with no updates. Reading through all these responses is actually really helpful! I had no idea I should still be requesting payments while pending. I've been afraid to request anything without approval. Going to log in right now and submit my payment request that's due this week. Also going to check that correspondence section someone mentioned to see if there's anything I missed. It's frustrating but sounds like 3-4 weeks is pretty normal for DUA processing right now. Thanks everyone for sharing your experiences!

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Final update: After following the advice here about requesting a Tier 2 specialist and an adjudication escalation, I received my determination letter today! My claim was approved and they're releasing 8 weeks of back payments. For anyone else stuck in this situation, the combination of calling early (7:01am), asking specifically for a Tier 2 specialist, and requesting an "adjudication escalation" with a confirmation number was what finally worked. Thank you all for your help - this forum literally saved me from eviction.

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Excellent news! Make sure you continue submitting your payment requests on your assigned filing days even after receiving this initial payment. Also, double-check that your payment method (direct deposit or debit card) is set up correctly in the system to avoid further delays.

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CONGRATS!!! So happy for you! TWC should make this info public instead of making us struggle and stress for MONTHS!!!

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I'm dealing with a similar situation right now - my claim has been stuck for 6 weeks and I'm getting the same runaround from TWC. Reading through all these responses gives me hope that there are actually specific steps I can take. I'm going to try the Tier 2 specialist approach tomorrow morning at 7:01am and request an adjudication escalation. It's frustrating that we have to navigate this system like detectives just to get basic information about our own claims. Has anyone had success with contacting their state representative's office? I'm wondering if that's worth trying if the escalation doesn't work.

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