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anyone else notice how this ALWAYS happens right when your bills are due?? like they KNOW when you need the money the most and thats when they make it impossible to get through. the system is DESIGNED to make people give up on benefits they deserve!!!!
@OP just wondering if you ever got through to someone? My claim just got stuck too and wondering if state rep or claimyr worked better for you?
UPDATE: My claim was finally approved yesterday! It was the state rep that did it. Their office contacted UC last Thursday, and by Monday I got a call from a UC examiner who needed one additional piece of information about my separation. I provided it on the spot, and my claim was approved the next day. 9 weeks total but at least it's resolved now. Hang in there!
My rep actually gave me a reference number for the inquiry they submitted. Did yours give you anything like that? Might be worth calling back to ask for it so you can reference it in future calls.
One more thing I should mention - if your open issue is related to your separation from employment (quit/fired/laid off), having documentation ready will help. Things like separation letters, emails about your departure, or any relevant communication with your former employer. The examiner might ask for these to be uploaded or emailed when they call. Also, don't be surprised if the 'open issue' turns out to be something simple or even a system error. Often these long delays are due to claims being flagged by automated systems and then sitting in queues waiting for human review.
The PA UC system is SUCH a joke. They make up all these internal department names that mean nothing to regular people, don't explain ANYTHING clearly, and then expect us to just wait patiently while our bills pile up. I had a similar experience back in January - was told my claim was going to some special department for review and the rep couldn't even tell me how long it would take! Ended up waiting 17 days for my first payment. The whole system needs to be completely revamped.
Quick update for everyone in this thread - as of April 2025, PA UC has actually improved their internal processing times. "Cash UI" transfers are now typically completed within 48-72 hours according to the latest information from L&I. This is part of their system modernization that began rolling out in January. So @Original_Poster, you may see your payment sooner than expected!
Sofia Ramirez
Update: Mine just hit my account at 3:45pm! Much later than usual but at least it came through. Thanks everyone for the reassurance!
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Dmitry Volkov
Glad to hear it came through! Just for future reference - PA UC processes payments in batches and sometimes banking holidays (even ones you wouldn't think of) can cause delays. As long as it shows \
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