Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mei Lin

Just a tip - when your new payments do start, remember they might be a different amount than your old claim. My new benefit year amount dropped by almost $65/week because I had worked less in the base year. The calculator on the PA UC site was pretty accurate though if you want to estimate it.

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Oh I hadn't even thought about that. I'll check the calculator. Thanks for the heads up!

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One last thing - if your financial situation becomes dire during this gap, contact 211 (just dial 211 on your phone). They can connect you with emergency assistance programs in your area. Many counties have emergency rental assistance, utility payment help, and other crisis services specifically for situations like this. Don't wait until you're facing eviction or utility shutoff to reach out for help.

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Thank you so much for this information. I've never heard of 211 before, but I'll definitely call them. This whole experience has been humbling to say the least.

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make sure he keeps track of ALL hours worked and money earned!!! they'll ask for that every week when he files. my boyfriend got in trouble for estimating instead of being exact

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Good point! I'll make sure he writes everything down. His paystubs are always accurate but with everything being chaotic at work right now, it's probably smart to keep his own records too.

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Lucy Lam

One other thing to consider - if your husband belongs to a union, there might be additional benefits or programs available through them during this situation. Just something else to look into alongside the UC claim.

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He's not in a union, but thanks for the suggestion. I'll have him file for partial UC tomorrow. Really appreciate everyone's help!

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Quick update on Money Network cards since there's been some confusion: As of April 2025, PA UC has fully transitioned to the new Money Network card system. Any backpay related to claims filed after January 2025 will go to your card if that's your selected method. Pre-2025 claims might still follow the old system where larger amounts were sometimes sent as checks. This might explain why people have different experiences.

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Great information - my claim was filed in March 2025 so sounds like I should be on the new system. That makes me feel better about expecting it on the card.

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hey did u ever get ur money? im in the same boat now and want to know if its better to just select check instead of card

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Yes! Got my full backpay on the Money Network card exactly 2 business days after the payment date showed in the portal. It came as one lump sum, not split up like some people mentioned. The card worked fine for withdrawals at ATMs and paying bills online.

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wait what form did u get? was it a UC-1697A? cause that one is for the telephone hearng not in-person. some people go to the wrong place and miss their hearng completely. double-check ur notice!!

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Oh gosh, you're right - I need to check that. I just assumed it was in-person. Let me go find the notice right now...

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Update: I just checked and mine is form UC-1697A so it IS a telephone hearing! Thanks so much for pointing that out - I would have shown up in person for nothing! The hearing is next Thursday at 10:15am. I'm gathering all my documentation now. Will let everyone know how it goes afterward in case it helps someone else.

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Good catch! For telephone hearings, make sure you have good reception, are in a quiet place, and have all your documents organized and in front of you. The referee will typically call you within 15 minutes of the scheduled time. If they're running late, stay by your phone - they will still call you. Good luck!

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My friend just went through the appeal process last month and she said to make sure you call and confirm they received your mailed documents at least once a week. They kept saying they didn't have her stuff but suddenly "found it" after she called for the third time. She ended up winning her appeal and got backpay for all 6 weeks.

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THIS! They conveniently "lose" documentation ALL THE TIME. I had to send the SAME DOCUMENTS three separate times for my appeal last year. ALWAYS get the name of whoever you talk to on the phone too!!!

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One additional thing to note about PA UC appeals: if you win your appeal, be prepared for a delay of 2-3 weeks before any back payments are processed. It's a separate department that handles payment after appeals, and they're still working through backlogs. You may need to proactively contact them after receiving your favorable decision. Also, be sure to continue certifying for benefits every week during the entire appeal process, even though you won't receive payment until after a decision is made.

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Thank you! I wouldn't have thought to keep certifying. I'll definitely do that. This whole process is way more complicated than it needs to be!

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