Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Great to hear you got through! For the employer dispute interview, make sure you have any documentation ready that proves you were laid off - termination letter, emails, texts, anything. And be ready to explain exactly what happened during your separation. These fact-finding interviews are really important for disputed claims.

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That's really helpful, thank you. I do have an email from my manager mentioning the layoff, so I'll have that ready. Fingers crossed this gets resolved after the interview!

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Good luck with the interview! They'll probably make you wait another month after that before approving anything. Make sure you record the call so they can't twist your words later!!

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Just a heads up - Pennsylvania is a two-party consent state for recording, so you'd need to inform the interviewer you're recording and get their permission. Instead, I'd recommend taking detailed notes during the interview and requesting the interviewer's name and ID number. After the interview, send a follow-up message through your dashboard summarizing what was discussed.

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It's ridiculous how they constantly change these requirements without properly notifying people! I wish they would just UPDATE THEIR WEBSITE with clear instructions instead of making us all panic and figure it out through trial and error. My claim was under review for the same reason but just got approved today (after 9 days of stress and checking the portal constantly). This is my livelihood they're messing with!!!

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omg 9 days of review? thats so stressful! but good to know it eventually went thru. i'm on day 4 of review status and checking like crazy too

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I just checked the official PA UC website to make sure I had accurate information. Here's what it says about seasonal workers: "Claimants with a definite recall date within 12 weeks from their last day of work may be exempt from work search requirements." The key word is "may" - they evaluate each case. Make sure your employer has actually registered your recall date with the UC system, not just told you verbally. That might be why some people are having their claims reviewed while others aren't.

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That's a really good point about the employer registering the recall date. I'm not sure if my boss just gave me a verbal date or if he actually submitted something to UC. I'll call him tomorrow to check on this. Thanks for looking up the exact policy!

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Just to follow up on your original question - you mentioned you were collecting "until benefits exhausted" - just to clarify, did you use up all your benefit amount before reaching your BYE date? Or do you mean you were collecting right up until now when your BYE is happening? The reason I ask is because if you exhausted your benefits weeks/months ago and haven't been filing weekly claims since then, you'll want to make sure you're eligible for a new benefit year beyond just having enough wages. There are some requirements about continued filing that could affect your new claim.

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Good question - I used up all available benefits about 3 weeks ago, so I've had a small gap where I couldn't claim anything. The system wouldn't let me file weekly claims after I exhausted the balance, even though my BYE hadn't hit yet. Will that cause any problems with the new application?

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That's normal. Once you exhaust benefits, you can't file weekly claims even if your benefit year is still active. Since you're filing a new application after your BYE, that gap won't affect your eligibility as long as you have sufficient qualifying wages in your base period. When you file tomorrow, the system will ask if you've worked since your last UC application. Make sure to include ALL employment since your original claim in December 2022, with accurate start/end dates and employer information. Any missing employment information can delay your claim processing.

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Perfect, thank you for all your help! I'll file first thing tomorrow morning and make sure I have all my employment info ready. Really appreciate everyone's advice!

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Update on my previous comment - if your claim shows as approved but payments aren't processing, it could be what's called a "secondary review flag." These aren't visible to claimants in the portal but require a supervisor to manually release. Two specific things to try: 1. Ask specifically if there's a "payment authorization hold" or "secondary review flag" on your account when you call 2. Request an "escalation for hardship" due to potential eviction - this can move you up in the supervisor callback queue Also, continue filing your weekly claims WITHOUT FAIL during this waiting period. Missing even one week can create additional delays.

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Drake

Thank you!! I'll specifically ask about those flags next time I call. And I've been religious about filing every single week even though it feels pointless. I'll definitely mention the hardship escalation too since I really am facing eviction.

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Just an update - I contacted both my state rep AND used Claimyr to get through to an agent. The combination worked - got my backpay last week. OP, don't give up - just keep pushing from multiple angles. The system is designed to be difficult but not impossible.

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Drake

I'm definitely going to try both approaches. At this point I have nothing to lose. Thanks for sharing what worked for you!

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@commenter7 - Yes, Claimyr worked great for me! I was able to talk to an actual UC agent within about 25 minutes instead of calling for days and getting busy signals. It was worth it just to get my questions answered before my hearing. They just connect you directly to the PA UC phone queue without you having to redial a million times.

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thanks i might try that. been trying to reach someone about my claim for weeks and just get busy signals or it hangs up on me!

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